Name: Somerset QPlex ShenZhen
Address: Shenzhen, China
Rating: 9.3

Thailand

Bangkok

China

Guangzhou

Shenzhen

Vietnam

Hanoi

Ho Chi Minh City

Suzhou

This was my first time staying in this area, as I usually stay around Phetchaburi whenever I visit Bangkok. I decided to try something different this trip, and overall, it was a pleasant experience.

The hotel is apartment-style and comes fully equipped with a kitchen, making it ideal for families or longer stays. Our unit had two bedrooms — one with a king-sized bed and another with two single beds. It also came with three bathrooms, which was a huge plus as everyone could get ready comfortably without having to wait.

The location is very convenient, with a shopping mall within walking distance and a 7-Eleven located just below the hotel. The staff were friendly, welcoming, and always ready to help. We were pleasantly surprised to find beautiful origami creations left on our beds, which added a thoughtful and personal touch to our stay.

The only downside was that the TV’s Wi-Fi connection was a little unstable. When connecting to YouTube, the videos tended to buffer and lag frequently.

Overall, a comfortable and spacious stay with an excellent location and warm hospitality. I would consider staying here again on my next visit to Bangkok.

Bilik ini bagus dan selesa, tetapi sangat selesa anda benar-benar boleh mendengar jiran anda. Pada mulanya menyangka saya mendapat katil double tetapi menyedari kemudiannya ia hanyalah katil bersaiz single, yang agak ganjil. Rasanya hotel melakukan ini untuk menjimatkan ruang kerana kebanyakan hotel lain tidak mempunyai pilihan katil bujang (biasanya dua katil bujang atau katil double). Lokasi yang bagus dan selesa. Saya akan mengatakan nilai yang baik untuk wang, hanya berharap katil akan menjadi lebih besar.

Everything was pretty good and service was amazing but it is kind of expensive considering the location isn‘t the very best. I just think that for this kind of pricing while not really beeing close to the center ( even though the Location is not terrible) your expect a lot more than you get. Regardless our room was pretty clean the view on the balcony was at most a 1 out of 10 but therefor the view on the rooftop was amazing and even though we didn‘t use it the pool looked great

ecent hotel overall and I was satisfied with my stay. The property was clean, well maintained, and offered good value for money at a competitive price point.

⭐️⭐️⭐️⭐️⭐️ Excellent Stay in the Heart of Bangkok!

I had a wonderful experience at Somerset Maison Asoke Bangkok. The hotel is modern, clean, and perfectly located — close to public transport, shopping areas, and great restaurants. The rooms are spacious, beautifully designed, and equipped with everything you need for a comfortable stay, including a kitchenette and washing machine.

The staff were incredibly friendly and professional, always ready to assist with a smile. The rooftop pool and gym are fantastic spots to relax after exploring the city. It really felt like a home away from home.

Highly recommended for both business and leisure travelers — I’ll definitely stay here again on my next trip to Bangkok!

Saya mempunyai pengalaman yang menakjubkan di Somerset Park Suanplu di Bangkok, menginap di suite 3 bilik tidur 2704. Saya tidak dapat memuji kaunter penerimaan tetamu dan kakitangan yang cukup untuk perkhidmatan mereka yang luar biasa. Dari saat saya tiba, mereka pergi ke atas dan seterusnya untuk menjadikan penginapan saya selesa dan tidak dapat dilupakan. Suite ini luas, serba lengkap dan bersih tanpa cela. Perhatian terhadap perincian dan sikap kakitangan yang mesra dan membantu benar-benar menjadikan penginapan ini istimewa. Saya sangat mengesyorkan hotel ini kepada sesiapa yang melawat Bangkok!

As someone who has stayed across multiple CapitaLand and Somerset properties over the years, I usually have a fairly clear benchmark of what to expect in terms of layout consistency, operational standards, and guest experience. Unfortunately, my recent stay at Somerset Haizhu Centre Guangzhou fell noticeably short of that brand standard.

Starting with the physical condition of the unit, the overall upkeep feels tired. The tiles and grout in particular were visibly dirty in several areas, which immediately gave the impression that the property is overdue for a proper refresh or renovation. For a serviced residence positioned under the Somerset brand, this is quite a basic maintenance expectation that was not met.

The apartment configuration also felt oddly thought through. A two bedroom unit designed for four guests, yet only one bathroom is provided. At the same time, there are three televisions in the unit, which feels disproportionate and not particularly practical from a guest usability standpoint. It is one of those setups where design decisions seem disconnected from actual guest needs. If this is the actual configuration, it would be more honest and guest friendly to label it plainly as a “两房一厕套房” rather than a “两房豪华套房” that implies a higher level of convenience than what is actually provided.

Operationally, there were several gaps in service delivery. At check in, there was no clear explanation of facilities, no proactive sharing of key information, and even basic essentials like the WiFi password were not provided until I had to ask for it myself. These are small touches, but they significantly affect the overall arrival experience, especially for a serviced residence.

Housekeeping provisioning was also inconsistent. For a four person booking, only three towels were provided. Similarly, there were only two glasses in the bathroom area, and no cutlery or basic kitchenware setup was provided, which is usually standard across Somerset properties. These inconsistencies make the stay feel more like a partially serviced apartment rather than a fully serviced residence.

On the facilities side, the gym not operating twenty four hour access is another miss, particularly for business or long stay guests who expect flexibility. The in room amenities also need attention. Hot water in the shower was only reliably consistent for about ten to fifteen minutes before turning noticeably cooler, which makes longer showers inconvenient.

There were also very limited charging options in the room, with no proper USB or conveniently placed plug points for modern device charging needs. This is increasingly a basic expectation in serviced accommodation today.

Overall, while the location and brand affiliation might set certain expectations, the execution at this property does not reflect the usual Somerset standard I have experienced elsewhere. In its current state, it really feels like the property requires a significant operational reset and likely a refurbishment to align back with brand positioning and guest expectations.

We love the location. It is just 2 min walk from the train station. You can take the free grey driverless bus near the train station. It is so peaceful to stay here. Wide variety of choices for breakfast. We have a good view over our room at level 48. The minus point - the room was not ready when we were there at 3pm.

Cockroach need to be dealt with, everyday I can see a few cockroach running around. 
Apart from that, breakfast is great,location is also good and house is also well equipped, there is kettle, bowls, plates, cooking pot,tv ..ets

Room is exactly as pictured. We stayed during the New Year Eve so we managed to see fireworks and a bit of lightshow from the balcony of the room. Location wise, hotel is pretty good. A lot of eateries right below the hotel and about 10 minutes walk to Cocopark mall and metro. Hotel comes with children playroom on 6th floor. Very cosy and sufficient for the little one. Breakfast space was pretty small but we (group of 6) never had trouble finding seats. Food variety was comprehensive too.

Excellent location, just above the Wanxia station. This metro line 2 can get one to many places, such as the Shekou port, sea world and huaqiang road. 

Area is relatively new, so food options are not many for the time being. 

Property is very new. The room, the restaurant, the gym, the lounge have breathtaking views. The playroom is also very clean and safe with great scenery , bringing the play experience to a new level. 

Knowing that one of my children is having his birthday during the stay, the property staff specially decorated the room and prepared a gift for him. Really appreciate them for this warm gesture!

I recently had the pleasure of staying at this fantastic hotel, situated in a tranquil commercial area. It boasts a nearby mall that offers a variety of coffee shops and essential restaurants, making dining options readily accessible.

The room I stayed in was impeccably clean and hygienic, with effective air conditioning that kept the space comfortably cool. Each room is thoughtfully equipped with a bath tub, adding a touch of luxury to the stay.

While there is an open kitchen available, it's important to note that it lacks pots and cutlery. It seems to be more suited for long-term guests in the apartments, who may have those amenities provided.

Additionally, guests can enjoy complimentary access to the gym, which is another great perk of the hotel. Overall, my experience was delightful, and I would highly recommend this hotel to anyone seeking a peaceful and comfortable stay.

Somerset

Columbus

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