Name: Centara Nova Hotel Pattaya
Address: Pattaya, Thailand
Rating: 8.5

Thailand

Phuket

Bangkok

Pattaya

Koh Samui

Krabi

Hat Yai

The service was great and we have fun with the kids swimming pool. Almost 98% is foreigners not Asian,so the buffet breakfast is more to western likes breads, salad,oatmeal and local fruits. The location wise is need walk 10minutes to Karon beach, the beach have a nice sunsets. For family can spend whole day at hotel or nearby. 
Just the resort location to Phuket town is quite far and if traffic jam took 40mins and the grab car there is more expensive and hard to get grab driver. Please take note resort to airport takes around 90 to 120minutes depends traffic conditions.

We really enjoyed our stay at Waterfront Suites Phuket by Centara. The apartment was spacious, clean, bright, and very comfortable, with a beautiful sea view, large windows, and a balcony that made the stay even more special.

It was an excellent option for a family vacation because there was so much space — comfortable bedrooms, a big living area, and a dining space where we could relax together. The apartment had everything we needed for a pleasant and comfortable stay, and it truly felt cozy and welcoming.

The location was also a big plus, with the beach nearby and a very relaxing atmosphere around the property. Overall, we had a very positive experience and created wonderful memories here.

Thank you for your hospitality. We would gladly stay here again.

The hotel is good overall, and the staff were very friendly and helpful. However, there were a few issues during my stay. The washbasin in the room had some problems, which was a bit inconvenient. Also, the room was located far from the reception area, and I had to take a shuttle bus to get there, which made it less convenient when going back and forth. With a few improvements, this could be a great place to stay.

The rooms are spacious, especially for two friends staying together felt like plenty of room. The bathroom is big and private, many hotels have glass surrounding the bathroom but I appreciate this has a solid door to close. The breakfast has many options, though I would wish for fresh ground coffee rather than an instant coffee machine. There’s a bit of hiking involved staying here, I enjoyed the exercise but not for anyone who doesn’t like stairs.

We booked the 2 bedded room. The entire resort is dated and rooms were also dated. More shockingly the lazy river and the main pool's tiles were sharp and both my kids had cuts on thier feet. The staffs were pleasant but that is what you would expect in Thailand. Breakfast was very crowded and overall the food was only average. The private beach was the only premium point in my honest opinion.

A new hotel that opened in 2025. We really like the cleanliness and services from this hotel. That’s totally perfect. My parents are celebrating their anniversary in Phuket so the hotel makes us the surprise. We really appreciate it ! And also the extra sofa bed with blanket and pillow is very nice ! Overall is perfect. Thanks Nont and Air the crew from this hotel but I’m not sure whether I sleep correct their name or not haha

It is attached to CentralwOrld which is good and bad. While you have access to a very comprehensive mall, the roads are always congested. Be prepared to either take public transport or wait a lot. The hotel is very clean and well maintained. They cleaned our room every day, which is appreciated. The hotel breakfast is good. Across the road is Big C which can be accessed via an overhead bridge. Access to rooms is from a separate lift lobby at level 23. They also gave us a free welcome drink at the rooftop bar at level 55 which has very nice views of the city.

Saya telah tinggal di hotel ini selama bertahun-tahun! ! Setiap kali saya pergi ke Thailand, saya selalu memilih yang ini! Asalnya trip ni sempena hari jadi saya, jadi saya nak pergi sana berehat. Saya dah book bilik yang ada kemudahan termasuk tab mandi terbuka, jadi saya tempah saja. Sedar-sedar dah lewat malam baru sampai Thailand, jadi saya menyemaknya.Mandi terbuka memandikan saya, dan saya segera membuka mulut dan bergegas ke meja penyambut tetamu. Saya mengikutinya dan meminta saya membaca maklumat. Dia meminta saya menterjemah bahasa Cina ke dalam bahasa Inggeris, dan dia membuka penjelasan dalam bahasa Inggeris. Tiada tab mandi! Soalan ini bukan masalah saya. Teks bahasa Cina dalam pangkalan data Trip.com mengatakan ”tab mandi terbuka, tab mandi, tab mandi”. Saya tertanya-tanya bagaimana anda menyampaikan perkara ini? Hotel yang sama! Hari ini, saya ingin bercakap dengan semua orang, tetapi hotel telah terdedah dan meminta saya membayar $2000 dolar Hong Kong untuk memindahkan bilik dengan tab mandi untuk saya. Sudah tentu saya tidak akan memindahkan, jadi saya ingin menasihati semua orang supaya melihat dengan jelas bahawa ia benar-benar Apakah kemudahan yang ada? Tempah bilik itu dahulu! ￼Tetapi kali ini apabila saya berpindah ke hotel, mereka sebenarnya mempunyai soal selidik untuk saya. Saya menulis semua masalah yang mereka hadapi pada hari itu pada fail. Anda sangat menggembirakan saya. Pengurus tempatan yang menghantarnya. E-mel meminta maaf dan memberi saya bayaran balik bilik dua hari, yang serta-merta membuatkan saya berasa lebih baik. Jadi kesilapan ini adalah kesilapan dalam teks di trip.com dan hotel. Saya harap trip.com akan memberi perhatian kepadanya! Hotel ini sama seperti dahulu.Selagi anda tidak mahu mempunyai kolam renang, ia sebenarnya berbaloi untuk ditempah kerana katil masih sangat selesa dan kemudahan kebersihan yang baik. Tetapi perkara ini sebenarnya sudah mula menjadi tua. Tapi kalau harga Berbaloi hidup kalau tak mahal￼￼

I had a wonderful stay at this 5-star hotel and would highly recommend it to anyone visiting the area. The location is fantastic—just about a 5-minute cab ride to Chatuchak, making it very convenient for exploring one of Bangkok’s most famous markets. There’s also a large Central shopping mall only a 5-minute walk away, which was perfect for dining, shopping, and relaxing.

What truly made my stay special was the exceptional service. The duty manager, Mr. Pitcha, was incredibly helpful and a true problem solver. He went above and beyond to ensure everything was smooth and made me feel completely at home.

Overall, it was a memorable experience. I only wish I could have stayed a few more days! I will definitely be coming back to this hotel again.

I love this the part of old Bangkok and always prefer to stay in this area. And Centara was the perfect place for our trip. We loved everything about it. It has  a cute pool, gym and nice restaurant, and room are modern and had all we needed, and the staff is very friendly and helpful. We are waiting to come back there again.
Also they have complimentary tuk-tuk to Khalistan road every hour, but check with reception about it.

i had conference near by so i had to book this hotel.  everything is ok, but not for tourist, it's the government complex center, hard to find 7-11, you had to walk through 2-3 buildings, once you were there, a lot of food. Open only for Government office hour around 08.00-17.00, after that i had no idea. compare to my conference location it's the nearest hotel, but i feel a  bit expensive and no BF.

This is my third time staying here.
 I really liked that they upgraded the welcome drink to a cocktail for just 100THB extra 🥃
The staff are super friendly and really know their stuff. The room has a comfy bed and great amenities.
🙁 The only downside? Lots of mosquitoes in the room, but they did provide repellent.

my best experience in whole Thailand in centara pattaya.. receptionist yok was very welcoming and took care of us very well.will definitely choose centara pattaya next time.

GREAT stay again @ my preffered hotel at Pattaya. 
Closed by Central Pattaya, Soi 6 , Beach-Road, Soi Bhuakao, even Walking Street within 20min walking distance. ENJOY it & PATTAYA 🤗

Centara

Columbus

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