Name: Tide hotel
Address: Chaozhou, China
Rating: 9.5

China

Guangzhou

Meizhou

Chaozhou

Foshan

Zhaoqing

Shantou

Excellent location! Located just beside the wharf to take the pearl river cruise. Very near to the metro too. Loves the laundry room and the robot delivery service.  Super convenient and the robot is so cute!

Only downside is while this is claimed to be a non smoking hotel/one with non smoking floors, it was clear that people have been smoking. I saw cigarette butts on the bin top and the smell of cigarettes lingers for a long time. To be fair, think it's more of a culture/habit thing as people are smoking everywhere in GZ.

Hotel ini mempunyai kemudahan bertaraf lima bintang, biliknya luas, bersih dan kemas. Lokasi yang baik dan pengangkutan yang selesa. Terdapat banyak pilihan makanan di sekitar dan ia berhampiran dengan Kawasan Pemandangan Baiyun. Ia boleh digunakan untuk perjalanan perniagaan atau percutian, dan ia sangat kos efektif.

Great hotel In a super location ! Thoroughly enjoyed our stay, the pool and fitness & health facilities. 

The location had a unique atmosphere on the historic island of Shamian ( hope I wrote it correctly) where the atmosphere was historic,clean, nice boutiquish type shops and very peaceful. 

We had stayed earlier in another part of commercial downtown and this was much better. Our only critiques were that it was impossible to get a nice dim sum here which is amazing since we are in the heart of Cantonese cuisine.

Bangunan hotel ini sudah lama dan telah diubah suai. Biliknya besar dan mempunyai kemudahan yang sangat baik. Sarapan pagi hotel terletak di tingkat 30 dan sangat lengkap serta mempunyai pemandangan bandar yang indah. Kakitangan sangat baik. Malangnya, saya melihat seekor lipas di lobi hotel, yang sangat menyedihkan!!!

This place is very convenient for traveller even. Staff also very helpful .
Im planning to stay few more days here and will highly recommend to my friends and families around the world who would love to visit China.
Receptionist Li Man is always looking after all the guests. 
She smiles 😀 while working in rush hours too

The hotel is visually stunning—truly a feast for the eyes. The surrounding park is picturesque and adds a lot to the atmosphere. However, the rooms have no windows, which, while marketed as a unique feature, turned out to be a dealbreaker for us. The low ceilings only made the space feel more cramped and uncomfortable. We ended up checking out early because of this.

The location is another drawback. Although the hotel is set in a beautiful park, there’s nothing else nearby. The metro and shops are far away, making it very inconvenient if you’re looking for easy access to the city or basic amenities.

Beautiful to look at, but unfortunately not a comfortable place to stay.

Hotel location is fantastic, however we do not have a good experience when check in . We arrived at the hotel around 6pm . Waited more than 20 min to get an answer on the room to assign to us. When asked the answer were we needed to wait another 20 min . How can a hotel do not hv a room ready by 6pm when check in time supposed to be 2 or 3 pm . I did told the staff that I am travelling with elderly n they needed rest . The request was not attended to until I demanded to speak to the manager .

I had the pleasure of staying at Guangdong Yingbin Hotel again this year, and once again the experience exceeded all expectations. After my excellent stay last year, I decided to return and this time we booked two rooms – one for myself and my husband, and another for my brother from April 16–19 and April 22–May 5.

From the moment we arrived, the hotel maintained the same high standards of professionalism, cleanliness, and hospitality that impressed me the first time. The property is beautiful, elegant, very well-maintained, and truly offers a comfortable 5-star experience. The rooms were spotless, spacious, and quiet, making our long stay extremely relaxing and enjoyable.

A very special thank you again to Kyle, the Assistant Manager, who truly went above and beyond to make sure our stay was amazing from beginning to end. His professionalism, kindness, and willingness to help with anything we needed made a huge difference during our trip. Whether it was assisting with arrangements, answering questions, or simply making sure everything was running smoothly, Kyle consistently made us feel welcomed and cared for. Returning guests are remembered and treated with genuine warmth, which is something we deeply appreciated.

The entire staff was attentive, friendly, and accommodating throughout our stay. As international travelers who do not speak Chinese fluently, having such supportive and communicative staff made our experience much easier and more comfortable.

The location is also excellent, especially for business travelers visiting Guangzhou. The hotel is conveniently located near major wholesale markets and offers easy transportation access. The Canton Fair shuttle service was also extremely convenient and very well organized.

One of the main reasons I chose to stay at Guangdong Yingbin Hotel again this year was because of how exceptional my first experience was, and I can confidently say the hotel delivered the same outstanding level of service once again. It’s rare to find a hotel that maintains such consistency in quality and hospitality.

Thank you again to Kyle and the entire Guangdong Yingbin Hotel team for making our stay so memorable. I highly recommend this hotel to anyone visiting Guangzhou for business or leisure, and I look forward to returning again in the future.

Saw the upgraded floor is more appealing, we stayed at fifth floor carpet were stained, furniture is old. We hardy use any facilities from the hotel but the self service laundry service is excellent. We prefer to stay in town near tourist spots

We reached the Guangdong Hotel (Sun Yat-Sen)  and were greeted with their friendly reception. The check-in was swift and easy. The room is spacious and clean, and we were thrilled to be in the room facing the Sun Yat-San Memorial Hall ( see Picture). Every staff is very helpful, and I must specially mention one of the receptionists, Wang Jin, who went the extra mile to assist us in booking an airport transfer for us. We had difficulty communicating with the transport company and approached her for assistance. We wanted to give her a tip for the inconvenience we caused but she rejected the tip with a genuine smile. Overall, we are delighted and have no regrets about booking the Guangdong Hotel. By the way, opposite the hotel, there is a famous Chinese Cantonese Restaurant, Guangzhou Chinese Restaurant ( see picture); she serves excellent dim Sum and Roast goose.

One of our favourite stays was at White Swan Guest House.
We had the most amazing experience from the staff.

September 2024
We traveled to Meizhou from Shezhen.
Being from Australia with limited communication we struggled to get a DiDi not realising we were in the wrong town wanting a long trip.

We contacted White Swan hoping they could help us get transport. The lovely ladies Alice and Anna made every attempt to get us a DiDi so late at night and they had a friend who was able to get us from the train station.
Once he was at Meizhou train station and couldn’t locate us. Alice suggested we share location on WeChat. it was then that we all realised we were in the wrong town.

We had accidentally got off the train at the station before Meizhou, Xingningcun

Alice & Anna were so kind and offered to help find us accommodation for the night as it was already midnight.
We didn’t really want to because it will interfere with our schedule but there were no more trains.  The ladies understood and 
said they could ask her DiDi driver friend but no guarantee as he had finished work for the night.
She asked if he would be willing to travel the 1.5 hours to Xingning South Railway station at 1am to come get us.
Which would actually have him driving for 3 hours for us.
It was a late night but we are so grateful that they tried so hard to communicate with us and make us feel safe and cared for. He was wonderful and because of his kindness we reached out to him many times during our stay. The staff especially Anna and Alice were amazing. Thank you for making our first visit to China a memorable experience.

The rooms were perfect, clean and comfortable.

September 2025
Because of the 2024 experience, we have chosen to stay at White Swan Guest House. They continue to go above and beyond, and it was great to reconnect with Alice again.

中文如下

We arrived in Songkou planning to explore the town, and since it was already getting late, we also began considering finding a place to stay for the night. The hotel’s location immediately stood out — perfectly situated between the parking lot and the waterfront square, making it incredibly convenient while still feeling connected to the heart of the town. The building itself is beautifully restored and carries deep historical character, as it once served as the old ticket station where the ferry used to dock. You can really feel the thoughtful care that went into transforming this heritage structure into a hotel — the preservation work is evident in every detail, blending history with comfort in a way that feels both respectful and welcoming.

The staff on March 1st were exceptionally warm and attentive — both the gentleman and the lady were incredibly friendly and helpful, and they truly made us feel at home from the moment we arrived. They personally showed us the room and offered to help with our luggage, checked in on our food order, and even came by afterward to clear the plates. Their knowledge of the area was impressive, and they happily shared suggestions on what to see and do nearby. Meanwhile, fireworks were still going off in the distance, adding a festive atmosphere to the evening. The hotel itself continues to impress the more you explore it — a carefully restored historic space filled with thoughtful touches, including a lovely fruit platter in the room. There is also an interesting hall dedicated to Hakka culture that doubles as an event venue, and a stunning bar on the top floor overlooking the water, where we could watch people setting off fireworks across the river. In the morning, the view becomes something truly special — clouds drifting slowly to partially veil the mountains across the river, creating a peaceful, calming atmosphere that makes the whole place feel like a hidden gem.

我们来到嵩口是为了探索这座小镇，由于时间已经有些晚了，也开始考虑在当地找个地方住一晚。这家酒店的位置非常出色，正好位于停车场和临水广场之间，既方便又贴近小镇的核心区域。建筑本身修复得非常漂亮，充满历史韵味——这里曾经是旧时渡船停靠的售票站。可以明显感受到在将这座历史建筑改造成酒店的过程中投入了大量心思与细致的保护工作，每一个细节都展现出对历史的尊重，同时又兼顾了舒适与温馨。

3月1日当天的工作人员格外热情周到——无论是男员工还是女员工都非常友善、乐于助人，让人一到这里就有宾至如归的感觉。他们亲自带我们看房间，主动帮忙拿行李，还关心我们的餐食情况，并在用餐后帮忙收走餐具。他们对周边环境非常了解，也热心推荐值得体验的活动和景点。与此同时，远处仍不断有烟花绽放，为夜晚增添了节庆般的氛围。酒店本身越细看越令人惊喜——这座精心修复的历史空间处处充满用心设计，房间里还准备了精致的水果拼盘。馆内还有一个展示客家文化的特色大厅，同时也可作为活动场地使用，而顶楼则设有一间非常漂亮的酒吧，可以俯瞰水面，还能看到对岸有人在河边燃放烟花。到了清晨，景色更是令人难忘——河对岸的群山被缓缓流动的云雾半遮半掩，环境宁静舒缓，让人感觉这里仿佛是一处隐秘而放松的宝藏之地。

These staff, Wu Weiyong吴伟泳.,
Li Zhonghong李钟鸿,He Biqin何必琴, from the start of our stay to the end had attended to our enquires on car rental,road routes mapping, helping us with takeaway food orders due the one of the day with heavy rain fall and even with the caring service on words of advice to us as best to stay in due to the heavy storm
They are very friendly, professionally.helpulful to our enquires.
Will stay there again if I ever return again.Thank you for making our stay memorable.

This charming hotel offers a truly special experience. Its unique character shines through in every detail. Guests rave about the attentive and friendly service. The location, nestled within the heart of the historic walking street, is unbeatable.  Very cozy rooftop dining area with great view. This hotel is the perfect home base for exploring the wonders of Chaozhou City. Will definitely stay in this hotel again when I'm back in the city.

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