Name: The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection
Address: Tokyo, Jepun
Rating: 9

Japan

Karuizawa

Tsumagoi

Tokyo

Yuzawa

Chiayi City

United States

Honolulu

Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area.
Room: Clean and comfortable. But the bath powder is like toilet detergent scent.
Amenities: there is Family mart operates until 11pm in hotel west.
Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly. 
Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage.
Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.

I chosen Cottage A to stay in. While there is nothing much to complain about the cute cottage, personally it is a bit too small for me.
But nice environment, good and helpful staff and a very convenient shuttle system to bring you around.
You can also call an internal shuttle service that can ferry you from your cottage to the newer West hotel for their buffet breakfast. Otherwise you can eat at the East Hotel for either a Japanese meal set breakfast or a Western style set breakfast. The bread is really good and soft. The outlet shopping mall is accessed by their half hourly shuttle bus and you can do your premium shopping there and eat at their various restaurants or at their food court style food outlets.

Compared to Prince West, The Prince is much quieter and cozier. The room comes with a kitchen and the bathroom is spacious.
Our room was on the first floor which opens directly to the outside, so when it snowed my daughter ran happily outside to make a snowman.
There was a lounge serving drinks and wines, which all guests could enjoy, what I appreciated the most is the library setting with books to read.
Service was phenomenal, the reception and all staff members were helpful.

Provides shuttle services to Karuizawa Station (which is also where the factory outlet is). Super good service, all the staff members are so welcoming, nice and helpful, and they bid the guests goodbye the traditional Japanese way when we leave, such a warm touch. Very good breakfast with a super nice view. Rooms are spacious enough and very comfortable.

One of the best hotels in the world; we love this hotel despite the steep price tag.

The location is fantastic. Though the hotel claims there are four restaurants on site, only one is operating. During my stay there, there is only western dinner buffet on offer.

We have been travelling through asia for two months, and this might have been the best hotel of the entire holiday. The location is spectecular, nezt to a river and between all the volcano plumes, the staff is friendly and are very detailed about how everything works. But the onsens are the best. First of all, they are open 24/7, so you can go there whenever you want. But there are a lot of them, with different temperstures, and its directly next to the river, so the background sound of the flowing river makes it even more relaxing. There is also a seperated onsen in another part of the hotel, which has an inside and outside part. This hotel is a truly amazing hotel.

great views and great lounge! but service outside the checkin is not so good… even as a corner room with lounge access they still treat us normally and give others on the same room private checkin and champagne on arrival. 

the room was beautiful views and a very vintage-modern feel to it. but the reality was chipped woods, ripped curtains and mould on the ceiling with a crowded and messy check in and check out service, its beautiful and i would stay again, but just don’t think it’s worth the price, its a one night only type of hotel.

The Prince

Columbus

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