Name: Austria Trend Hotel Congress Innsbruck
Address: Innsbruck, Austria
Rating: 9

Austria

Vienna

Salzburg

Innsbruck

Graz

The hotel has met my expectations. The hospitality was mind blowing and the room size was also very good.

I  booked a triple room for 3 adults and first I was given a room with one bed only, so, was forced to to get back to the reception with all the things and then they gave me a room with 2 beds and a smaller folding bed. Please pay attention, that they call 15m room - ”triple”.
Also, instead of proper door to the bath room, there was a sliding glass door with a hole instead of a handle which didn't provide any privacy.
All the facilities were very low, like for small kids, shower cabin is extremely small, no toiletries.
Poor pillows, bad matrasses. 
To switch AC on/off you have to call to the reception.

Stayed at Austria Trend Hotel Europa Wien for two nights. Overall impression:

Pros:
	•	Excellent location — right on the pedestrian street and only a 3-minute walk to St. Stephen’s Cathedral. All major attractions within the Inner Stadt are within easy walking distance.
	•	The double bed actually consists of two separate mattresses, so you won’t disturb each other during sleep.
	•	Two separate duvets provided, which is convenient.

Cons:
	•	The room had a musty smell upon entry; I had to open the window to air it out.
	•	Since the hotel faces the pedestrian street, it’s extremely noisy — crowds during the day, drunk people shouting at night, and in the early morning hours, street sweepers and sanitation workers make it impossible to sleep.
	•	If you close the window to block the noise, the room becomes very stuffy because the bathroom ventilation doesn’t work at all.
	•	The bathtub design is awkward, with mold visible on the tiles. No matter how carefully you shower, water still splashes onto the bathroom floor.
	•	The toilet flush is weak and can’t even handle toilet paper properly.
	•	The carpet is dirty, and the fabric chairs are stained as well.

For a hotel charging over €200 per night, guests deserve a cleaner and more comfortable room environment.

We were allowed for early check in. However, the available room at that time was designed for single occupancy. Since, we didn’t wish to change room, they gave extra blankets, pillows and towels. The staff was very accommodative to our needs. Shout out to Mohammad!

The hotel is located in an old estate, although it is far from the city, it is quite easy to get to it by bus.
Nearby is the Church of Leopold, designed by Otto Wagner.
Since I was leaving early, around 3:00 a.m., I was afraid that there would be a problem calling a taxi. But it was all in vain because Uber arrived literally within two minutes.
The only problem is the lack of shops nearby, but this is compensated by the availability of drinks and snacks at the reception.

Hotel stay was brilliant from the second we walked through the door!  Reception staff very friendly and room was ready so was able to check in earlier than time stated.  Room was amazing!  We had a premium room 1308 which was a corner suite with 2 balconies. Was even better than I had expected.  Hotel is directly opposite the Shonbrunn Palace gardens and we walked here every morning after breakfast. Breakfast was great, lots of hot and cold options. The underground is a short walk from hotel and within 10-15 mins you are in the centre of Vienna.  So easy to get around on public transport.

The best sleep in the last 7 days with air con in the hotel, descent black out blind, and quiet space.

Жили неделю в этом отеле, понравилось все. Фото соответствует действительности. Сауна и фитнес зал входил в стоимость, там всегда чисто. 
Номер был тихий, кондиционер работал. При отеле есть превосходный ресторан, интерьер великолепен. 
Также, стоит отметить, что в наш отпуск были дожди и на стойке регистрации нам выдали два удобных зонта. 
Всем рекомендую этот отель.

The hotel room is big enough to open 2 luggages and still be able to walk comfortably. They had a bathtub so we could soak our legs after walking around. 

At check in they automatically print out a physical Salzburg Mobility Card which was great as the other hotel I stayed in only provides upon request. 

Location was great as it was right next to the bus terminal for you to take to Hallstatt and the city centre. 

Overall I would definitely stay again. They had drinking water provided at the lobby too.

Austria Trend Hotel Congress Innsbruck is conveniently located about ten minutes from the bustling Altstadt. Bus stops are situated just outside the hotel, and the funicular station is right at the doorstep, making it very easy to get around. There is also a supermarket next to the hotel, which is convenient for picking up snacks or drinks.

We arrived at around one in the afternoon, before the official check in time. The hotel allowed us to store our luggage, which gave us the freedom to head out and explore. When we returned later in the evening, the check in process was smooth and efficient, and we were assigned a room on level two.

The room was large and spacious, with ample space to relax. There were chairs and a table, which made it comfortable for resting after a long day out. The bathroom was equally spacious and came with a bathtub. The bed was comfortable, although the pillows were a little too soft for our preference. Also, the footsteps from the room above could be heard but remained quiet during silent hours. Housekeeping and towel changes were done daily.

Overall, the hotel offered great comfort and excellent value for money. It was a very pleasant stay and a solid choice for anyone visiting Innsbruck.

Austria Trend

Columbus

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