Name: Austria Trend Hotel Congress Innsbruck
Address: Innsbruck, Austria
Rating: 8.9

Austria

Vienna

Salzburg

Innsbruck

Graz

Roomy hotel near the Belvedere in Vienna. Walkable to the city center for access to sights of the city. Close to a metro station to get to far flung destinations or to catch a train to all of Europe.

I  booked a triple room for 3 adults and first I was given a room with one bed only, so, was forced to to get back to the reception with all the things and then they gave me a room with 2 beds and a smaller folding bed. Please pay attention, that they call 15m room - ”triple”.
Also, instead of proper door to the bath room, there was a sliding glass door with a hole instead of a handle which didn't provide any privacy.
All the facilities were very low, like for small kids, shower cabin is extremely small, no toiletries.
Poor pillows, bad matrasses. 
To switch AC on/off you have to call to the reception.

Austria Trend Hotel Schönbrunn Wien was absolutely gorgeous. The ambience was warm and inviting, and its location—right in front of Schönbrunn Palace—made it a wonderful choice for those visiting the palace. There were plenty of nearby shops and cafes, which added to the convenience.  

However, if you’re planning to do sightseeing in the main city, transportation is something to consider. You’d either need to take a taxi (about 15–20 minutes) or a tram (around 45 minutes). So, while this hotel is perfect for a Schönbrunn-focused stay, it might not be the most convenient base for exploring the entire city.  

The staff were friendly, but one issue stood out—housekeeping. On our morning of departure, cleaning staff knocked on our door around 10–11 AM, seemingly checking when we would be leaving. Since checkout was at 12 noon, it felt like they were unnecessarily rushing us, which was a bit frustrating.  

Another concern arose after checkout. We left our luggage near the baggage room at reception to explore more, and upon returning, the staff couldn’t locate our bags—even though we had the receipt given by the staff when we dropped them off. Instead, we were asked to search through the luggage ourselves in a room full of other guests’ belongings. This didn’t feel very secure, as it seemed possible for someone to mistakenly—or even intentionally—take another person’s bags. Better monitoring or improved staff training in this area would certainly enhance the experience.  

Despite these issues, the hotel was lovely, and the staff were welcoming overall. With a few improvements in housekeeping procedures and baggage storage security, this could be an even better place to stay.

The hotel is in the perfect location for all the major sites. Everything is walkable. There are a vast selection of eateries close by to suit every pocket. The Plachutta’s  Neu Markt (next door) serves the best Wiener Schnitzel …especially  if you don’t want to walk far after a late arrival. 
The hotel itself is very clean and functional. The Reception staff were lovely. Nothing was too much trouble. Ask for a high floor to avoid any late night street noise. Note: the cathedral bells toll at 7am for early Mass but for us it added to our stay in the heart of this stunning city.

Had a really great stay here. The hotel is modern, clean, and very comfortable. Location is convenient, easy to get around the city, and the staff were professional and friendly. Everything from check-in to check-out was smooth, and the facilities were excellent. Would definitely stay again next time I’m in Vienna.

It was the cleanest hotel i’ve ever been, the staff are so cool and helpful the rooms are beautiful, the location is up hill in a beautiful place but it’s 45min bus ride away from the city. But the bus comes to the hotel interance. It was totally worth it.

Great location with nice staff! The room is clean and spacious. They got free parking! Near to the train station and no worries for the public transport!

Жили неделю в этом отеле, понравилось все. Фото соответствует действительности. Сауна и фитнес зал входил в стоимость, там всегда чисто. 
Номер был тихий, кондиционер работал. При отеле есть превосходный ресторан, интерьер великолепен. 
Также, стоит отметить, что в наш отпуск были дожди и на стойке регистрации нам выдали два удобных зонта. 
Всем рекомендую этот отель.

Hotel is perfect. It has everything you need, from fridge, coffee and tea, towels, dushe gel and so on. Room is very spacious and it has a great view. Location is right next to all the buses and train station. We came early in the morning (around 7 am) and the room was already available and it really saved us because we were tired from traveling the whole night by bus. Also, they gave us qr codes for free transport in Salzburg which is also a big big plus.

Recommended hotel in Innsbruck, very large room, comfy bed, nice view from the room, service is perfect, there is fee to park in hotel but you can park around hotel in the public which is free

Austria Trend

Columbus

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