Penginapan Indigo di Dali

I was quite disappointed with the service upon check-in. The staff who assisted me was not attentive and seem to be uninterested with me as a guest. She did not mention anything about my entitled drink vouchers as a guest, only for me to find out from the cafe barista. We also seek her assistance on my 2 children breakfast for my stay and she show no interest in telling me about the rates etc only told me to check directly with the breakfast staff the next day. Disgusting service front line staff. Please investigate and remove her from your frontline or your hotel brand image will be total tarnish by a single black sheep.