Hotel Cebu dengan Sarapan

As the regular patron for this hotel due to their close proximity to the port area and mybus that service toward airport and close to SM mall, few changes has been notices, if your 2 person and had a breakfast you need both to go down in person can no longer pack 1 portion for your sleeping companion that lady in the restaurant is very unpolite. Check in process still not very fast and easy limited house cleaner as it take too long before can clean. They request 1000 pesos for deposit. this hotel has been very crowded now, kids running outside the room and screaming. The bed is good firm comfortable and soft pillows, spacious room bidet in the bathroom, the food is not very appeticing but a few selection.

I booked the hotel for its location, relatively big (third party) gym with free access for hotel guests) and being able to work during my stay. Unfortunately the gym only fulfilled its promise to a certain extent. Some machines were broken or overdue for repair, others were in a bad state. Beside that there was no instructor available when needed at both times I went to the gym. The other big complaint is about the slow WiFi speed in the room. I was not able to work properly and had to use the business center which offered a decent internet speed. Beside that I would have wished for better air conditioning which is quite old. Overall my stay was alright incl. the kind and helpful service.

The Lex Hotel is an outstanding but very affordable hotel located in Cebu City in the Philippines. You can perfectly plan to stay one or two nights of your holidays in this place to enjoy all the landmarks and activities around the hotel. It is a typical city hotel, not bad for the price. The staff are friendly and rooms have all the amenities including air conditioning, free wifi, toiletries, towels, hair dryer, toothbrush, shampoo and soap. The hotel has a great outdoor swimming pool at the rooftop with great views to the city. The hotel is surrounded by plenty of restaurants, cafes and bars within 10 min or less walking distance.

Its the blue branding! Really felt the difference! Though hotel is a bit ancient, service and facilities are still very good

Hotel wasn’t horrible but I just think I came at wrong time. Hotel needs a little renovation done to brighten up pool areas. They were a bit run down. While I was staying there I barely had hot water. And when water did work the pressure was low. Besides that, the room was pretty clean and modern. The service staff were good. The door man and door people were friendly. They had a nice gym with almost every machine,a spa, mini ****** and a restaurant in the building. You can get your laundry done for very cheap in tower 2 of the building. Overall it was decent if you are passing through cebu. The location is pretty good because you are next to a lot in city. But it is very busy when you exit hotel.

The location is good. The ground floor is the parking area with a small entrance to the elevators. The actual lobby is on the 2nd floor but the entrance on the street always has at least one guard if you need assistance. The street level not being the lobby also makes space for an on site 7 Eleven, which is convenient. The Christmas tree decoration on the window in the photo highlights 'Metro'- this is the department store entrance to the Ayala mall, obviously walking distance. Even closer, on the ground floor of the tower on the right is a handy Starbucks.

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

Clean and well-presented hotel. I've never experienced a hotel lobby not being on the ground floor (it's on floor 9), but that's no big deal. We stayed in the deluxe twin room. 2 king single beds that can be pushed together if you're a couple. Beds were very comfortable! Bathroom was also very clean. The only issues we had were: WiFi very slow/going in and out of range. Wait times for the elevator were consistently long (3-4mins) Buffet breakfast was delicious! We didn't get the chance to check out the pool as we only stayed overnight.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

THE BEST HOTEL! FRIENDLY STAFFS, REQUESTED EARLY CHECK IN AND PINA CHECK IN KAMI EARLY! DI NAKA BREAKFAST PERO NAPADALHAN KAMI FOOD SA ROOM THE BEST SORRY sa photo walang iba eh