Name: Somerset Wanxia Shenzhen
Address: Shenzhen, China
Rating: 9.2

Thailand

Bangkok

Vietnam

Hanoi

China

Shenzhen

Guangzhou

Ho Chi Minh City

Suzhou

Nice hotel with a very attendant and helpful staff. We stayed at 3 bedroom apartment.(actually is 2 bedroom connected 1 double twin and the other is 1 king + 1 double twins.)   My uncle was very ill and the reception helped us to arrange the hospital for him to admit.  
Location wise is not too far for mrt, but yet not too close. Would suggest having leg problems like my dad not to choose this hotel but otherwise its great location for youngster. Night market joo fair and big C palace only 15 mins walks away.

Beautiful hotel in the lively area of Sukhumvit. Great amenities and incredible view from the restaurant and bar at the top. Room was exactly as photographed, clean and to a great standard. Would definitely stay again. Thanks to all the lovely, helpful staff

It’s my 2nd time staying at this hotel, and although there were a few hiccups this round, overall it was still a pleasant and enjoyable experience!
The hotel staff remain as welcoming and helpful as ever. I’m absolutely obsessed with the TAO BIN beverage vending machine at the lobby!
Our room was clean, comfortable, and well-equipped with a 2-in-1 washing machine and dryer, as well as a microwave — perfect for daily convenience. However, we did encounter an issue with the dryer during our stay. The maintenance technician spoke little to no English, which made communication quite challenging, and we weren’t entirely confident that he knew how to resolve the issue.

Thankfully, the front desk care team quickly stepped in and efficiently arranged for us to move to another room within 20 minutes. They spoke good English, were patient, and handled the situation very professionally.

Once we moved to the Executive Two-Bedroom Serviced Residence, everything worked perfectly, and the rest of our stay was smooth and comfortable.
Despite the minor inconvenience, the staff’s responsiveness and warm service made our stay a great one overall.

Check-in was smooth and the staff were very helpful. I needed a late check-out and they recommended joining the membership which allowed it, super thoughtful! The room was clean, spacious, and had great natural light. The bed was comfy, aircon worked well (and didn’t trigger my sinus), and the bathroom was spotless with a bidet and nice-smelling toiletries.

Some appliances like the hair dryer and weighing scale were a bit outdated, and the towels were slightly rough, but everything else worked great including the washing machine and microwave. Breakfast was a small spread but everything was tasty. The infinity pool offers a beautiful sunset view (I didn’t swim but it looked great).

They also provide free tuk-tuk shuttles to the nearby BTS. Location wise, Thonglor is perfect with plenty of food and massage spots around. Housekeeping was exceptional. They even folded my clothes and returned forgotten items on my last day.

Perfect for families, business trips, or long stays. Quiet, comfortable, and reasonably priced. Only suggestion would be to add an anti-slip mat for the bathtub. Overall, a really pleasant stay!

I truly appreciate the complimentary upgrade and the friendly staff. Though I experienced yellow water and no hot water on the second day, I’m grateful for the team’s efforts and hope maintenance can be improved for future stays.

The hotel's location is great, and the surrounding area is very convenient with supermarkets and street food stalls easily accessible. Some rooms have older air conditioning units that can be a bit noisy, but they still cool effectively.

We stayed at Somerset Grand Hanoi in November and had a wonderful experience. Yes, the hotel is older, but it is extremely convenient—just a 7–10 minute walk to the Old Quarter and close to everything you’d want to explore. The cooler weather was perfect; we could comfortably wear shorts, and the kids even enjoyed the pool.

Our 2-bedroom, 2-bath unit on the 10th floor was spacious and practical, with a full kitchen and a washer/dryer combo—super helpful for families. The kids especially loved the ping pong table! There’s also a Quick Mart right inside the hotel, which made it easy to grab breakfast items, snacks, and even last-minute things like cough drops.

We didn’t eat at the hotel since there are so many incredible options just steps away—but that’s part of the charm of staying here.

Overall, a comfortable, convenient, and family-friendly place to stay in Hanoi. Highly recommend!

This hotel was absolutely unreal. From the moment we arrived, we were approached with polite and kind attitudes not the staff, offered a medicinal tea during our wait and patiently assisted in locating am ATM to retrieve cash for a deposit. Every instance of our arrival and departure from the hotel for our day to day activities followed by polite greetings from the front desk staff.

The view was beautiful, and the service apartment came supplied with several household objects including cooking pots, pans, and utensils. It was also equipped with a microwave which was very convenient.

The location which just a 15-20 minute drive from Old Quarter, and still convenient enough for exploring by walking. There were several authentic shops and restaurants nearby which made for easy access to great meals and snacks during daily activities. I would highly recommend a stay with this hotel.

A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city.

Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.

The experience is good.
Check in - smooth and fast
Lifts - I believe there are at least 5 lifts thus no long waits.
Rooms: spacious and clean.
Toilets - water pressure is strong and hot water is good. 
Location - lots of eateries nearby. the lamb skewers opp is really good. easy walk to COCOPark and its safe to walk from COCOPARK to the Hotel even from 2am - 6am after drinks.
Lots of Compliments but one thing that i realize which is also the last night.. saw cockroaches at the kitchen and saw them sneak into the bottom of the knife rack. 

Overall a 8.5/10. The rooms ain't cheap thus the expectations are high.

The room was impeccably clean and tidy, with a smart toilet in the bathroom and a full set of cutlery and kitchenware, making it truly ideal for a small gathering of friends. Its convenient location means you have access to local eateries, as well as fast-food options like McDonald's and Starbucks. Plus, robot delivery ensures your takeaway arrives promptly right at your door. The large refrigerator space made it feel just like home. The only slight downsides were the absence of a dedicated hanging area for clothes, no complimentary drinking water, and the tissues weren't readily available.

Somerset Wanxia is located relatively near to the Shenzhen airport. My first impression was the cleanliness, and pleasant ambience that was created. Reception is in the 21st floor. Friendly and pleasant staff helped to check in quickly as it was already late in the evening. It has all the amenities a solo traveller might need… gym, yoga room etc. It also has a direct access to B1 which lead directly to the Metro. And crossing the road, access to 24 hours Lawson, local fruits stalls and eateries. For travellers who enjoy moments of peace and tranquility, this is the go to place. It’s not a hotel but a services apartment. So one can enjoy the washing machine, microwave etc within the comfort of your room; and also the use of the bath tub. it is located ~40 min from 东门老街，～30min from 华强北 via DiDi. Want to order takeaways even in the wee hours of the morning? Somerset uses a robot to deliver your food / night snacks straight to your room! You don’t even need to step out to collect. As someone who is sensitive to cigarettes smoke, the entire place is very pleasant and there aren’t any cigarettes smell; very suitable for those who doesn’t like the smell of cigarettes. Request for a high level room (up to 20th floor) to enjoy the night view of Shenzhen. The staff have been very helpful and patient - special mention to Kathy and Frank whom had made my stay a delightful one; and also Kelly whom I could see trying to continuously improve the customer experience so that all guests can feel welcome and have a delightful stay at Somerset Wanxia. Definitely my preferred choice of accommodation in Shenzhen. Thank you!

Somerset

Columbus

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