Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.5

United Kingdom

London

Amerika Syarikat

New York

China

Shanghai

Suzhou

Zhuhai

Xiamen

Brand new hotel in a convenient location - access to Shepherd's Bush tube station which connects easily to the city, and to the major train stations.  Hotel is walking distance (3 mins) to the Westfield London shopping mall with a large selection of stores, supermarkets, and lots of food choices.  The rooms are well adorned, well equipped, very clean, and I particularly enjoyed the comfortable bedding for a good night's sleep.  Hotel staff are helpful and very friendly.  I would stay here again on my next trip to London.  The spa and pool were still being renovated at the time of my visit.

逃難來了，訂的另一間酒店沒有空調，37度的温度衹能重新搜尋有空調的酒店。交通還可以，走路十分鐘有多個地鐵站，就可以直接乘坐伊麗莎白線去希思羅。另外，公交可以到攝政街，海德公園，周邊有大的瑪莎超市，還有越南菜，日本拉麪等亞洲食物，走路可以到shortdich 街區，逛街超方便，很多時尚品牌，最後一天我忘記了護照在safety box, 酒店經理幫我找回來了，因為後來入住的客人不配合，經理忙了一個小時才解決問題，很感謝，我也最終趕上了飛機。

Great location, just minutes walk to SoHo and the London tube lines, room was decent size as well. 
Only minor painpoint was that they ran out of bottled water one of the days during my stay, not sure how that happens in a hotel…

A charming hotel nestled the the throngs of a busy area and conveniently located near Paddington station. 
The double room I booked had all the amenities needed, shampoos, coffee maker and kettle, but it was absolutely tiny. 
With the double bed in the middle, there was no space even to open two suitcases on the floor, without tripping over them since they were the same width as the area remaining from the bed to the wall. 
I would recommend the hotel but check the size of the rooms, especially if there are two of you staying.

Great location, the staff are friendly. We love the location as it is easy access to underground and the breakfast is excellent.

Dichtbij verschillende metrolijnen, bezienswaardigheden zoals de tower brigde, tower hill. Op redelijk loopafstand van Liverpool train station.

I enjoyed my stay here. The staff were really nice, especially Chrischel and Madison. The room was spacious enough for me.

I like how right the room was in the daytime. In the night, it was a bit dark, they could add some more lights. ￼Most days the room was really cleaned well but there were two days I found the same dirty pillow in my room. After I complained about it one night someone came in, cleaned my room right away. 

The location is a few minutes walk to Main Street. Usually it would be convenient, but there was some construction or something going on so we always had to take a shuttle to the train.

Their luggage storage service is really good.

My wife, our 5-year-old son, and I recently spent 3 memorable nights at Hotel Indigo New York Downtown Wall Street during our family trip to New York City, and it proved to be the perfect home base for exploring the city’s iconic Financial District and beyond. Nestled at the corner of Wall and Water Streets, the hotel’s location is unbeatable—just steps from the New York Stock Exchange, a 5-minute walk to the Wall Street subway station, and within easy reach of attractions like the 9/11 Memorial, South Street Seaport, and Brooklyn Bridge, which were all engaging for our curious little one.
We booked a standard room with two queen beds, which was surprisingly spacious and comfortable for our small family of three. The room was impeccably clean, featuring modern decor that blends classic charm with contemporary style, hardwood floors, and large noise-canceling windows that kept the busy city sounds at bay—a lifesaver for our son, who needs a quiet space to rest after long days of sightseeing. The plush bedding ensured we all slept soundly, and the room was well-equipped with plenty of USB charging ports and free Wi-Fi, which kept our son entertained with his tablet during downtime. We also appreciated the daily housekeeping and complimentary bottled water, small touches that made our stay more convenient.
What impressed us most was how family-friendly the hotel was, even in the heart of the bustling Financial District. The staff was incredibly warm, patient, and attentive—they greeted our son by name after the first day and went out of their way to make him feel welcome. The lobby had a cozy lounge area with free Wi-Fi, where we could relax with our son before heading out, and there were convenient coffee stations for a quick pick-me-up in the morning. The hotel is also pet-friendly, though we didn’t bring our furry friend, it was nice to see the welcoming vibe extended to all families.
The hotel’s amenities were perfectly suited for our family trip. The 24-hour fitness center allowed my wife and I to squeeze in a quick workout while our son napped, and the concierge was extremely helpful—recommending family-friendly restaurants nearby and helping us plan our itinerary to avoid crowds at popular attractions like the One World Observatory, where we even got a 25% discount card through the hotel. We also loved exploring the surrounding neighborhood on foot, with cobblestone streets, historic buildings, and the charming Tin Building just a short walk away.
Overall, our stay at Hotel Indigo New York Downtown Wall Street was fantastic. The hotel’s prime location, comfortable and quiet rooms, thoughtful amenities, and warm, family-focused service made our New York City trip unforgettable. It’s the perfect choice for families traveling with young children who want to be in the heart of the action while still having a peaceful place to retreat. We highly recommend it and would definitely return on our next family trip to NYC.

Was definitely expecting more from this IHG hotel. Got a room upgrade and even then the room was very beat and worn down. Service staff were nice, does have a very popular night club / bar which is nice or bad depending on your plans.

Room was small, did not provide water bottles had to go down to the concierge to refill or buy from whole foods-7-11. Our Tv broke down half way but luckily the hotel managed to fix it within a few hours. 

To boil hot water had to go down to the concierge to do so. No amenities were provided. It is just a place to sleep.

For the price was not worth it. I accidentally booked 8 nights which the hotel refused to cancel without giving a reason why. Bear in mind after booking I immediately contacted the hotel to mention this typo but they refused to correct it. Luckily trip.com managed to come through to reimburse me a little for the losses.

Overall will not stay again. There are better hotels for the same prices. Only selling point was location was good.

Beautiful on the outside, magnificent on the inside ♥️ Spacious rooms and fully functional shower. Perfect location for the subway and a diner around the corner. Highly Recommend ⭐⭐⭐⭐⭐

Absolutely gorgeous room, I want to replicate it in my home. The furnishings were so on point and the area was so well used it made one feel more than happy to just relax there for a whole day! Except that you are so close to markets and shops and the Bund. Cannot recommend enough as a home away from home while hitting the big city. Oh and what a view!

Our experience at Indigo was absolutely wonderful! From the moment we arrived, the service was exceptional — the staff greeted us warmly, assisted with our luggage, and were incredibly friendly and helpful throughout our stay. They went above and beyond to ensure we felt comfortable, offering great local recommendations and accommodating all our requests promptly. A shout out to George , for his attention and caring attitude.
The location is perfect — situated in a central area that makes it easy to walk to nearby restaurants, shops, and attractions. We loved being within walking distance of most places which made our trip so much more convenient.
The facilities were better than expected! Our room was clean, modern, and spacious with well-equipped amenities. The hotel itself is well-maintained, with a comfortable dining area, , and family-oriented services that made our stay enjoyable. The beds were very comfortable, and housekeeping kept everything spotless daily.

I have never written a review before but we had such an amazing stay at Hotel indigo i had to review it. The hotel itself was absolutely stunning, everything was so clean and luxurious. The location is perfect, right infront of dishui lake, you are able to watch the fireworks from the hotel balcony. The breakfast was delicious and had a diverse selection to choose from. Our first room was beautiful and had stunning views of the city but we we kindly upgraded to a lake veiw room which was even more beautiful. We were also offered complimentary breakfast. The staff at the hotel were helpful and super friendly even helping up to rent bikes throughout the day and night. I would like to specifically thank Claire one of the on duty managers who was so kind and very helpful with renting bikes, Angus who also rented us bikes and was so helpful with anything we needed and was always available for us to contact, his english was very good, this made communication very easy. And Carter who really went out of his way to help and make us feel welcomed.
Overall we thoroughly enjoyed our stay and I would definitely stay here again. I highly recommend this hotel to anyone looking to stay in the area.

Indigo

Columbus

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