Hotel berhampiran Fenced playground, Cape Town

Spent 4 nights at this hotel and were mostly pleased with the experience. The highlights of our visit were the super friendly staff and the location. The hotel is perfectly located within a 3-minute walk to the heart of the V&A Waterfront, where one has access to most CT attractions and top restaurants without needing transportation. The hotel parking is very practical and secure. The breakfast was excellent and in terms of overall value, there are few hotels that can keep up. This may be different for other room types but the only downside with the family rooms is that they're super tiny, where the closets are as good as nonexistent and there is little space on the floor to open a suitcase. Also, the PVC covered floor in the rooms could benefit from an encounter with a wet cleaning mop every now and then.

I stayed at the aparthotel for the second time and found its location convenient and my stay comfortable. However, the building alarm repeatedly disturbed my sleep during the early hours of the morning, and the pillows were not comfortable, making my stay less pleasant this time. If these issues are fixed, I would definitely come back to stay again.

The hotel is very well placed to visit the Waterfront. Parking is safe and secure. Our room was a bit noisy ie we could hear the other guests. Breakfast buffet was one of the best I have seen in any hotel. The staff were friendly and welcoming. Our car was valet parked for us.

The stay was brilliant.... I can't complain about anything... Friendly staff and great service from the time you walk in till the time you leave..... Thee availability of the staff that's on the premises to assist you is great... Not that it ever came to that point... Where it was needit to contact them late nite... Brilliant service that's definitely my new getaway spot from home.

I had an absolutely terrible experience at this hostel, from check-in to check-out. The rooms are dirty, and messy, power outlets so loose one can't put the plugin in, the shower has barely warm water; the rooftop terrace that they brag about online has just very uncomfortable picnic tables, which make it impossible to hang out there for longer than few hours; the kitchen has cockroaches; staff is rude, slow and irresponsible - never sent me the extra blanket I requested since the room was so cold; if you are a girl staying in the dorm, know that they going to check in drunk man with no luggage at the middle of the night, making you feel insecure; wifi doesn't work properly in the room. Plus, I had an absolutely terrible check in experience, waiting for over 7h for my room. I arrived at the hostel at 6:30 am and was greeted by the night staff, who got my documents, and confirmed my booking but informed check-in was just 3pm but would check if my room could be ready right after check-out time. I asked to leave my luggage in the reception (which is a service that it said to be included) so I could go explore, and the night staff said it wasn't safe, therefore, I was condemned to sit at the reception and wait. At 7am, there was a shift change and 3 new receptionists came. These receptionists saw me sitting at the (very uncomfortable chairs at the) reception but did not communicate with me - they were too busy scrolling on their social media, looking at their phones the whole time. Check-out was at 10am and I saw all guests leaving and waited as, in theory, soon my room would be ready. At 11:30, I finally walked to the receptionist to discover they had no idea who I was - how come someone is sitting at their reception for 5h and they just don't think who could that be is beyond my understanding. The lady informed me she would talk to housekeeping to get my room ready as soon as possible. That took another 2 hours; When I talked to the housekeeping, they had no idea that I was waiting for the room. The staff has no communication at all among themselves. Naturally, a hotel has a minimum guaranteed check-in time (which was 3pm), but every hotel I have been to around the world, when they have a guest that arrives earlier and is waiting at the reception, have the courtesy to try to get the room ready as soon as check-outs are done, putting a priority on that room for housekeeping. In total, I waited for 7 hours after an overnight flight that I was extremely tired and just wasted half of my first day in CT due to the hotel irresponsibility, disorganization and neglect.

This is a very nice (new) hotel close to the downtown and Waterfront area. A twenty minute walk to either location (not an easy walk) - they do have canal water taxi service available to take you to the waterfront. Definitely worth the experience. The breakfast service is delightful but can get crowded at times due to their catering of large tour groups. Rooms are nice, AC unit works very well, showers hot, tv selection extensive, and service awesome. Recommend for those looking for a very nice hotel at a reasonable rate. One downfall to the hotel / location is that is bucks up to the container / shipping area so when vessels come in you will hear a lot of container unloading noise at night. Ask for an ”even” numbered room so you are on the opposite side and you get a view of Table Mountain

Overall a good experience at the hotel. Was greeted promptly by a staff member. Got a good room on the highest floor and the hotel was smelling of Indian spices (what a great way to start off). It was the slow season so two of the three elevators were operating. Did not wait that long. The rooms were small. Would recommend only staying about three nights. Great for people traveling business. Breakfast was good and had good seats. Wasn't crowded and did not need to come at a specific time. Laptop vault worked. The adapters did not. Luckily I got some Euro plugs which actually worked in the bathroom area (no where else). There is a USB port by the bed but those are not that quick. Wifi was good in the room but not that good in the lobby. I slept comfortably and it was quiet. Easy to get Uber. Would stay again (if I am on a short business trip). Tip: Do not exchange money at the lobby UNLESS it is an emergency. Also, know where you go and do not look lost.

This is the best 5 str hotel in Capetown for me. Attentive staff , excellent service and tasty breakfasts are they key components of success

The location is a bit off from the v&a waterfront and city centre. You need to Uber out everytime. Another then this , everything is Awesome from the staff to the room service food to even the room very good.

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.