Hotel berhampiran Pijao de Oro Public Park, Bogota

The hotel Andes Plaza is a really great hotel. The friendly customer service was excellent. All at reception were very friendly. Briteman gave that extra special attention and service. He constantly checked on me making sure everything was good. He helped set up my covid test. I also received friendly service in the hotel restaurant. Everyone was so friendly giving great service. The breakfast every morning was outstanding. This was my second time to stay in Hotel Andea Plaza and plan to return there again someday soon. I highly recommend Hotel Andes Plaza. The hotel is safe hotel and at a great location.

Buen hotel cerca del aeropuerto de “El Dorado”. Cumple con los estándares de un Marriot.

Excelente ubicación cerca al aeropuerto el Dorado, habitación y limpieza impecable, delicioso desayuno tipo buffet, ofrece servicio de traslado al aeropuerto. cercano a centros comerciales y otros sitios de interez.

Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer. Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges. Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you. Breakfast is 5/10. Not terrible but limited in selection and not very good quality. Wifi was also poor. Gym is dire. Overall I wouldn’t recommend it.

It was good. location was ok. There is a free shuttle bus connecting to the airport every hour. Room was just ok, For the night before the flight was ok

This is a great place for a basic stay. The breakfast is good. There is plenty of hot water, which you need in a chilly place like BOG. There is a little table with a couple of stools if you want to eat in your room. The bed is fine and so is the bathroom. The cleaning staff works hard. There is a TV that had CNN in Spanish, which I enjoyed. The area is good, near Chapinero. There is no safe in the room, but there are cameras in the hallway, and the reception will store your valuables. I don't know why anyone would ever complain about this place. Yes, the rooms are small, but it is a budget hotel. Perfect for sleeping, showering, and resting. It is clean and quiet too. It is by a hospital so no loud bars at night. I stayed in room 926 which was great. It was on a high floor room, and on the side of the building with an incredible view of the city, as the hotel is perched on a hill. AMAZING VIEW. The front desk is hardworking and friendly. The only downsides. I think there is central climate control. No thermostat in the room and no A/C in the room. No phone in the room so you need to personally go downstairs for anything. Also, the internet sometimes cut out. So someone coming to see me was trying to call me and the internet had cut out. Also, the internet would cut out and I would have to reconnect on my own when going from my room to the lobby. I knew it was a budget hotel with a small room so I knew there would be no fridge.

Syarikat ini menjanjikan perkhidmatan pembersihan sekali seminggu. Walau bagaimanapun, pengurus di laman web ini tidak berminat sama sekali dalam membuat janji ini menjadi kenyataan. Saya bercakap dengan dierctor, tetapi dia berbohong dan tidak mahu menyelesaikan keadaan. Saya meminta maklumat perkhidmatan pelanggan dan jawapannya ialah dia tidak akan memperbaharui kontrak saya. Dia juga berbohong tentang perkhidmatan dan jadual; Ia sangat mengecewakan untuk bercakap dengan pengurus dengan sikap sedemikian jadi saya memutuskan untuk pergi sahaja. Saya cuba menghubungi perkhidmatan pelanggan tetapi dierctor yang sama adalah yang membalas e-mel. Terdapat banyak tempat hebat di Chia dengan 1/2 harga. Saya menemui satu yang mempunyai teknologi cap jari untuk 1/2 harga di lokasi yang hebat. Walaupun bangunan itu bagus, pasukan pengurusan tidak mempunyai pengetahuan perkhidmatan pelanggan, dan etika asas manusia. Kakitangan penerimaan adalah hebat walaupun.

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

For those who know ibis hotels they are all pretty much the same .. the rooms are a bit small but clean enough ......the area is OK...nice restaurants around...