Name: Mandarin Oriental Jumeira, Dubai
Address: Dubai, Emiriah Arab Bersatu
Rating: 9.6

China

Hong Kong

Beijing

Emiriah Arab Bersatu

Dubai

United Kingdom

London

Perancis

Paris

Malaysia

Kuala Lumpur

Since my usual Mandarin Oriental is currently undergoing renovations, I decided to stay at The Landmark for the first time.
Located right in Central, the location is unbeatable. While the room offers almost no view, I could tell the hotel tries hard to focus on the finer details. However, a few service letdowns prevented it from being a perfect stay:
 Welcome amenities: The welcome fruits were provided, but unfortunately, many of them were bruised or damaged.
 Housekeeping: To my biggest disappointment, the shampoo was empty and was not replenished the next day during my multi-night stay.
 Hospitality: Compared to the original Mandarin Oriental, the signature warmth and high level of hospitality felt somewhat lacking, especially around the shower/bathroom experience.
The hotel is by no means bad, but there is definitely room for improvement. I hope to see these issues resolved, as I look forward to giving it another try in the future.

I recently had the pleasure of staying at the Mandarin Oriental, Hong Kong, and my experience was nothing short of exceptional, special thanks largely to the incredible service provided by Dear Sazha at the reception.

From the moment I arrived, Sazha made me feel genuinely welcome. Her warm smile and friendly demeanor immediately put me at ease. She went above and beyond her regular duties. Sazha demonstrated a level of service that is truly rare.

Her proactive approach and genuine care for guest satisfaction significantly enhanced my overall experience. It is clear that she takes great pride in her work, and she is undoubtedly one of the hotel's most valuable assets.

To my big surprise that I even receive hand-written letter from her as a big pesent which is truly impressive.(I am a letter person!!!)

If you are looking for a hotel where the staff truly makes a difference, look no further. I cannot recommend the Mandarin Oriental—highly enough.

MO hotels are usually very well located and this one is no exception. It is like an oasis in the middle of the hustle bustle of Wangfujing and I looked forward to my return to the quiet and solitude of the hotel after  suffering the torture of accompanying my wife to numerous shopping malls nearby. We have travelled extensively all over the world and are familiar with well known hotels. I was expecting top notch service with warm hospitality and the hotel certainly lived up to the expectations.  All the staff were warm, polite and helpful. Some are more fluent in English than others, but it was not an issue at all. Check in/check out was smooth. Stena at the front desk was very efficient and courteous. Osgood with his pins was also very friendly and saved me the trouble of finding a post office.  The dining room staff spoke excellent English and I felt great when one lady said my pronunciation of 谢谢 was perfect. They really know how to make the  guests feel happy !  Breakfast buffet had a good mix. After three weeks of travelling in China eating steamed buns, fried rice and noodles for breakfast I was desperate for some proper continental breakfast and the hotel definitely delivered. One of the best almond croissants that I have ever eaten.  The egg benedict was perfect.  My small gripe with the Avo toast is that I am used to having the Avo mashed and spread on the bread with a bit of lemon/salt and not served just as slices on bread. No big deal of course. 
Our room did have a partial view of the forbidden city, you get better view from their terrace. I regret that I did not have time to enjoy the pool.  Lovely big bathroom , his and hers basins and a separate WC with one of those Toto modern toilets with many buttons, even separate settings for two users ! Very good sound proofing. 
One small thing that impressed me was that I had left several cables plugged to the wall socket in the morning. On my return I saw house keeping has neatly tidied up all the cables and even used a cable tie to make them look very organised ! 
This is not a huge hotel and that makes the experience more personal. It does not have a grand lobby and you may  be disappointed that the entrance is common with a shopping mall. But as soon as you step out of the lift it oozes old world charm and sense of peace and solitude.  Incidentally my daughter was staying at the MO in Barcelona at the same time and told us Bad Bunny was staying there and it  has turned into a circus. Thankfully no celebrities and their fans disturbed our peace.
Have a look at the room key card. It is designed by Timmy Yip, who was the art director of one my my most favourite films Couching Tiger, Hidden Dragon.  I appreciated the gifts at the time of leaving.
My one little comment is that I found the pillows a bit on the soft side.  Some hotels have a pillow menu where the guests can choose pillows with different level of firmness. Maybe the management can look into that. 
Overall a very satisfying stay and I'd certainly consider staying here if I return to Beijing.

北京前門文華東方坐落於前門草廠衚衕歷史街區，由老四合院修繕改造而來，部分院落為歷史名人舊居，將老北京胡同底藴與頂奢住宿體驗融為一體。地理位置十分優越，步行可達前門大街、天安門，鬧市之中獨享院落靜謐，獨門獨院的房型私密性極佳。
酒店配備專屬管家團隊，服務分寸感恰到好處。本次入住我對初始房型不太滿意，反饋後酒店響應十分及時，迅速為我協調更換房型，處理效率很高。攜程黑鑽會員還收到酒店準備的專屬定製巧克力甜品，儀式感滿滿。
餐飲選擇豐富，有米其林水準的粵式中餐廳、衚衕酒吧與庭院下午茶，還可以參與衚衕漫步、中式茶敍等在地文化體驗。客房保留古建格局，同時配齊高端現代化硬件。在這裏不衹是簡單住宿，更能沉浸式感受老城煙火，非常適合喜愛人文歷史的出行，值得推薦。

The hotel is brand new, beautifully designed, and clean. The service was truly top-notch from the reception team to the concierge security  and the pool staff, was incredibly warm, professional, and attentive.

A special thank you to Fabrice and Bojan for making our stay even more memorable with their exceptional hospitality.

The breakfast was good with a great variety of fresh, high-quality options and everything we needed.

Nice service. Good view restaurant at roof top - Tasca 
Excellent location and very clean place. Wonderful room service

Mandarin Oriental

Columbus

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