Hotel berhampiran Prado Veraniego Sur Park, Bogota

房間真的很大，早餐也可以依照自己喜歡的蛋的種類，來點餐，附近的公共交通也很方便，若要外食，旁邊就有烤**、pizza 店、咖啡店等等選擇。

Modern hotel in good part of the city, although no restaurants within easy walking distance, but eating in the hotel restaurant was no problem with tasty food and good service although prices are higher when compared to restaurants elsewhere in the city. Spacious room, well designed , mini bar , safe, desk ,sofa, everything you want except control of the room temperature. We spent most of the time feeling cold in the room with no way to heat it (outside temp dropped to around 7-8C). Beds are very , very firm which is not ideal for anyone. Room pricing is very reasonable and represents good value. Caution with the breakfast buffet - our room was B&B, so we helped ourselves to the buffet only to be confronted with the manager half through our meal telling us that we had only paid for the basic breakfast and therefore needed to pay an extra 56,000pesos per person - the buffet was adequate but falls well below the offerings of 4 star hotels elsewhere. I did find pricing somewhere on the website that confirmed that full breakfast was 56k pp but I never managed to convince the manager that we should only pay the difference between basic breakfast and full breakfast , I felt cheated. One female member of staff on the front desk was very helpful and understanding and spoke good English and tried hard to help, but by this point we had decided not to use the buffet and buy food at local coffee shops close to the hotel. Our travel agent was to blame for only paying for basic breakfast but this was not explained upon check in nor were we told what we could eat without being fined. The good news was at check out when our 2 breakfasts we didn't attend were refunded giving us back approx 75K per day for 2 people, thus proving my point that we should have only paid the difference between 75K and 112K for 2 people to upgrade. Check what type of breakfast you are entitled to and there will be no problems, change the mattresses for something softer and actually plug the thermostat in the rooms into the heating/cooling system and this hotel would easily score 100%

Hectours told us this was a 5-star hotel. It seems like they have never been to one. First, we had to wait approximately 45 minutes to get our rooms because the reservations were all wrong. Then, one of the rooms had no a/c. When addressed with the front desk, they expected us to just open the windows (even though we paid for rooms with a/c). In another room for three persons, there were only two towels, so we called the front desk, asking for an additional towel. It never arrived. The bathroom needs some repairing and the furniture is so worn out that it should be burned down. The sink overflows when used. Like the title says… a complete nightmare.

It was good. location was ok. There is a free shuttle bus connecting to the airport every hour. Room was just ok, For the night before the flight was ok

Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer. Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges. Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you. Breakfast is 5/10. Not terrible but limited in selection and not very good quality. Wifi was also poor. Gym is dire. Overall I wouldn’t recommend it.

Las habitaciones son muy pequeñas el costo es muy alto no lo recomiendo en el sector hay mejores hoteles por el mismo menor valor

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Nos recogieron en el aeropuerto y nos trasladaron de nuevo al retorno. Muy buen servicio, habitaciones precisas y con camas muy cómodas. Muy limpias, la comida del restaurante es deliciosa. como viajamos para un concierto allí cerca, también organizaron el traslado del hotel al sitio y luego al terminar el evento nos recogieron.

Long established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor). Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment. Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)