Name: Shangri-La Nanshan, Shenzhen
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

Beijing

Shenzhen

Hangzhou

Hong Kong

Malaysia

Kuala Lumpur

Sebelum melancong, saya melihat beberapa hotel dan akhirnya memutuskan Pudong Shangri-La. Tidak perlu dikatakan lokasinya selesa. Saya menempah bilik double deluxe di Bangunan Pujiang untuk dua malam. Saya tiba lewat pada malam pertama Selepas turun dari bas, seorang penyambut membantu saya mengambil bagasi saya dan menghantarnya terus ke bilik. Dalam bilik jenis ini, saya diberikan pemandangan bandar dan sebahagian pemandangan sungai (Gambar 3). Keesokan paginya, saya memberitahu meja depan bahawa saya fikir saya boleh mendengar bunyi bising di dalam bilik (saya tidak dapat mendengarnya semasa saya tidur, tetapi saya boleh mendengarnya sedikit pada siang hari saya mengatur untuk juruteknik). lihat dan katakan ia adalah kerana ia berdekatan dengan lif, yang membuatkan kaunter penerimaan tetamu sangat gembira. Hotel ini membantu saya menukar bilik dan menaik tarafnya kepada bilik pemandangan sungai dengan pemandangan Kompleks Bangunan Wanguo (Gambar 1.2). , yang benar-benar bertimbang rasa. Saya bersarapan dua kali di hotel Makanannya kaya, buahnya sedap, dan kopinya sedap. Saya juga mengalami bufet hotel untuk makan malam, yang juga berada di ruang makan Yi Coffee. Salmon dan udang manis semuanya segar, dan babi susu panggang yang rangup juga lazat secara keseluruhan, saya sangat berpuas hati. Kakitangan perkhidmatan semuanya sopan dan baik. Perbezaan harga antara tempoh cuti dan waktu biasa tidaklah begitu besar, yang sangat teliti. Sudah disyorkan kepada rakan-rakan. Saya akan memilih di sini lagi lain kali saya datang.

My No. 1 choice of stay in Shanghai! Location, luxury and service standards, size of room and the view, convenience of being connected to the entire mall and Jingan train station.

The visit has been exceptional as usual. The welcome experience from the doorman was somewhat less than expected, but it is completely compensated by the lady who checked me in. 
The room is spacious, impeccably clean, and has a suitable room temperature set up. 
I would like to express my appreciation to a male manager on duty at the club floor lounge on the evening of the 15th and the morning of the 17th. He is extremely courteous and calm to handle a busy breakfast operations.

入住上海虹橋機場香格里拉，真正刷新了我對機場酒店的認知。它不僅是趕飛機的落腳點，更是一處值得專程體驗的精緻驛站。

酒店將“便捷”做到了極致：從虹橋T2到達層沿着指示牌，穿過一條有空調的連廊便能直抵大堂，全程無需外出，對攜帶大件行李的旅客尤其友好。

最驚喜的是環境。原本擔心飛機噪音，但房間隔音超乎想象，望着窗外停機坪上飛機起落，反而有種隔絕喧囂的寧靜。作為全豪華閣配置，下午在酒廊喝杯咖啡、吃點簡餐，看航班訊息屏，既安心又愜意。

房間設計融入老上海優雅元素，細節考究，洗護用品和床品都保持香格里拉一貫的高水準。早餐值得誇讚，除了常規自助，還有單點的班尼迪克蛋，肉餅，豆漿油條，服務生會貼心地提醒用餐時間。從辦理入住到退房，每位員工都笑容真誠、響應迅速。特別誇一誇Charlene，熱情周到，有求必應！

總之，無論是商務出行還是情侶旅行，這家酒店都能帶來超出預期的愉悦體驗。下次飛虹橋，我還會選擇這裏。

I stayed at this hotel for 5 days, but unfortunately my experience was significantly affected by constant construction noise.
On the first day (check-in at 6 PM), I called the staff to report loud drilling noises from what sounded like the floor or walls. I was told the work would be finishing soon.
On the second day, I was not in the room in day time.
On the third day, I returned during the afternoon and the noise continued from around 1 PM to 4 PM. I called again, and while the staff offered to move me to another room, it was inconvenient for me at that point. Importantly, no one could inform me how many more days the noise would continue.
On the fourth day, I was again out of the room.
On the fifth and final day, the noise started early in the morning from 8 AM until 12 PM, which was my check-out time.
At no point was any compensation proactively offered. I had to request to speak with a manager to file a complaint, and only then was one day of breakfast waived as compensation.
If the staff had clearly informed me from the first night that construction noise would occur daily, I would have decided to change rooms immediately. Unfortunately, this was never communicated.
Overall, this was a stay where I could not properly rest or even comfortably stay in the room due to the continuous noise.

My family and I recently stayed at the Shangri-La Hotel, Beijing, and it was truly an amazing experience. The stay started off perfectly with a complimentary room upgrade and access to the lounge, but the highlight of our trip was the astonishing quality of service during a difficult moment.

Unfortunately, my child had an accident and dislocated their elbow. We were panicked, but staff member Phyllis Zhang was incredible. She didn't just offer sympathy; she took charge. Phyllis helped us find the nearest hospital and made all the necessary arrangements to ensure my child got care immediately. Her kindness and efficiency turned a scary situation into a manageable one.

Thank you, Shangri-La Beijing, for hosting us and taking such wonderful care of my family. We look forward to our next visit!

We were truly amazed by our stay at this hotel. The staff impressed us from the very beginning — they went above and beyond to fulfill our special requests and treated us with exceptional care and attention. We felt genuinely looked after every moment.

The view from the hotel is absolutely breathtaking. The sunrises are magical, peaceful, and unforgettable. Everything was spotlessly clean, and the overall atmosphere felt perfect in every detail.

We were especially touched by the beautiful decorations and thoughtful gifts prepared for my husband’s birthday. We received fresh fruits, a cake, cookies, and many other pleasant surprises. The room was lovingly arranged with roses and special touches that made our stay truly magical.

This hotel exceeded all our expectations, and we wholeheartedly recommend it to everyone.
Thank you so much for making our experience so unforgettable.

This hotel have The Keys deposit 1,000 CNY , even the 3stars hotel does not ask for deposit , but can check out late 1h and another are ok.  



Even the 3 stars these days didn't ask for any deposit at all. 

This is not how you treat a guest.

I had a very good time here thanks to Concierge Stephen and Front Desk Team Ives and Witter. It was a very rough day and I lost my identity card and everything. As such I try to approach the FD to see if they could let me check in with my remaining identity proof and Ives gave me very useful suggestions and I was able to check in after reporting to the police. Stephen was very sweet he offered me his own cell phone to contact the police and patiently hearing my concerns and offering me snacks. He did everything he could to help and I appreciate that. Witter warmly greeted me upon check in and helped upgraded my room which also very sweet. I would definitely recommend my friends and family and I look forward to returning.

Futian Shangri-La is overall a good hotel with comfortable rooms, a great city view, and a strong location for business travel in Shenzhen. The room itself was well maintained, spacious, and offered a pleasant stay experience. One of the highlights was definitely the view, especially from the higher floors. However, the service experience was somewhat inconsistent, as the staff did not come across as particularly attentive or proactive during the stay. While nothing was negative, the level of engagement and hospitality did not fully match the expectations typically associated with the Shangri-La brand. Overall, still a solid hotel option with good facilities and comfortable accommodation.

The Nanshan Shangri-La offers a superb blend of comfort and convenience. Guest rooms are impeccably clean and well-appointed. The large, well-equipped gym is a standout, while the pool boasts absolutely stunning views—perfect for unwinding. The hot sauna and steam room add a wonderful touch of relaxation. Its prime location directly beside the metro station makes exploring Shenzhen effortless. An excellent choice for both business and leisure travelers seeking a premium stay.

Shangri-La

Columbus

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