Hotel berhampiran CALLE CABRA KANCHA, Cuzco

We were glad to notice that one of the front desk clerk was communicating with us in French, we thought our experience would be memorable… unfortunately, it was the best experience. We were sent to the 4th floor, without any elevator. It was a problem for us, but, I wouldn’t like to see my parents having to climb 4 floor affected by high elevation. Once at our door, the employee that was taking us through the labyrinth of stairs ask us for the key… what? What Key? No one has the key… we let the employee run back down to get the key. The room… small, smelly (the water smells and leave a unpleasant odour). But, everything is clean. Shower has great pressure and water temperature. We stayed for 3 nights, as soon we checked-in, we ask for a late check-out, and our first desk clerk said she will see to accommodate us. The hotel checkout is at 9:00 am and our plane was leaving at 5:00 pm, I requested to checkout at noon. We haven’t herded any news, so we ask again on our last night to a different desk clerk, and she was not flexible for the noon checkout. So I ask for 10:00 am. And again, she wasn’t flexible. So I ask for 30 min extra and we agree on the 9:30 am checkout. That next morning, we were relaxing in the room before our departure, it was 9:15 and we received a call from the front desk that was requesting us to leave the room for the checkout. This experience with the time of our checkout disappointed us. Other then that, the overall staff are very attentive and caring. The facility is a unique old structure that have preserved the charismatic, but, don’t suite to everyone. Wifi is slow. sound proof is good. Beds confort are…ok. Not bad, and not the best… but that’s a personal opinion. Breakfast are good… but coffee are cold and eating room is cold in the morning. It’s near everything! Very well located! We paid USD $100/night (as a couple, room for 2), I believe with all the staff available, it’s justified the price, but I wouldn’t pay this price again for the facility.

El hotel está muy bien ubicado y es bonito. Ya que, para la mayoría de excursiones en Cuzco es necesario levant**** pronto, quizás el desayuno frío que se proporciona podría ser algo mejor.

For the price this is a good hotel. The bed was comfortable and front desk staff friendly and helpful, responding promptly to requests. However there were a number of issues which prevent a 5 star review. The shower temperature was a nightmare - it was impossible to get a consistent temp - one minute fine then freezing then scalding. Service at breakfast was very average. At busy times they had insufficient staff so we ended up having to locate and help ourselves to coffee and tea. You could order eggs and omelettes but this was not offered immediately and my husband had to chase his order on at least 2 occasions. The hotel location is very central and handy but the street it is on is noisy and polluted and on the Saturday night sleep without earplugs would have been impossible due to the loud music locally.

В очень хорошем месте, багаж можно оставить бесплптно на хранение, завтрак конечно не богат, но мы оставались на ночь, покушали яичницу, бутики, бананы, кофе. фен на ресепшене. на фото выглядит лучше чем в живую, но для этой цены на самом деле нормально. НО оооочень холодно!!!!!! ( но это везде так, как я понимаю) и чттбы принять душ надо спускать воду 5-6 мин)

I stayed here with a friend for a couple of nights at the beginning of June and can’t recommend enough. The staff are super friendly and helpful. Clean and modern we really enjoyed the room and the facilities of the hotel. Thank you so much. Can’t wait to return

It was a great experience staying here, the host is very helpful and friendly, and the room was exactly as described in their website. The place is charming and located at walking distance from the city center. / Fue una excelente experiencia alojarme en este lugar, el anfitrión es muy amable y esta siempre dispuesto a ayudar. La habitación era exactamente como se describe en su sitio web, el lugar en sí es agradable y esta muy cerca del centro de la ciudad.

馬丘比丘回來落腳點，check-in 大堂裏的cookie味道一絕，還有coca 茶，很贊了，房間也跟OK！

The gentleman working the desk got us checked in quickly on the night we arrived. He answered all of our questions and was very pleasant. The following morning, we had a wonderful breakfast and the lady doing the cooking was very accommodating and helpful. The room was nice and clean, so no complaints. The property was very nice as well. The morning that we checked out, the same gentleman called us a taxi and made sure the driver didn't make us pay more than was necessary. I'd definitely recommend this property.