Name: Dorsett Singapore (Newly Refurbished)
Address: Singapore, Singapore
Rating: 8.5

China

Hong Kong

Malaysia

Kuala Lumpur

Singapore

United Kingdom

London

Chengdu

Petaling Jaya

Location and Transportation:
It's incredibly close to the Kai Tak Arena, so if you're going for a concert, this is definitely the place to stay. However, be aware that it's quite a distance from the MTR station. If you have a lot of luggage, it can be a bit inconvenient. The Song Wong Tai MTR station exit leads directly to the hotel area, but it's still about a 1-kilometer walk.

Facilities:
Also, I'm not sure if it's because it's autumn/winter, but the pool I was really looking forward to was closed, which felt like a bit of a letdown.

Service:
The front desk staff was incredibly welcoming. Even though they couldn't switch our room, they still provided excellent service with great enthusiasm. And finally, when we were checking out, before taking the shuttle bus to the MTR station, the concierge staff were so kind and helpful in packing our luggage for us. We're truly, truly grateful!!!

Convenient Transportation Links

Most branches offer free shuttle buses to subway stations or commercial areas (e.g., Tsuen Wan to Kwai Fong Metroplaza, Wan Chai to Causeway Bay).

Direct airport bus service: From the Tsuen Wan branch, take A41P to ”Kin Chuen Street” stop, then a 5-minute walk.

Reliable Basic Services

Free Wi-Fi throughout the hotel, 24-hour front desk, and luggage storage service.

Dorsett Kwun Tong, a 4-star hotel located in the heart of Kwun Tong's business district, boasts an excellent location close to the MTR station, making it highly convenient for business travelers. The guest rooms are modern and elegant, with some offering views of Victoria Harbour or the city. While the amenities are comprehensive, soundproofing in some rooms could be better. The hotel also features Shunde Kung Fish Village Flagship Store, serving authentic Shunde cuisine. Overall, the facilities cater well to both business and leisure needs.

I chose this hotel for my prenatal stay while getting ready for childbirth, and I ended up staying for over half a month. Overall, the experience was excellent. The location is incredibly convenient, with a shuttle bus service to Causeway Bay available at any time. Right outside the hotel, you can also catch a 'ding ding' tram, which made commuting very smooth right from the start.

The hotel staff were all very friendly, especially Leo Fung from the restaurant. He greeted guests with a smile every day, and there were several other kind staff members whose names I didn't catch.

The breakfast selection was extensive, with both Chinese and Western options tasting great. The overall value for money was outstanding. Considering I was pregnant, they even upgraded me to a room with a racecourse view for three nights free of charge. The housekeeping staff were also very friendly. I highly recommend this hotel to everyone!

We stayed at this hotel for 8 days, and everything went smoothly from check-in to check-out. On our first day, I bought a SIM card from 7-Eleven and struggled to set it up because it was in Chinese. One of the staff members, Jimmy Lee, kindly took the initiative to help me set it up — thank you so much, Jimmy!
My parents loved the atmosphere, and they especially enjoyed the breakfast. The breakfast menu changed daily, offering a nice variety of choices.
All the staff — from reception and kitchen to housekeeping — were incredibly friendly and helpful. Our housekeeper always ensured the room was clean and tidy.
On our last day, we had a late flight after checking out. The hotel team kept our luggage safe, and Wai Tse was extremely helpful with the check-out process. He also arranged a taxi for us and assisted us until we left.
I will definitely stay here again in the future, and I have already recommended this hotel to my family and friends.

We had a great stay overall. The service was excellent; the receptionist was very helpful (Jason) hope I remembered right, and the room was cleaned promptly upon request.

A few minor things to note: It was a little difficult to find our room at first because the number wasn't on the door. We eventually realized it was on the floor by the doorstep! (Please see attached photos) 🤣

The complimentary meal vouchers were a nice touch, though they must be redeemed at the cafe across the street on Heard Street. (You need to walk like 10mins) 🫢

A word of advice for future guests: If you are traveling with senior citizens or have heavy luggage, this hotel may not be the most convenient. The walk to the bus stop on Tonnochy Road for airport transportation is about 15 minutes. Taking a taxi or Uber is a better option in that case. They do offer a scheduled shuttle bus to the Wanchai neighbourhood.

The bathroom is a bit small, but this is reasonable considering the hotel's affordable price. Our room was clean, and the non-smoking policy is strictly enforced * even at the back doors * so smokers must go downstairs.

While some reviews can be misleading, my experience was positive. This is a budget-friendly hotel where you get what you pay for, so it's important to manage your expectations. We were very happy with the value we received.

The hotel accomodate to my request for decoration perfectly! Thanks for that. The only complain i have, the parking is not free for hotel guest, it was on a flat rate of rm3.71. And the hotel lift was quite slow for a building that has so many floor, so you will end up waiting for a while everytime for the lift. Other than that, the room and toile was spacious. Bathtub was really big. However, wished there was a bathrobe, and for the slipper to be thicker..

Location is very strategic, walking distance to Pavilion KL, TRX and Bukit Bintang. However, the room is quite old, the towel provided also very bad condition. Sofa and furniture are quite dirty. The breakfast is nice and worth to money.

It's at a really good location. TRX is just walkable distance from the hotel. There's a popular cafe nearby, many fancy restaurants can be found nearby as well. Glad that we found this place! :)

Silka Maytower provides efficient services and accommodations however, a lot needs to improve in terms of infra-structuring internal designs on the room. Overall i would still recommend staying.

Silka Cheras Kuala Lumpur is a conveniently located hotel, particularly suitable for business travellers and guests with early schedules. One of its strongest features is the breakfast service, which starts as early as 6.00 am—a thoughtful and practical arrangement for guests who need to leave early for work, meetings, or travel.

The rooms are generally comfortable and functional, and the hotel offers reasonable value for money. Staff members are courteous and helpful, contributing positively to the overall stay experience.

However, the Wi-Fi coverage is an area that requires improvement. In some rooms and common areas, the signal can be moderate or weak, which may be inconvenient for guests who rely on stable internet access for work or communication.

Overall, Silka Cheras Kuala Lumpur remains a practical choice due to its location and early breakfast offering. With enhanced Wi-Fi coverage and network reliability, the hotel could significantly improve guest satisfaction.

Dorsett Residences is located right next to Dorsett Hotel, hence we share the same breakfast venue at Dorsett Hotel restaurant. The breakfast is the same every day. There is no variety to the food and it honestly got a bit dreadful by the 3rd morning of our stay. The location of the apartment is good though, about 5-7min min walk away from Fahrenheit and Pavilion. The size of the apartment is just right for my family of 4. The staff will clean the room every day and I love it that there is a washer and dryer in the room for me to do laundry. However I was appalled that the bedsheets were not changed during the 4 nights I was there because the same black stains were visible on the bedsheets throughout. Apartment has a gym and swimming pool on the 30th floor that opens from 8 am to 10 pm daily.

Malay lady at check in counter looks uninterested and was coughing at the check in counter without wearing a mask, which is dampener number 1. This risk spreading disease to hotel guests. Also, while fair game and platform-based, the non-refundable clause in trip.com for this hotel post booking resulted in me paying around $110 more than the lowest rate i could have booked, further dampening our experience at the hotel. Amenities at the hotel is sparse, with only a nominal-aesthetically pleasing looking swimming pool and a gym room and a breakfast cafe area in house. Proximity to hotel is a plus though.

Location was right smack at the center with MRT lift conveniently located right next to it. However the room does not seems to be recently refurnished as advertised. 

Maybe what they meant was exterior as we do realised the exterior of room seems to just refurbished and they are also some ongoing construction ongoing with no notice to the occupants prior.

Dorsett

Columbus

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