Name: Longchuan Glen Yuntian Yue Hotel
Address: Kaunti Longchuan, China
Rating: 9

China

Shenzhen

Ganzhou

Heyuan

Qinzhou

Taihe

Lianxi

小林 service at the reception is good. She is friendly and can help. The cafe at the reception is good too. The barista is knowledgeable about coffee. The room sizes are big and comfortable. The only issue is the noise insulation is lacking and you can hear the conversation from the next room.

I won't stay at this hotel again. One of the reasons for me to book this hotel was the fridge in the room but my food rotted after a night. The fridge was even warmer than the room. I asked the receptionists to give me another fridge but they said that all fridges maintained the same temperature. I guess the fridge was only for decoration rather than for use. The receptionists promised me things but it never got done correctly. The bathroom had mold and I asked them to clean it with bleach. They said that they could not find even a bottle of bleach in their hotel. However, the breakfast was good and the location is good.

Great service, staff were very helpfull despite the language barrier. Would stay again if i go to shenzhen.

服務態度好，環境優雅、房間給我們免費升級了，可以看到新世紀大橋，房間空間也寬大、衞生也很乾凈，早餐中西都有，水果點心挺豐盛，味道也不錯。房間收拾得特乾淨，床品軟硬合適，一夜好眠。酒店地理位置也非常優越，免費停車，工作人員還細心介紹周邊遊玩路線，

酒店4樓有洗衣房，還有烘乾機烘乾衣服，沒有後顧之憂，還有健身房，給客人提供諸多便利。酒店的大堂寬敞開闊，還有茶水區自助形式，這次入住體驗格外舒心，各方面都超出用心服務，特別貼心。前台玉華接待員服務熱情洋溢，真誠，很貼心，服務極好。早餐很豐富多樣化，真的很不錯。安全性也不錯，有梯控刷卡去房間，很滿意。

算是這家酒店的忠實老客户了，前後入住十幾次基本都選擇入住這裏，從來沒有失望過。酒店整體管理很規範，從進門前台接待、入住辦理，到客房衞生、後勤服務都做得很成熟。房間定期維護，設施完好，打掃細緻到位，沒有灰塵異味，夜裡安靜隔音效果好，睡眠特別安穩。工作人員待人謙和，遇事溝通順暢，不會推諉敷衍。有快遞外賣放到前台會第一時間提醒我，有時候還會免費給我升級房型，周邊交通便利，餐飲商超齊全，出行生活都很方便。價位合理實在，沒有隱形消費，長期入住也很划算，已經多次推薦給身邊朋友。

Great location, very clean lobby and room, friendly staff. The only gripe I have is smoking is somewhat allowed. The initial room I was given smelled strongly of cigarette. However front desk staff quickly help changed a room, which still has a tinge of cigarette smell but was much better. The bar fridge is switched on only when needed. But when I open the fridge, the super strong cigarette smell came out and hit me instantly. There are also guests who smoke at the walkway and at lift lobby. This alone is bad. Everything else is great, no complaints.

每次回到龍川都首選格蘭雲天，多次入住體驗始終在線。前台工作人員熱情有禮，作為老客到店還貼心免費升級房型，服務細節格外暖心。客房每日打掃到位，全屋乾淨無異味，床品柔軟親膚，衞浴乾濕分離，家電設施完好好用。自助早餐種類豐富，除常規餐食外還有地道客家湯水、特色小吃，口味貼合本地習慣。酒店地處城區，周邊逛街吃飯便利，自帶大型停車場停車無憂。無論是回鄉探親還是商務出差都十分合適，性價比拉滿，已然成為我來龍川的固定落腳酒店。

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