Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.6

United Kingdom

London

Amerika Syarikat

New York

China

Shanghai

Suzhou

Zhuhai

Xiamen

Brand new hotel in a convenient location - access to Shepherd's Bush tube station which connects easily to the city, and to the major train stations.  Hotel is walking distance (3 mins) to the Westfield London shopping mall with a large selection of stores, supermarkets, and lots of food choices.  The rooms are well adorned, well equipped, very clean, and I particularly enjoyed the comfortable bedding for a good night's sleep.  Hotel staff are helpful and very friendly.  I would stay here again on my next trip to London.  The spa and pool were still being renovated at the time of my visit.

The hotel staff are friendly and helpful. The room is spacious and very clean. The location is convenient. I would consider booking again.

Great location, just minutes walk to SoHo and the London tube lines, room was decent size as well. 
Only minor painpoint was that they ran out of bottled water one of the days during my stay, not sure how that happens in a hotel…

A charming hotel nestled the the throngs of a busy area and conveniently located near Paddington station. 
The double room I booked had all the amenities needed, shampoos, coffee maker and kettle, but it was absolutely tiny. 
With the double bed in the middle, there was no space even to open two suitcases on the floor, without tripping over them since they were the same width as the area remaining from the bed to the wall. 
I would recommend the hotel but check the size of the rooms, especially if there are two of you staying.

訂的標準房，結果給我地下一層。後來發現好多評論是給的地下一，也不知道是歧視還是咋滴。反正地下一不舒服，雖然有窗但新鮮空氣窩在天井基本進不來，天井裡麪也是有幾個垃圾，看着就噁心。地下一層樓道也是有味道感覺散不出去，悶。沒去樓上，不知道樓上有沒有味道。每天早晨出門就一股子味道，影響去玩耍的心情。哦 我確實也見到一個外國客人在地下一，但這價格也不便宜，2000+一晚給我地下一我就是不開心！
早餐是現點現做，還可以吧，但肉腸很難吃。自助也沒有蔬菜，沒有新鮮蔬菜吃！
服務員很熱情，也願意聊兩句。整體服務態度還是挺好的。
地理位置還可以，地鐵站很近，去温布爾登方便。
他家洗浴用品很舒服，味道喜歡，indigo的全球標配。

先説酒店前台真是超級Nice， 每一個人都很熱情友愛， 感受到滿滿的愛意。房間很大很乾凈，宮廷風的床，大愛。每天礦泉水隨便喝，還有小零食也免費吃，這是在其他酒店都要收費的呀…位置更是棒極了， 去塔橋走路3/5分鐘，雙地鐵，離利物浦街車站走路也就8/9分鐘….利物浦街車站去各大機場都方便…總之非常非常棒的體驗，下次來倫敦必選酒店

I enjoyed my stay here. The staff were really nice, especially Chrischel and Madison. The room was spacious enough for me.

I like how right the room was in the daytime. In the night, it was a bit dark, they could add some more lights. ￼Most days the room was really cleaned well but there were two days I found the same dirty pillow in my room. After I complained about it one night someone came in, cleaned my room right away. 

The location is a few minutes walk to Main Street. Usually it would be convenient, but there was some construction or something going on so we always had to take a shuttle to the train.

Their luggage storage service is really good.

Good location, staff were excellent.  Nothing was too much.  On checking in there was an error, only showed we had one room, but when showing confirmation was rectified straight away.  Close to subway to get around the city.  Rooms are small but what you need because you are out and about.  However, rooms are modern and quiet.  Wardrobe door was broken but didn’t spoil our stay. 
Paid $125 per room deposit, only down fall was on checking out had another charge on my card, for both rooms and unsure what this is for.  Didn’t receive any confirmation or reassurance I will get my deposits back.  But overall couldn’t fault the hotel.  Roof top bar, probably needs some work, tiles were lose and staff weren’t ready when we went up, so didn’t stop for a drink just went straight back down.

Room was small, did not provide water bottles had to go down to the concierge to refill or buy from whole foods-7-11. Our Tv broke down half way but luckily the hotel managed to fix it within a few hours. 

To boil hot water had to go down to the concierge to do so. No amenities were provided. It is just a place to sleep.

For the price was not worth it. I accidentally booked 8 nights which the hotel refused to cancel without giving a reason why. Bear in mind after booking I immediately contacted the hotel to mention this typo but they refused to correct it. Luckily trip.com managed to come through to reimburse me a little for the losses.

Overall will not stay again. There are better hotels for the same prices. Only selling point was location was good.

Was definitely expecting more from this IHG hotel. Got a room upgrade and even then the room was very beat and worn down. Service staff were nice, does have a very popular night club / bar which is nice or bad depending on your plans.

Beautiful on the outside, magnificent on the inside ♥️ Spacious rooms and fully functional shower. Perfect location for the subway and a diner around the corner. Highly Recommend ⭐⭐⭐⭐⭐

Indigo pride itself as a premium hotel but in comparison to the other hotels not on the Bund and way cheaper it pales in terms of service and amenities. My room on 17 floor was hot at 24 degs which the front desk say its the agreed upon temp for June 🤦🏻♀️. They then said they will send a stand fan to us as though this is a normal recurrent complaint. I booked a room that came with a set dinner meal and the picture showed a steak and basically a western meal but what we got was wantons, river clam sour vege, fish and chicken. When I asked for the menu, the manager said they didnt have one. When i arrived i had to carry my own luggages upon into the hotel and after checking in. No concierge in sight. I would no be returning nor recommending Indigo, i had a more pleasant stay at The Puyan on the Bund a few days before

I had an incredibly pleasant and memorable experience during my stay at Hotel Indigo Shanghai Jing’an. The hotel boasts elegant artistic design, cozy environment and great location in central Jing’an, bringing a distinctive Shanghai-style aesthetic atmosphere. The guest room is tidy, comfortable and well-equipped with complete facilities. The overall hygiene condition is excellent, quiet and suitable for relaxation.

I would like to specially appreciate two lovely staff members, Fanny and Lucky. They provided warm, patient and thoughtful service throughout my stay. Both of them are professional, friendly and attentive to every small need of guests. Their sincere hospitality made my trip much more comfortable and heartwarming.

From check-in to daily service, every detail shows high-quality hotel management. With convenient transportation, nice environment and top-notch service, this hotel is totally worth recommending. I will definitely choose to stay here again next time I visit Shanghai.

I have never written a review before but we had such an amazing stay at Hotel indigo i had to review it. The hotel itself was absolutely stunning, everything was so clean and luxurious. The location is perfect, right infront of dishui lake, you are able to watch the fireworks from the hotel balcony. The breakfast was delicious and had a diverse selection to choose from. Our first room was beautiful and had stunning views of the city but we we kindly upgraded to a lake veiw room which was even more beautiful. We were also offered complimentary breakfast. The staff at the hotel were helpful and super friendly even helping up to rent bikes throughout the day and night. I would like to specifically thank Claire one of the on duty managers who was so kind and very helpful with renting bikes, Angus who also rented us bikes and was so helpful with anything we needed and was always available for us to contact, his english was very good, this made communication very easy. And Carter who really went out of his way to help and make us feel welcomed.
Overall we thoroughly enjoyed our stay and I would definitely stay here again. I highly recommend this hotel to anyone looking to stay in the area.

Indigo

Columbus

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