Name: Huatian Collection Hotel (Wuyuan Municipal Government Branch)
Address: Lianyuan, China
Rating: 8.7

China

Changsha

Zhangjiajie

Loudi

Changsha County

Yongzhou

Shenzhen

Traveling to Changsha with my family of four before the Spring Festival, I spent a lot of time choosing and finally settled on Huatian. And I made the right choice! The hotel is located in the city center with convenient underground parking. The front desk staff was very patient and enthusiastic, arranging for us to stay on the seventh floor. The room was very quiet and comfortable, especially the pillows – my husband even bought one to take home! Just a short walk from the hotel is Taiping Old Street (a snack street), and downstairs there are all sorts of snack shops and specialty stores. It's also only about 100 meters from the subway station, making it super convenient to take the subway to Yuelu Mountain, Orange Isle, the Provincial Museum, and more. I was very satisfied with this hotel and will definitely choose Huatian again on my next visit!

We stayed here as we were running the Changsha marathon. Hotel is located right next to the start of the marathon. If you are looking for a western breakfast, this is not the hotel for you. Shops and malls are a walking distance away. 

Staff were lovely and very helpful throughout our stay.

The room was warm and clean. The toilet was not cold and hot. Sleeping was very quiet. There were a lot of food around. There was a parking space at the door. The master of the command also told me where there was a good food.

The location is very convenient, close to the subway, and travel is worry-free. The hotel environment is elegant and comfortable, the rooms are warm and pleasant, and the facilities are complete. Professional service, you can enjoy a home-like experience, it is an ideal choice for travel accommodation!

The lobby is beautiful, and the room was generally clean. The only downside was that the outlet under the sink was broken. Every time I unplugged it after blow-drying my hair, the cord would come out of the outlet, and I was afraid I'd get shocked. I reported this to the front desk and asked them to fix it. When I returned to the room that night, the outlet was still loose and broken. I don't know if the front desk actually arranged to have it fixed.

Facilities: After all, it is an old hotel, and the facilities are a bit old, but they are all intact and in normal use;
Hygiene: I went there for the old brand, and the hygiene is good, which makes people feel at ease;
Environment: The lobby is OK, and the rooms really need to be renovated and upgraded;
Service: The service is very efficient, and milk tea is given every day.
Butler Xiao Tan is serious and responsible, and must be praised👍

One of the best hotel experiences I ever had. From front service to cleaning service, all are very professional, customer-friendly, and respectful. BTW, the breakfast was excellent and well worth the price!

Will definitely consider booking this hotel again if visiting Chang Sha next time.

Facilities: Fully equipped, room facilities are a bit old
Hygienic: very clean, very comfortable
Environment: The surrounding area is more convenient, the breakfast environment is very good, the breakfast is more abundant, and Changsha powder is delicious.
Service: The air conditioning in the room is not cool enough, and people will be arranged to change rooms immediately, very enthusiastic.

This time, I drove with my family and the hotel parking was convenient, the lobby service staff was enthusiastic, and the room was very satisfactory! The only drawback is that the hotel's Chinese dishes are a little less. It would be better if this aspect could be strengthened! In short, I manually give a big thumbs up 👍👍👍

Huatian service exceeded expectations, five-star praise is worthy of the name!
As a local benchmark brand for 37 years of deep cultivation, Huatian's quality is well-deserved! From the moment I stepped into the lobby, I was surrounded by warm service. The front desk staff was warm and thoughtful. They took the initiative to help with luggage and patiently recommended local attractions. They even upgraded the room type intimately. The details were full of sincerity. The room is spacious and bright, the bedding is clean and comfortable, every corner is cleaned meticulously, the floor-to-ceiling windows have a super good view, and it is too pleasant to start the journey with the morning light.

This trip was a fantastic experience! The overall service was attentive and thoughtful, the environment was clean and tidy, and the location was super convenient with great views. The staff were enthusiastic and always resolved any issues promptly. It's excellent value for money; I felt comfortable and at ease staying here. I highly recommend it to everyone and will definitely choose this place again on my next visit. Truly deserves a great review!

We booked this hotel since it was closer to Tiamen mountain. Unfortunately the hotel is very far away from everything else and you don’t have any restaurants nearby except for the hotel restaurant. 

When we booked this hotel we got an offer to get: 

1 craftsman beer
100 yuan in didi tickets 
2 tickets to an exhibition. 

Even these we never received, the 100 yuan in didi (taxi) tickets we got when we asked for them and showed them the booking information and even though they saw the booking information in Chinese the didn’t get us the offer that we had paid for. 

When we arrived at the hotel which is very grand and look very nice upon arrival they greeted us at the car which is expected for a hotel that grand but that was only the first day they did that. All other times when we got to the hotel no one greeted us, they were all busy talking to each other instead. 

We were a family of 2 adults and 2 kids and even though we booked a family room where they know 4 people was staying they gave us only amenities such as towels etc for 2 people so every day we needed to wait and ask for 2 more towels before we took a shower. 

We also booked excursions through the hotel to visit Grand Canyon and also Tiamen mountain and paid over 1600 yuan for the whole family with everything included. When we came to Grand Canyon we couldn’t experience what we were there for (the zipline) because it had weight restrictions and when we contacted the sales person from the hotel she didn’t take any responsibility and just blamed everything else instead of saying that she was sorry. The day after we visited Tiamen mountain and here we had also booked a ticket that should have included everything and when we came there it was hidden fees that the sales person from the hotel hadn’t told us. When we contacted her again it was the same response that she blamed everything else instead of taking responsibility for that she hadn’t told us everything that she needed to tell us. 

No compensation was given by the hotel and no excuse. When we checked ut the staff said that they would be happy if we could give them a 5 star review and my response was that I will give you a review but it’s not going to be 5 star. When they asked us explain why we did and they blamed it on the language barrier which I don’t buy since all the messages and sales were done through translation app and also through WeChat were you can translate into your own language. It would have been so easy for the hotel to say I’m sorry and for example as a compensation from us you can go down to the buffé restaurant to eat dinner but instead they blamed everything else! 

We are world travelers and have been to different cities both in China and also in different country’s around the world and this is one of the hotel were we feel that they had the worst service we have experienced. When we’re coming back we will not stay here again! A fancy hotel that can not live up to the expectations.

The hotel environment is exceptionally good, meeting the standards of a state guesthouse. The greenery coverage here is very high, and the rooms are meticulously clean, spacious, and bright. The hotel even upgraded our room, which came with a small balcony. The hotel's location is a huge advantage, being only a 5-6 minute walk from the East Gate of the scenic area and very close to Charming Xiangxi. Special thanks to the hotel staff, Xiao Wu and Supervisor Luo, for their warm and thoughtful service. I was traveling with seniors, and I appreciate their care. If I ever have the chance to visit Zhangjiajie again, I will definitely stay at this hotel. I hope the hotel continues to thrive, and here's to a successful 2025! 👍

Just arrived at the door very angry, it was very comfortable and bright, the front desk lady was quick, and I checked in in a while. My breakfast was not included and my front desk sister said that I would give me two breakfasts immediately. The breakfast was very good and very rich. The room was very clean. The sheets and quilts were soft, and I couldn't hear anything outside. The bathroom is separated from wet and dry, the hot water comes as soon as it is twisted, and the things I wash are better than many hotels I have stayed in.
The breakfast in the morning was also quite pleasant. Not only did you usually eat, but also local rice noodles. The location of the hotel is also convenient. Whether it is going shopping or going to attractions in the city center, taxis and buses are easy. At the same time, I had something to do at zero hour and asked to check out later. Xiao Chen immediately agreed that I had nothing to do. The warm heart service was very good and cost-effective. It is recommended!

Breakfast: rich variety, a lot of Chinese and Western combination! There are also special Hunan local flavor rice noodles and stir-fried vegetables! Rare breakfast is so rich! The coffee is a bit too sour. It is recommended that coffee beans change to low-acid varieties!
Bed: The room is wide and the bed is hard enough and very comfortable! Although the bathroom and bathroom are separated from wet and dry, the toilet is not separated by partitions, and the design is very tasteless...

Facilities: However, the gym on the 3rd floor is very professional, and friends who like sports are available at level 4! The heating is very powerful!

Excellent location: The hotel is located near the city center/scenic area, the transportation is very convenient, the surrounding dining and shopping options are rich, and it is very convenient to go to the main attractions or business districts.

The room is fully equipped: the room is clean and tidy, the layout is warm, the bedding is comfortable, and the quality of sleep is very good. The bathroom is separated from wet and dry, and the quality of toiletries is good. In addition, the sound insulation effect is very good and the night is very quiet.

The decoration style is still very like, simple and modern, the bedding is relatively clean, the daughter's favorite is the tent and slide, the small suggestion is that the air conditioner is still very loud and noisy, it will be hot if it is not turned on, and the others are quite good.

Huatian

Columbus

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