Name: Sol Benoa Bali All Inclusive
Address: Bali, Indonesia
Rating: 8.8

Spain

Torremolinos

Vietnam

Phu Quoc Island

Indonesia

Bali

Playa de las Americas

Puerto de la Cruz

Estepona

Hotel is in a great location close to the beach and restaurants.  It is close to shops for essential items and provisions.
Breakfast buffet 0730-1030 is very well managed and staff are regularly topping up food and cleaning tables, busiest time is after 0900.
Rooms are a little tired but are air conditioned and have a fridge, room safe and  their own balcony.  
One frustration is was the lack of sockets and the TV signal / choice of channels was poor.

Amazing 7 nights at Sol Timor, we had a great time. Good location and quality services. The breakfasts were very rich tasty and generous especially the hot dishes. Non Stop activities for adults and children all day and at night, musical and magic shows. Many thanks to the management and the staff for their attention and work. Surely, I am going to book for the next summer with the entire family. Decent and calm spot.

There are 5 pools in the hotel.
There are plenty of bars and events in the hall, and it is truly a resort hotel.
Pool is substantial, too, but can go to swim in beach in front. The rooms are also very clean.
It is difficult to go on foot from the station. If you choose the shortest distance, there are a lot of stairs. We recommend taking a taxi.
A taxi from the hotel to Malaga airport took about 15 minutes and cost 20€.

The resort is beautiful and the size is perfect, it is big but you can walk everywhere in 10 minutes which is great. The beach is clean. The food was good, but there were no snack options during the day. The pool bar only opens 11am, and they don't serve any food. You need to go to Shack restaurant, and they only deliver to the pool a few options from the menu in a box. Otherwise, you need to eat at the restaurant. (Some friends were all inclusive, and they won't deliver anything in this case)

One day, the pool bar was packed, and there was only one staff member taking orders and preparing the drinks! When I suggested the manager send one more staff member to help, he asked me to be patient or order from the restaurant. Meaning they won't improve the service if there are too many people in the pool. It's probably because of the all-inclusive service, to reduce their consumption. But the people who are not all-inclusive will also be affected. 
My 3 yrs old son and a 4 yrs old friend cut their feet in the swimming pool. The manager came worried and asked what I needed, but his suggestion was for them not to stay too long in the pool and he said my son is probably a city boy and he is not used to it. The thing is, we go to the pool every week, he knows how to swim and we have been to similar trips to Bali, Phillipines and Thailand and this never happened before! So Im pretty sure the problem is their swimming pool floor, whether the tiles are too rough or there are sharp things on the shallow areas. In fact, I stepped on something sharp one time, luckily I was walking and it didn't cut me. (The picture of my son's feet is 2 days after it happened) 

So the hotel is beautiful and convenient, clean, the price is good. But I have concerns about the swimming pool, so I would probably not go back because of that. And I would not take the all-inclusive as there are some restrictions.

Stayed here for just 2 night as hadn’t been to the area before and wanted to see what it was like. Beautiful place and gorgeous room and gardens. Clean and very well maintained. Only issues were minor-  anytime we tried to phone for room service or reception you’d have to call 2-3 times before anyone picked up. I think there were 3 or 4 restaurants on the premises but they pretty much all had the same menu and it was nothing to blow your socks off. I had a late night sweet tooth this trip and was very disappointed with the room service deserts. We had cheesecake with no flavour at all and a very tiny brownie that came with a very small scoop of ice cream that I think was sitting on a small piece of bread. I think it was meant to be sponge cake but it looked and tasted like bread. Also had 3 small old strawberries and a smidge of chocolate sauce that was not very nice. The menu said it came with a maracuya sauce (passion fruit) which it didn’t- there was no mention of the strawberries which could be an issue if anyone had an allergy. I ordered iced lattes which were quite nice but a very small glass for the size. I asked for a bit of ice cream to be added and was charged for a whole serve of icecream which made it about $12AU which was double what I’ve payed anywhere else in Bali. I did mention this to staff who deducted the cost of the ice cream which I appreciated.
Any Bali hotel we’ve stayed at, you can pop your dirty cups/dishes outside the door and they will be collected. Ours sat there for 24 hours even when we had staff come to the room to deliver room service. Travelled with a smoker and while you couldn’t smoke at the pool bar you were allowed to smoke on balconies and around the pool. Asked at the pool bar for an ashtray who didn’t have any and told us to go to the towel bar who didn’t have any and didn’t know where you could get one. Was then directed to a different area to ask and they gave us a plate to use. I saw people putting their cigarettes in the garden and spare bottles as there were no ashtrays available. We gave up asking for one for use on our balcony. Beautiful grounds and if smoking is allowed they should provide what’s needed or some people may just throw them on the floor which would be disappointing. If relaxing by the beach you had to walk back to the pool bar to get a drink which was a pain. 
Our room had very good aircon, was very spacious and beautiful and had comfy beds. Probably the best maintained room I’ve stayed at in Bali. A good amount of PowerPoints and it was the first Bali resort I’ve stayed at that had adequate power points that our plugs didn’t keep slipping out of.
I did request twin beds and to be close to the pool which other hotels didn’t even try to accommodate but Sol by Melia provided this immediately.
A few families there with small children and while the resort was kid friendly to an extent, it’s maybe not the ideal place for small children. Many people trying to read by the pool and relax with small kids yelling and crying. I didn’t see any obvious play area for kids, nothing significant anyway. There’s one pool with one shallow area for kids but it’s just a little kid pool which meant they were not very entertained and were getting frustrated. If ours were still little we’d probably go somewhere tailored to kids. All in all a good stay but we did get a good deal on the room. $165AU a night with Trip.com which was significantly less than some booking sites and still cheaper than booking direct. It was nice but I wouldn’t pay the regular rate. Would I recommend- yes I think I would. Just the room alone was worth it and we had the most basic room which was very large

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