Name: Dorsett Singapore
Address: Singapura, Singapura
Rating: 8.3

China

Hong Kong

Malaysia

Kuala Lumpur

Singapura

United Kingdom

London

Chengdu

Australia

Melbourne

The room was comfortable, slightly small compared to others but it ok for a few nights. Requested to be away from the lift and quiet room but funny enough they arranged my room right next to the lift and was noisy all night. 

Bed is comfortable and room is clean. Just needs some
Updating on maintenance on the mini fridge area. TV is in good working order and has the typical channels, WiFi has good signal. 

The hotel doesn’t supply any disposable toothbrushes etc you will need to purchase them if you need. 

As previous reviews states that the location is not the best place but it does have a hotel shuttle that goes to and from Kwai Fong MTR every 30mins and they also have local bus stops outside that go directly to and from the airport. Also 10mins walk to Tai Wo Hau station MTR. 

They have a laundry room if you are planning to stay longer or if you needed something to be washed. And uses octopus card or contactless payment to work. 

I don’t know if the restaurant downstairs is part of the Dorsett but they really mess up with their prices on dim sum and will overcharge you if you don’t take a close look at the bill. If you are not local and are tourist they will try to take advantage, which ruined my experience on my stay. Please be aware, better to eat elsewhere or like other guests order takeout!

Overall it was an ok stay for a few nights and the hotel staff was friendly compared to others.

We're back again but we booked premium room this time as we needed space for the baby to run around. There was no bath tub compared to the previous booking. That was disappointing as the swimming pool isn't available during winter holiday we could have enjoyed a hot tub. We appreciate the early booking and enjoyed the lunch buffet at corner 90 as usual and 5 guys burger at the mall close by.

Hotel was in a fantastic location, right next to the Happy Valley Racecourse. I was unaware though that half the hotel (typically the cheapest rooms) overlooked a huge cemetery, which was very eery..! The hotel was able to change rooms for me to a ”Course View” room, but I had to pay an extra fee.
Hotel facilities were okay and room was comfy. Some of the furniture is slightly outdated and the walls are quite thin. I did really like the huge wardrobe/storage available in the room. When issues did arise (e.g. aircon not working), it was fixed immediately. 
The wifi never worked for me, only in the hotel lobby, so would recommend getting a HK Sim Card to get internet. 

Regarding transport links, these were great: the hotel is a short walk away from a Tram stop (1 minute) which gets you into Central very easily; and Taxis (use uber) are easy to hail. There is also a hotel shuttle bus on offer too.

I had a very pleasant stay at this hotel and would gladly recommend it to others. The location is excellent, making it convenient to get around and close to key attractions, dining options, and transportation.

The room was clean, comfortable, and well maintained. Housekeeping standards were consistently good, and the amenities provided were more than adequate for a relaxing stay. The bed was comfortable, and the room was quiet, allowing for a good night’s rest.

What truly stood out was the service. The staff were professional, friendly, and always willing to assist with requests or questions. Check-in and check-out were smooth and efficient, which made the overall experience stress-free.

Overall, this hotel offers great value for money, combining comfort, cleanliness, and excellent service. I would not hesitate to stay here again on my next visit.

The hotel is located closing to MTR station and lots of resturant’s surrounding. It also provides shuttle service to Mongkok, TST shopping center and Kowloon station. The service is excellent. The staff helped me to weigh my luggage before I going to airport checking in to avoid over weight. I will certainly to stay at Dorsett Mongkok again when I visit Hong Kong.

Pilihan yang sangat baik untuk lawatan pertama ke Hong Kong, kerana hotel ini terletak sangat baik. Stesen metro Wan Chai dan Admiralty berada dalam jarak berjalan kaki. Terdapat banyak restoran Asia yang indah berdekatan di mana anda boleh menikmati hidangan yang lazat. Bilik-bilik kecil tetapi bersih, dan saya sangat gembira dengan paip baru. Tolak untuk penebat bunyi, walaupun ada kemungkinan bahawa kami hanya mendapat jiran yang tidak mencukupi di atas lantai. Kakitangan sangat membantu dan peramah. Kami akan kembali lain kali.

Saya baru-baru ini menginap di Dorsett Hotel KL dan mempunyai pengalaman yang hebat. Tempat ini mempunyai rasa mewah dengan hiasan moden yang ber***a. Saya amat menyukai reka bentuk minimalis tandas — sangat bersih dan diselenggara dengan baik. Secara keseluruhan, penginapan yang selesa dan elegan. Sangat disyorkan!

Saya telah menginap di hotel ini sekurang-kurangnya 60 malam dalam tempoh enam bulan yang lalu. Sebab saya memilih hotel ini adalah kerana pengangkutan ke studio saya sangat mudah dan tiada kesesakan lalu lintas. Satu-satunya perkara yang saya ingin mengadu ialah hotel baru-baru ini telah menukar kualiti dan pembungkusan peralatan mandian. Saya tidak faham mengapa ubat gigi ditukar kepada pembungkusan seperti ini. Ia tidak boleh ditutup selepas mengoyakkannya, yang sangat tidak bersih. Saya harap pihak hotel akan memberi perhatian kepada butiran ini. Kedua, saya sepatutnya menjadi ahli emas ke atas dan sepatutnya boleh menikmati naik taraf bilik. Malangnya, saya hanya menikmati perkhidmatan ini sekali, jadi tahap keahlian saya tidak bermakna.

1) Lampu tidur perlu ambil perhatian, kalis bunyi yang lemah dan bunyi paip air.

2) Sarapan sangat terhad pilih, kami tinggal 2 malam makanan hampir sama. 2 hari juga mee sup (saya rasa boleh tukar hari selang seli dengan bubur atau mee kari dll. 2 hari juga Nasi Lemak hanya tukar satu hari ayam goreng satu hari lagi ayam rendang. Cadangkan tambah sedikit lagi ikan seperti beehoon goreng, mee atau nasi goreng, roti canai . Mesin kopi sedap malangnya Cafe latte tidak panas. Maklum balas kepada pelayan tidak panas. 

3) Carpark sangat sempit untuk kereta besar, sangat mencabar untuk parking. Kakitangan akan membantu dan membimbing anda cara meletakkan kereta anda. 

4) kakitangan semua sangat baik dan sopan. Terutamanya penjaga Carpark

Lokasi yang baik, mudah untuk mendapatkan. Kalis bunyi adalah benar-benar teruk, boleh mendengar dengan sangat jelas dan kuat bunyi pintu sebelah membuat xxxx pada tengah malam beberapa kali dan mengganggu tidur saya sepanjang malam.

Mereka semua sangat baik hati dan mereka benar-benar mempunyai sarapan pagi yang ok bukan yang terbaik tetapi hanya ok, tidak mengapa untuk harga dan bilik di tingkat 30 kelihatan telah diubah suai dan ok

Dorsett Residences is located right next to Dorsett Hotel, hence we share the same breakfast venue at Dorsett Hotel restaurant. The breakfast is the same every day. There is no variety to the food and it honestly got a bit dreadful by the 3rd morning of our stay. The location of the apartment is good though, about 5-7min min walk away from Fahrenheit and Pavilion. The size of the apartment is just right for my family of 4. The staff will clean the room every day and I love it that there is a washer and dryer in the room for me to do laundry. However I was appalled that the bedsheets were not changed during the 4 nights I was there because the same black stains were visible on the bedsheets throughout. Apartment has a gym and swimming pool on the 30th floor that opens from 8 am to 10 pm daily.

Disebabkan penerbangan Scoot TR611 dari Suvarnabhumi lewat tiba selepas jam 11.30 malam, saya dikenakan bayaran S$21.30 dengan Grab untuk tiba di Dorsett Changi City Hotel dari Lapangan Terbang Changi. Saya menginap di sini satu malam untuk kemudahan menaiki perkhidmatan bas ulang-alik percuma di Dewan Ekspo 5 yang berdekatan untuk Pertunjukan Udara Singapura 2026 selepas jam 7 pagi pada 8 Februari 2026.

Tidak perlu membayar deposit bilik untuk penginapan satu malam di Dorsett Changi City Hotel.

Kadar bilik terlalu mahal kerana bilik yang diperuntukkan kepada saya kecil. Tiada sepasang selipar atau sandal dalaman untuk dipakai dan tiada pisau cukur bilik untuk digunakan. Daripada perkhidmatan empat kelas, perkhidmatan hotel sepatutnya dikelaskan sebagai tiga kelas.

Losyen badan berkualiti tinggi serta pencuci badan dan tangan disediakan untuk kegunaan bilik.

Terdapat air yang ditapis percuma untuk diminum.

Seperti Hotel Maya di Phuket, tandas diasingkan daripada bilik mandi tetapi tetamu Dorsett menyidai tuala di dalam tandas dan bukan di dalam bilik mandi! Banjir berlaku selepas mandi.

Sarapan pagi juga bermula pada pukul 6.30 pagi tetapi berharga S$33.57 setiap tetamu. Ini adalah kadar sarapan pagi yang dibayar kepada kaunter penerimaan tetamu melalui kad debit, kad kredit atau tunai manakala ia berharga S$39 ditambah jika tetamu membayar sarapan pagi di Restoran Cosmo hotel.

6.30 pagi adalah sarapan pagi paling awal di luar rumah di Changi kerana kedai serbaneka terdekat 7-11 hanya dibuka pada pukul 7 pagi setiap hari. Restoran ini menyajikan lebih banyak jenis buah-buahan berbanding restoran hotel lain serta roti pelbagai bijirin.

Restoran Cosmo juga menjalankan promosi bufet makan tengah hari ala carte pada harga S$29.90 setiap orang. Orang ramai juga boleh makan di sini.

Semasa musim sejuk, pesawat boleh dilihat terbang melepasi Bangunan Standard Chartered Bank di Changi Business Park dari koridor lif. Kaunter penerimaan tetamu mengatakan tetamu hotel di dek kolam renang hotel juga boleh melihat pesawat terbang.

Saya cadangkan untuk menginap di Dorsett Changi City Hotel selama satu malam sahaja jika tetamu ingin pergi ke Expo untuk menghadiri acara MICE pada keesokan harinya, menaiki bas ulang-alik percuma awal ke Pertunjukan Udara Singapura atau menginap pada kadar yang lebih murah daripada Yotelair Changi semasa transit.

Semasa musim sejuk, pesawat boleh dilihat terbang melepasi Bangunan Standard Chartered Bank di Changi Business Park dari koridor lif. Kaunter penerimaan tetamu mengatakan tetamu hotel di dek kolam renang hotel juga boleh melihat pesawat terbang.

Saya cadangkan untuk menginap di Dorsett Changi City Hotel selama satu malam sahaja jika tetamu ingin pergi ke Expo untuk menghadiri acara MICE pada keesokan harinya, menaiki bas ulang-alik percuma awal ke Pertunjukan Udara Singapura atau menginap pada kadar yang lebih murah daripada Yotelair Changi semasa transit.

Dear Hotel Management,

I am writing to share feedback regarding my recent five-night stay at your hotel from 8 to 13 February 2026. I sincerely hope this feedback helps improve service quality for future guests.

Firstly, during check-in, we were asked to sign a document at the reception counter. As I was unsure how the form should be completed, I politely asked whether the numbers shown were my passport or ID number and whether the information was correct before signing. Unfortunately, the receptionist responded loudly in a manner that felt unfriendly and uncomfortable. As a 77-year-old guest who sometimes has difficulty reading clearly, I was only asking for clarification. This experience was quite upsetting and has stayed with me since.

Secondly, upon arrival there was no assistance with our luggage. Carrying heavy bags up the sloped entrance steps was physically difficult for me as a senior guest. During the stay, when returning from shopping with bags, there was also no assistance available at the entrance.

Another point concerns the welcome infused drinking water in the lobby. It was self-service, but the jug was empty when we arrived, and afterwards we did not see it being replenished for new arriving guests.

Regarding housekeeping, on one day we went out expecting the room to be cleaned, but when we returned around 4:00 pm the room was still not serviced. On another day, face towels were missing. We were told they had run out of stock and that towels would be delivered around 7:00 pm, but they only arrived after we called again at about 10:00 pm.

Additionally, the in-room phone did not seem to connect properly to housekeeping or the operator, which made communication difficult. Eventually, I had to call the hotel using my mobile phone before assistance was provided.

I truly respect the hospitality industry and understand that challenges can happen. However, courtesy, clear communication, and assistance — especially for senior guests — are very important. I sincerely hope the hotel will review these matters for service improvement.

Thank you very much for your attention.

Kind regards,  
Chew Swed Kiat William 
William.sk.chew@gmail.com

Dorsett

Columbus

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