Chambres d'hôtes les Galaines

Mr & MRS Smith HÔTEL Chais Monnet

"I think this is the best hotel in Cognac. The service is friendly and prompt. The car service was also very convenient, so I didn't have to call a taxi."

Domaine des Etangs, Auberge Collection

"This is a magical place even in “Grisatre” of winter. It is very expensive, but with our AmEx platinum perks, we could splurge. Loved hiking for hours in the cold and rain to feel nature and peace. We were upgraded to the Soleil suite. It was enormous and had a view of the inside of the turret. It’s hard to look generosity and complain, but I’m particularly sensitive to light and in the suite’s main living room there is a a neon modern art sculpture that cannot be turned off, and the major light fixture is beautiful/enormous but cannot be dimmed. If you are sensitive to light, you might want to consider that when booking. The breakfast was excellent. We did not dine in the Michelin starred dining room, but our room service meal was perfect and with hot soup. We both were struggling with colds and were pleased that the food was hot when delivered. Special thanks for Charly, Louis, Bernadette and Leticia (sp?). The heating system does make a good bit of noise, and I get that it’s a very old building, but if you’re sensitive to sound (I guess I sound pretty sensitive!), noise canceling earbuds are helpful. The thermal area was very nice and clean. The cattle are beautiful and I was glad to hear they’re allowed to live their lives out on the estate; it made ordering my husband’s meal a little easier to think his beef was not one of the ginger-colored Limousin steers I had just watched hours before."

Ibis Styles Angoulême Centre

Cit'Hotel le Cheval Blanc Cognac Centre

"Worst 3* hotel ever stayed in 10m2 room for double requested Above 1m75 you can no longer use the toilet...shower also not waterproof and tiny Very noisy and noise from the street Positive points: generous welcome and breakfast Move on"

Hotel Heritage

"Checkin person was a bit weird, but the stay was generally absolutely fine."

Sure Hotel by Best Western Angouleme

"The reception very kind, gave us a clear instruction as we checked in at 10pm. For one night all good."

Kyriad Angouleme Nord - Champniers

"Close to the national highway but quiet. The breakfast is ok and the staff very friendly. The hotel is old, the rooms have been renovated but it must have been a while. There was a big spider in my room, not cool. The hotel remains practical but the value for money is not good. "

Le Clos des Lilas

Hôtel Restaurant la Boule d'Or

"Unfortunately, I’ve had to update the review I wrote in 2016. Between then and now we continued to come here practically every year and were impressed with the new management - until this year when the ferocious hotel guard dog attacked us when we arrived at the hotel. It should have been tied up/restrained/muzzled but wasn’t and when we arrived with our small terrier (on a lead) and opened the entrance door of the hotel, a huge snarling Rottweiler/mastiff type cross charged out without warning and attacked our dog (hotel is deemed pet-friendly and we had booked a room with our dog). The dog belongs to the hotel owners and lives on the premises. My teenage son is strong and managed to pull the dog off our dog, which continued to scream in terror for a further ten minutes. All our belongings were strewn across the pavement in the chaos and in the course of restraining the guard dog, my son was bitten by it. I’m writing this because it was a horrendous experience and we were very shaken, but I’m not convinced the hotel owners fully accept the responsibility that comes with owning a dangerous dog. The owner of the hotel and dog told us that it’s normal for dogs to be aggressive and that just the other week there had been a dogfight in the restaurant!! Then when I said I wanted a doctor to look at my son’s bite (which had gone through his sock, pierced the skin and was bleeding), I felt belittled by the owner who said it was a national holiday so surgeries were closed and surely I wouldn’t want to bother a hospital for that. The owner also said he didn’t understand why I hadn’t shut the hotel door when I saw the dog coming (but he later admitted that the dog had run through the hotel from the garden) as that should surely be my instinct. It was most unpleasant to feel I was being blamed for his dog being out of control. There was no time to shut any doors! The dog charged through so fast and my immediate reaction was to try and stop his dog from biting mine (which is a small/medium sized terrier on a lead and had done nothing to provoke the attack). I am in no doubt that had my son not intervened - which was extremely brave because the dog was enormous and ferocious - our own dog would have died. I write this review with sadness, because the hotel is otherwise a good hotel. We have been coming here for around 10 years and the restaurant and its staff are always fantastic. However, whilst the owners excused the incident as an unfortunate incident, had my son not been quick-witted and strong, the outcome could have been much more serious and therefore I can no longer recommend this hotel. The next day I asked if the owners had logged the incident in an incident/injury report book and they hadn’t. I therefore reported the actions of the dog to the police; I declined to make a formal charge as I am not interested in ‘punishing’ or seeking recompense - but I do want to make sure that future guests are aware of what happened and that"

Domaine Casa Sana