Name: Sofitel Shanghai Hongqiao
Address: Shanghai, China
Rating: 9.5

Emiriah Arab Bersatu

Dubai

Perancis

Paris

China

Shanghai

Hangzhou

Singapura

Australia

Sydney

My second time staying here. Service is excellent with smiles around. Stayed on 19th floor overlooking the sunrise. Thumbs up to all staff that served us during breakfast. They are polite, helpful, hardworking and cheerful in spite of being busy. Hotel is near the metro and Wadi shopping mall. Look forward to go back to Sofitel the Obelisk!

Sebab dah mandi pagi, masa check out, terlupa nak ambik cincin dan letak atas meja tak ingat sampai petang aku call hotel dan hotel bagitahu ada telah disimpan dalam pengemasan dan saya akan mengambilnya apabila saya pergi mengambil bagasi saya pada waktu petang! Saya sangat gembira, terima kasih, saya pasti akan memberikan ulasan yang baik!
Lokasinya betul-betul di luar kereta bawah tanah, dan anda boleh pergi ke pusat membeli-belah dubai di sepanjang koridor kaca kereta api bawah tanah.
Terdapat kedai serbaneka di belakang, yang sangat mudah!
Kad bilik mesti diberikan pada pukul tiga!

We had an awesome experience at Sofitel, hope to visit again. Room was nice and clean, we had a restful stay. The breakfast buffet offered a variety of options, and they were all scrumptious.

Amazing hotel and service. We loved everything about the hotel. All of us adults and kids had fun. Breakfast was super delicious. My wife visited the spa and it was amazing. Housekeeping staff are very friendly and helpful. Check in experience was fair comparing to the number of people in the queue.

I’m not sure if Paris is just expensive in general, but… this place doesn’t really feel like a 5-star hotel.
There’s a musty, almost moldy smell in the room, and the water pressure is so low that it took me forever to take a shower. 😩
But then again, the last 5-star hotel I stayed at didn’t even have hot water, so… I guess low water pressure is something I can live with.

They did upgrade my room, but honestly… aside from being bigger, there’s not much to like.
Since it’s just the two of us, we don’t really need a larger room anyway.
The whole place — from the room itself to the building and even the elevator — feels old and a bit unpleasant.
For a 5-star hotel, it’s really disappointing. I wouldn’t recommend it.

There’s an InterContinental right across the street, and the staff there actually greeted guests properly.
It was around the same price, and honestly, I wish I had stayed there instead.
The staff here are very kind, but apart from that, I have to be honest about what really matters to me.

I do appreciate the room upgrade, 
but truely the hotel facilities are disappointing.

Прекрасный отель в самом центре Парижа! Отличный сервис! Свежий ремонт. Но дорого для номеров такого размера. Если едете на своей машине - надо заранее просить отель заказать пропуск. Отель находится на улице, закрытой для движения автомобилей.

L’isolement phonique des chambres est une catastrophe. J’entendais mon voisin prendre sa douche la nuit et les discussions, une honte pour un 5 étoiles. Le petit déjeuner n’est pas mieux qu’un Ibis…. Pas terrible cet hôtel

Tout est très agréable, monsieur Salim était vraiment gentil de upgrade ma chambre sans charge supplémentaire, séjour chez Sofitel vraiment est recommandé, je reviendrai toujours,merci bc

Hotel ini baru sahaja dibuka, dan secara keseluruhannya bagus. Saya tidak kecewa seperti yang diharapkan tidak kecil. Hiasan hotel adalah dalam ***a Perancis, ringkas dan elegan. Akhir sekali, saya ingin memuji Cindy, pembantu rumah yang saya lakukan lawatan balas dan mendapati bahawa pengalaman keseluruhan adalah baik dan akan terus memilihnya pada masa akan datang.

It’s an excellent choice if you’re looking for a quiet, luxurious staycation away from the hustle and bustle of the city perfect for couples or even a relaxing solo unwind.

The hotel itself is beautiful and spacious. My room was impressively large, the bed was extremely comfortable, and everything was spotless—housekeeping did a fantastic job.
Service was another highlight. The staff were warm and accommodating, and I really appreciated the front desk team for arranging a late check-out, especially since I arrived quite late.
If I had to point out a few areas for improvement:
* The air conditioning felt slightly warm at times, possibly due to the size of the room.
* Breakfast could be better staffed—during my visit, the noodle station was handled by one person managing multiple stations, which led to some mix-ups and delay.  That said, these were minor issues and didn’t take away from the overall experience.
One thing to note: the hotel is located in Hongqiao, so it’s a bit far from the city centre. Travel time can be around 30–45 minutes (or longer during peak hours). But honestly, that’s also what makes it such a great escape.
Overall, this is a fantastic hotel that lives up to the Sofitel name. I’d definitely recommend it for anyone looking for a peaceful, comfortable, and high-quality stay in Shanghai.

Sofitel

Columbus

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