Hotel 3 Bintang di Condado

I wouldn’t stay here again. The beds were comfy enough but the hotel is old and in need of some serious work. There are not two pools but one and it’s small, old & dirty. It is def not worth the resort fee they charge and the tiny pool is the only amenity they have. The breakfast is not up to pay with Hilton and def not worth $21 per person. It is barely worth the $6.95 upgrade charge as a diamond member. The hotel front desk staff when we checked in were great but the morning staff at the desk and in the breakfast area were rude and not welcoming at all. The ac in the room never got below 74 degrees which made for a hot hot day and night sleep for us. It’s overall not a great choice for a stay in San Juan.

#好評#對鄰近活動，隔音，鄰近餐廳，房間大小，鄰近店舖，房內採光滿意；酒店的位置很好，位于康达多路上，这里有很多好吃的餐馆，中餐馆就有好几家，离海滩、**也很近。酒店干净、卫生，前台服务热情周到。我们后面几天搬去古城的民宿，住得就没有这个酒店舒服方便。所以下次来圣胡安我还会选择这个酒店。携程

Located in San Juan (Condado), The Wave Hotel at Condado is within a 5-minute drive of Museo de Arte de Puerto Rico and Condado Beach. This hotel is 2 mi (3.3 km) from Puerto Rico Convention Center and 2.2 mi (3.6 km) from Port of San Juan.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.Featured amenities include a business center, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 47 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.

Went to this hotel this morning to enjoy breakfast like had on Sunday morning (Very Good) while charging my phone and waiting in the lobby A Gentlemen Named “Melvin” hotel staff member (refused to give me his last name ) said to me in a very arrogant manner that I could not sit down n the lobby area that’s was completely empty bc I was not a guest at the hotel. Mind you that I’m waiting for a friend to have breakfast. I proceeded to the bar area to order some breakfast bc apparently you can be on the property if your not consuming I ordered breakfast. Feeling completely humiliated and uncomfortable about the Melvin’s additude and approach towards me I ask the bar tender what the gentleman last name. Melvin noticed I pointed to him and proceeded to walk over to me and say we have you in observación if I don’t like what I see I will kick you off the property. I felt completely disgusted/ and humbled by the way Melvin spoke to me that is not how you treat a paying customer. Management needs to do better there are ways to communicate a message or policy without being rude and be littling another human being.

Here’s a brief summary of our family’s stay at Comfort Inn, San Juan for five days in August 2022. The GOOD – Location: It’s a 5-7 minute walk to the beach and the hotel offers complimentary beach towels, sun umbrellas, and lounge chairs for your use. There’s also a Cartier store at the end of the block, so you’re in a decent part of town, and there are quite a few restaurants within walking distance; Rooms: Our room was clean and bright. It looks like it had been renovated in the not-too-distant past. Good water pressure, nice TV, clean linen, small fridge, microwave, and coffee maker; Breakfast: There are some nice options included in the breakfast. Hot items (cheese omelets, bacon, sausage, country potatoes), cereal, make-it-yourself waffles, pastries, fresh fruit (bananas, apples, clementine oranges), yogurt, and a variety of juices; Hotel pool: It’s small but very nice. In addition to the pool, there’s also a hot tub for the adults and a kids’ wading pool. Lots of lounge chairs and towels. Fitness center: It has nice equipment and is in good condition, located by the pool; Housekeeping staff: We interacted with several members of the housekeeping staff and they were all extremely helpful and friendly. High marks in that department! The BAD – Parking: Technically, there is a parking lot at the hotel but it only holds about eight cars, at best. Beyond that, you’ll need to park in a garage down the street for about $20/night. The hotel was in the process of repaving the parking lot while we were there but I don’t think it will result in adding any additional spaces; Flooding: The street on two sides of the hotel flooded to a depth of about 8 inches twice during the five days we were there. Not sure what causes it, but it’s apparently an ongoing issue. If you want to get past the flooding, you have to get creative on how to access the front door. Not impossible, but also not ideal. The DEHUMIDIFIER – The first night we were there, we woke up in the morning to find that the floor in our room was WET. Not damp, but WET. As in, a “Maybe we should go look for a mop” kind of wet. It was at that point that we noticed a dehumidifier under the desk in the room. The digital readout read, “Current humidity: 85%”. I don’t doubt it. Once I turned the dehumidifier on, we left it on for the remainder of our stay. It did help IMMENSELY but we had to empty the bucket in the dehumidifier down the shower drain about twice a day, so it was an ongoing process. We also noticed a dehumidifier in the hallway so humidity is apparently an issue there as well. SUMMARY – Overall, we were happy with our stay. The amenities are nice and the price isn’t bad, considering the prices of other hotels in the same vicinity. Parking isn’t ideal and neither is the flooding. And as long as you don’t mind keeping up with the dehumidifier, the room is pleasant to stay in. There aren’t a lot of bells and whistles, but there’s not a lot that seems lacking either.

With a stay at Condado by Otium in San Juan (Condado), you'll be a 4-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Pan American Pier. This apartment is 0.8 mi (1.3 km) from Condado Beach and 2.5 mi (4 km) from Puerto Rico Convention Center.Make use of convenient amenities, which include complimentary wireless internet access and an arcade/game room.Make yourself at home in one of the 16 air-conditioned rooms featuring kitchenettes with microwaves and espresso makers. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Rooms were ok… nothing out of the extraordinary but it had a weird smell to it. The location is nice, it’s near condado area almost everything walking distance. AWFUL service. Since we came in we had problems to check-in and confirmed our reservation had the late check-out at 1pm since it was included. We had Late Check-out included and when we were about to check out, we told the lady at the front desk that our check out was at 1pm. She looked at us and said no it’s at 12pm but with a bad attitude. Then I told her that our stay had included the late check out. She then said with the same very bad attitude, “well if you said that at first”. Then my partner said well there’s a problem with organization because we said that at check in and she confirmed it. She then responded with even more attitude… “No the problem is communication” Honestly for being a “Hotel” it had a horrible customer service. Not recommended at all if you want a pleasant vacation.

With a stay at Bposhtels San Juan in San Juan (Condado), you'll be a 5-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Pan American Pier. This hotel is 0.9 mi (1.4 km) from Condado Beach and 2.5 mi (4 km) from Puerto Rico Convention Center.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 2 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.

With a stay at Placid Suites in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Casino del Mar at La Concha Resort. This apartment is 2.7 mi (4.4 km) from Puerto Rico Convention Center and 3.4 mi (5.5 km) from Port of San Juan.

Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!