Hotel 3 Bintang di Erie

I don't understand why this hotel has negative reviews! My family and i always stay at the avalon and have always adored this property. It might be an older building however my family had a clean room, great customer service from house keeping and the front desk and you can tell this staff really goes the extra miles for the guests. WE WILL BE BACK!

With a stay at Hilton Garden Inn Erie in Erie, you'll be connected to the convention center, just steps from Ambassador Banquet & Conference Center and a 3-minute drive from Millcreek Mall. This hotel is 3.5 mi (5.6 km) from Presque Isle Downs and Casino.Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, shopping on site, and wedding services.Enjoy a satisfying meal at Safari Grille serving guests of Hilton Garden Inn Erie. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators and MP3 docking stations. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

This was my second time staying at this property. I figured I would stick with something familiar. The hotel is in a good location with easy access on and off the interstate. There are several places to eat and shop within walking distance. The person working the front desk was friendly and helpful, making check-in a snap. The room I was initially assigned was not up to standards. The bathroom and sink area were cleaned in a half-hazard manner. The staff member working the front desk apologized and assigned a new room. The second room was spacious, clean, up-to-date, and quiet. Common areas were clean and also up-to-date. This is not a top-tier Marriott property but it is nice and my stay was enjoyable. I will stay here a third time if I find myself needing an Erie hotel.

The difference a day made! I have only positive things to say about my experience at this hotel. Check-in was welcoming and informative. Without prompting, I received a detailed orientation to the site and its amenities, and was encouraged to use them. The commitment to providing outstanding customer service at the Courtyard by Marriott Erie Ambassador Conference Center extends beyond the front desk. Literally every employee I encountered was helpful, gracious, or attentive. For example, one employee gave me recommended two local grocery stores. This morning's breakfast was bountiful and tasty. By contrast, yesterday's breakfast at the Home2 Suites Erie was basic and blah -- breakfast bowls heated by a lamp, plain bagels, and cereal with milk. No yogurt. Mainly for work, I spend approximately 60 nights per year at hotels. I recognize that hospitality is largely performative. Even if hotel employees are in a bad mood, they tend to meet the expectation to smile and provide useful information. My stay at the Courtyard by Marriott Erie Ambassador Conference Center was flawless. This was a sharp contrast to my previous night's stay at the Home2 Suites in Erie. Unlike at the Courtyard by Marriott Erie Ambassador Conference Center, where my stay was very pleasant, there were zero smiles at the Home2 Suites in Erie. At the Home2 Suites, I was not greeted by name, even after I introduced myself to three employees -- front desk; front desk manager; manager on duty. When I tried to ask questions about the location of the elevators and when breakfast was offered, the front desk manager stopped emptying the trash to butt in the conversation and threaten to cancel my reservation. I obtained that information from the manager on duty, but only after she looked it up. My room at the Courtyard by Marriott Erie Ambassador Conference Center was clean and comfortable. All the expected amenities were present. Nothing was untidy. By contrast, my room at the Home2 Suites by Erie was clean-ish. There was no lotion in the bathroom. There was no hair conditioner in the bathroom. In the shower, I noticed a VERY dirt place where one might place a bar of soap. While showering, I discovered that there was NO shower gel in the wall-hung dispenser. When I removed its cover, I confirmed the dispense was bone dry. Yet another letdown by the Home2 Suites by Erie. I mean, essentially an employee has to *never* check the dispenser for it to be empty. I had high hopes that my next stay at the Home2 Suites, for which I had pre-paid would be more pleasant. I confirmed my reservation with Hilton Honors on 5-31-23 and 6-1-23. I used the Hilton app to select my room and check-in on 6-1-23. As I approached the front desk at 3 p.m. to get my card keys, I saw the side profile of the front desk manager from the day before. She dashed into the office, closed the door, and canceled my reservation at 3:02 p.m. In my experience, that is an all-time low in customer service by a hotel employ

When we arrived there was a towel still on the bathroom door, you could tell that the towels in the other bathroom hadn't been replaced, one of the toilets had pee stains on it, and the fridge door was dirty (see pics attached). There's simply no way that anyone took time to clean the room! Thankfully, I always travel with sanitizing wipes to wipe everything down before use but the room should still have been cleaned. The hotel itself is in a great location for shopping, groceries, and dining. The suite was spacious for the three of us and had a kitchen with a full size fridge, microwave, and dishwasher. Unfortunately there was no cutlery, plates or cups in the suite, so we had to take extras from the breakfast area and use that during our stay. ​Breakfast ​menu options such as: sausage links, bagels, juice, waffles, yogurt, coffee and tea, etc. ​were available each morning. Although the staff was friendly and accommodating, I was disappointed that the Homewood Suites brand that I've grown to really enjoy didn't meet the standard this time around.​

With a stay at Victoria Inn in Erie, you'll be within a 15-minute walk of Lake Erie and Bayfront Convention Center. This bed & breakfast is 8.5 mi (13.7 km) from Splash Lagoon and 4.9 mi (7.9 km) from Millcreek Mall.A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:30 AM.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and refrigerator in a common area. Free self parking is available onsite.Make yourself at home in one of the 7 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks, and housekeeping is provided daily.

We were pleasantly surprised by the size of our king room suite. The full sized refrigerator was a huge plus. It did need some attention given to the carpet in the living room area as there are (what looked like) tomato sauce stains and a juice stain. It also needed vacuumed better. The mattress was softer than we are normally used to, but wasn't bad. I think it's the first hotel room I've ever walked into and the a/c was actually on and the room was nice and cool. The breakfast was a normal hotel breakfast, w/o orange juice. Nothing special. My husband said ”they use real eggs and not carton or powdered.” Being a holiday weekend, they were having trouble keeping up with the supply/demand for breakfast. It is noisy at night until about midnight with cars and motorcycles flying up/down the street. Music across the street is also pretty loud. I cannot say enough about the front desk staff. Matt was extremely nice when we checked in, and he also came up to the room because we couldn't figure out the bedroom TV. It's only about a 3-4 minute drive to Presque Isle State Park. All in all I would consider staying here again.

Need better breakfast selections and have someone there running front desk. It's hard to find someone when you have an issue because Noone is at front desk, sign states had to go upstairs but he was out front smoking. Very unorganized hotel but some has nice amenities.

With a stay at this apartment in Erie, you'll be within a 10-minute drive of Bayfront Convention Center and Lake Erie. This apartment is 5.1 mi (8.3 km) from Splash Lagoon and 3.4 mi (5.5 km) from Millcreek Mall.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with an oven and a stovetop. There's a private patio. Conveniences include a microwave and a ceiling fan, and you can also request a crib/infant bed (complimentary).

Very uncourtious when it came to booking they moved my reservation without my consent