Hotel berhampiran Cappella Palatina, Florence

Few minutes walk from the station past McDonald’s (exit the station from the left). Hotel is set back so can easily be missed. We had a room for three, one double bed and a low camp bed. Rooms made up everyday and towels changed frequently. Wardrobe with plenty of hangers, safe, complimentary water in fridge. I asked if we could have a kettle and this was no problem. Bathroom quite big, shower cubicle with toiletries. Lovely white, big bath towels. Great location for lots of great restaurants and only minutes away from attractions. Rooms are quite warm but there is air con. Breakfast consists of yogurts, fresh fruit, breads, croissants, scrambled eggs and great coffee. Hotel staff are so helpful, even printed out our tickets for one of our trips. Would stay there again, next time exit the train station from the left!

Room is not crammed as it has two partitioned sections within the room. Two bunk beds as you enter and the other walk in section has 1 bunk bed and a single bed 👍👍👍 The ensuite separate toilet and bathroom is a really good provision too 👍👍👍 Kitchen is basic but has 2 microwave and 2 fridge where you can store some foods. There’s also a restaurant that provides meals with menu variety

فندق رائع ونظيف وراقي ومميز في افضل موقع في مدينة فلورنسا مع اطلالة جميلة على نهر ارنو . . جميع العاملين في مركز الاستقبال على قدر كبير جدا من المهنية واللطف وسرعة التجاوب فمجرد أن سالت عن امكانية رفع مستو الغرفة فاجأوني بسرعة التجاوب ورفعو مستوى الغرفة فوقع المتوقع بمراحل الى جناح فخم جدا وفسيح . . كما ان جميع العاملين الاخرين في الفندق متجاوبين لدرجة ان جميع طلباتك مجابة وبسرعة . . بالاضافة أن الفندق قريب لكل المعالم الرئيسية في المدينة من النهر إلى مركز التسوق والمطاعم و المقاهي الراقية والمتاحف . . بكل تاكيد انصح في هذا الفندق وبشدة وسيكون خياري الاول في زيارتي القادمة .

A 3* hotel that exceeded my expectations. Well placed next to the SMN railway station, and literally next to the SMN bus station for Siena and other Tuscan town. The hotel is also not that far from the Florence historic centre. There is also a supermarket very close by. I stayed in a single room, no 315, for 2 nights. Although a single it was not very small, as so often in Italy. The bed was also not too narrow for a large person like me, and was comfortable. Bathroom was large, with a bathtub. Towels were soft and fluffy, of good quality. Cleanliness was very good, and maintained so throughout my stay. The wardrobe was large enough, and the safe & minibar were useful. Overall, the hotel is not a new one, with rather old furniture that shows its age, but I like old-fashioned hotels so it was fine for me. Breakfast was very good, and the service at breakfast was excellent, which is so rare nowadays, even in high star hotels, kudos to the tall Italian guy running the breakfast room from the bar. Also of great help was the young lady from the reception, always helping efficiently, kindly, with a smile. Walls are paper-thin, you can hear everything from the adjoining rooms. It was not warm enough in my room, the AC showed it was working towards 22 degrees, but in fact in was not, and temperature stayed at 19 degrees, which was uncomfortable for me. TV was very small.

I loved this quirky old hotel. It is old fashioned in the best possible sense; very well situated close to the train station, the Duomo and the centre of Florence - so a perfect location for shopping and sightseeing. The rooms could do with some refurbishment but are air conditioned, kept very clean, and everything works. Doubles are generous in size, single rooms are small. Breakfast is continental with cheese, ham, muesli, croissants, cake, coffee, tea, hot chocolate and detox water. Most importantly, the staff here were unfailingly courteous and helpful. They really could not do enough for us, from letting me borrow an adapter, to recommending excursions, booking taxis, and accommodating a late check out. There are trendier, more modern hotels in the area, but that is reflected in the price - you get what you pay for.

First off the good this hotel is extremely unique. I love the way it’s set up. For a dirty/romantic getaway, this place could be absolutely phenomenal, the twinkle lights in the room in the mirrors on the Wall Trust me this place could be fun! We arrived in March we stayed for two nights Unfortunately in March there is no AC in the hotel. The heater was stuck on in the bathroom and at night the temperature got to 33° We open the window for the brisk, nightmare and in came thousands of mosquitoes… definitely not the hotels fault but a screen over the window would’ve elevated our experience a great deal. Unfortunately my son is covered in mosquito bites from head to toe and I had a less severe reaction, but I also slept with a sheet over my head The hotel gracefully Sprayed our rooms the next day to get rid of the mosquitoes which worked But unfortunately on the last of us day, we slept with the windows open, and it was unbearably hot. The bar downstairs was well stocked and very expensive and the local economy you can buy a bottle of Jameson for €20 in unfortunately one double cost exactly the same. I would’ve happily drank whiskey there all night long and have a great time but it was just a little too expensive if you stay there bring your own alcohol you’ll need it for the temperatures in the room. To be honest, the staff was extremely friendly and helpful to Black walls of the hallways were unique. Very nice hotel, but like I said some screens on the rooms and some creative pricing at the bar would’ve made this a five star steak

Great hotel that is very well located, its within walking distance of all the most famous places in Florence. The staff is very friendly and helpful, and the lobby of the hotel is beautiful. We found the room and the bed in particular very comfortable. The food served in the breakfast is very good. Our only suggestion is to improve the wifi service, the internet was very slow and sometimes it disconnected. Everything else was perfect, we definitely recommend it.

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

I’ve never written a review before but felt I had to this time. I’ve just returned from holiday staying in this hotel. I booked the holiday in a rush and didn’t check reviews until after I’d booked. Some of the reviews were not great which unsettled me. Please be reassured that this hotel is very nice, very clean and has very helpful staff. It isn’t in the centre of Florence, this can be seen by looking on a map. The distance is walkable but there is also a regular number 14 bus which picks up a minute walk from the hotel and drops off at all the major sites, railway station and tram stop for 1.70 euro. Tickets can be bought at the hotel reception. It’s possible to travel from the airport by tram and then by the bus to the hotel. Because of our very early morning flight time the hotel organised a taxi to the airport and that was 45 euros. I also took a taxi from the main railway station to the hotel one evening and that was 17 euros. There is an excellent selection of beverages and cold food for breakfast. The hot food is a little more limited scrambled eggs, bacon, sausages and toast but perfectly adequate. There is a lovely restaurant next door that sells pizza, pasta and other meals at very reasonable prices. We ate there most nights. There is also a coffee shop and Thai restaurant near by that we didn’t use. There is a reasonably large supermarket a few minutes walk from the hotel as well. The spa and swimming pool is well worth a visit. It costs an additional 20 euros (for two hours). But as my daughter pointed out we’d spend £5 to go to just a swimming pool for an hour at home. The spa has steam room, sauna, salt room and hydro pool. Perfect after a day of sightseeing. It’s secluded from the rest of the hotel and is not busy. I was travelling alone with my young daughter and the hotel suited us perfectly. She found the centre of Florence a little overwhelming and enjoyed coming back to a quieter hotel and loved using the pool and spa in the evenings and then popping next door to the restaurant. If you want to be permanently in the busy hub and centre of Florence then this hotel isn’t for you but if you want to do your sightseeing and then come back on an evening to a more relaxed and chilled atmosphere with the use of a spa then I would recommend this one.