Hotel berhampiran Giardino di Piazza Matas, Florence

Although this is a beautiful hotel, quaint and nice rooms, that is where it stops. Whilst travelling around Europe on business for a few months, I spent 2 nights at this hotel. Yes, check in staff are warm and welcoming, and the rooms are nice and quaint… however, for both days I was there, bitterly cold showers with no hot water in the morning. And, after changing rooms. Checking out I complained, and the check out clerk just wanted to take my money. No discount, or compensation. And, he said, I will let the General Manager know tomorrow. Frankly, very poor indeed. Yes, hot water problems do happen - but not twice over 2 days, and then getting rubbish customer service. Why would I ever stay at this hotel again! Probably won’t unless it is my only option… lets see if the Hotel sees this review and makes it up!!!

Room is not crammed as it has two partitioned sections within the room. Two bunk beds as you enter and the other walk in section has 1 bunk bed and a single bed 👍👍👍 The ensuite separate toilet and bathroom is a really good provision too 👍👍👍 Kitchen is basic but has 2 microwave and 2 fridge where you can store some foods. There’s also a restaurant that provides meals with menu variety

This is basically a two-star hotel stuck in a motorway services area. There's nothing within walking distance and when asked how we get into Florence on public transport, the answer was 'when and if it runs'. Possibly the worst possible choice for a visit to Florence. No real complaints about the rooms, the usual modern, clean, functional stuff. The separate bar in the lobby was never open so you have to order drinks from the restaurant area if you can attract the attention of one of the staff and if they feel like doing it. You're then 'encouraged' to leave around ten when they shut the whole thing down. There's just a complete air of indifference about the place. Sorry, but it's hard to find anything endearing about it. I was glad we were only there for two nights.

I’ve never written a review before but felt I had to this time. I’ve just returned from holiday staying in this hotel. I booked the holiday in a rush and didn’t check reviews until after I’d booked. Some of the reviews were not great which unsettled me. Please be reassured that this hotel is very nice, very clean and has very helpful staff. It isn’t in the centre of Florence, this can be seen by looking on a map. The distance is walkable but there is also a regular number 14 bus which picks up a minute walk from the hotel and drops off at all the major sites, railway station and tram stop for 1.70 euro. Tickets can be bought at the hotel reception. It’s possible to travel from the airport by tram and then by the bus to the hotel. Because of our very early morning flight time the hotel organised a taxi to the airport and that was 45 euros. I also took a taxi from the main railway station to the hotel one evening and that was 17 euros. There is an excellent selection of beverages and cold food for breakfast. The hot food is a little more limited scrambled eggs, bacon, sausages and toast but perfectly adequate. There is a lovely restaurant next door that sells pizza, pasta and other meals at very reasonable prices. We ate there most nights. There is also a coffee shop and Thai restaurant near by that we didn’t use. There is a reasonably large supermarket a few minutes walk from the hotel as well. The spa and swimming pool is well worth a visit. It costs an additional 20 euros (for two hours). But as my daughter pointed out we’d spend £5 to go to just a swimming pool for an hour at home. The spa has steam room, sauna, salt room and hydro pool. Perfect after a day of sightseeing. It’s secluded from the rest of the hotel and is not busy. I was travelling alone with my young daughter and the hotel suited us perfectly. She found the centre of Florence a little overwhelming and enjoyed coming back to a quieter hotel and loved using the pool and spa in the evenings and then popping next door to the restaurant. If you want to be permanently in the busy hub and centre of Florence then this hotel isn’t for you but if you want to do your sightseeing and then come back on an evening to a more relaxed and chilled atmosphere with the use of a spa then I would recommend this one.

A Tuscan escape, private villa style experience, great service, very attentive and extremely pleasant staff, great breakfast, lunch and dinner, beautiful pool, landscape, views of hills and city of Florence. Need a car to be able to go anywhere, or be willing to be a bit adventurous and take a public bus that stops nearby on the highway and requires a bus change to go to Florence, but on the way back goes directly to the resort from Florence (you need to learn the name of your stop and tell the bus driver to stop there, as busses only stop if they see people waiting at the stop or if a ypassenger requires it). The busses run every 20-30 min according to the time schedule (you will be given it) and take about 10-15 min to get to and from Piazza dela Liberta in Florence (look it up on Google map). Taxis are always available, will cost about €30 per trip (10-15 min ride). Remember, this is a villa style resort outside of Florence. It was beautiful, we loved it.

We thoroughly enjoyed our stay at the Villa Olmi Firenze hotel. The location is just outside the main aspects of Florence, which provided great views of the nearby mountains. Although this resulted in some travel & taxi trips, the quiet location was worth it. The hotel itself is impeccably decorated and adorned. Our family of 3 teens + 2 adults had the privilege of staying in 2 separate Jr. Suites with a private garden. The front office staff was enormously friendly and professional. On the day of our departure, a marathon took place in downtown Florence, and the staff went above & beyond to secure taxi service when there were very few available. A wonderful time at an absolutely beautiful hotel.

Really like this hotel! The amenities are great and there are shuttle bus for travel destinations. The restaurant inside the hotel area is also cheap and nice.

Abbiamo soggiornato in questo hotel per qualche notte. Ubicato in una posizione ottima per muoversi comodamente in auto. La nostra stanza era abbastanza grande, comoda e dall’altro lato dell’autostrada quindi abbastanza silenziosa, bagno con doccia molto grande. Ottima la pulizia. Dalle fotografie proposte mi aspettavo qualcosa in più invece la stanza era arredata in modo molto spartano e gli spazi comuni sono un po’ datati. Ottima l’idea della stanza attrezzata a cabina armadio anche se qualche stampella in più sarebbe gradita. Non mi ha soddisfatto la colazione. Poca scelta di torte (una pastiera, una crostata ed un ciambellone che è stato lì per 3 giorni e l’ultimo giorno era diventato duro e immangiabile. Nel complesso non male ma si potrebbe migliorare molto

We were staying in Florence and decided the morning of to go to Villa La Massa for the night. We wanted more peace and quiet after being in Rome and Florence, and we are so glad that we did. We were debating between the Belmond property and Villa La Massa, and chose Villa La Massa because it was half the price and provided bikes (we really wanted to bike along the river). We are so glad that we chose Villa La Massa because the experience was 10/10. We were a little hesitant at first because some of the photos on Trip Advisor look different than the website but please note that the trip advisor photos are OLD before renovations!!! The hotel and pool are both completely renovated and GORGEOUS, the photos on their website are real and accurate. I am very particular on hotels and this hotel is 10/10 -- we booked through amex centurion fine hotels and resorts and it lived up to the rating! Our room was stunning, overlooking the river and very clean. I highly recommend this hotel to anyone considering it. We used the hotel bikes to ride to Florence along the river -- it was about a 25 minute bike ride and we locked the bikes right near a bridge in Florence and enjoyed lunch / walking around. The front desk is extremely helpful and it is just a gorgeous property. The food is great, the views are great, and I def recommend!! If you're considering staying here for a night our two to enjoy the countryside, book it, you won't regret.

Abbiamo soggiornato in questa struttura per una decina di giorni, nel periodo di ferragosto. Purtroppo la delusione è stata notevole. L’appartamento assegnatoci presentava numerose problematiche. La più evidente era il parquet vistosamente rovinato e “sollevato” nella zona della cucina (ed in prossimità di una delle porte bagno/camera da letto), a causa di infiltrazioni d’acqua dovute alla rottura di un tubo, come ci è stato spiegato nel momento in cui abbiamo segnalato la questione. Non è stato possibile effettuare un cambio; il punto è che – a ns. avviso – quell’appartamento non avrebbe dovuto essere reso disponibile, dato lo stato in cui si trovava. Oltre a questo, scarsa pulizia (muffa e calcare nei bagni, tessuti d’arredo macchiati, muri macchiati, …), un vetro porta-finestra rotto, un wc malfunzionante, aria condizionata malfunzionante. Manutenzione non adeguata anche negli spazi comuni e nella piscina. Bar chiuso. Al check-out, su ns. richiesta, ci è stato concesso uno sconto sul prezzo previsto, questo va detto. Insomma, struttura potenzialmente molto bella, situata in un contesto splendido ed in posizione strategica, ma decisamente lasciata andare. Un gran peccato.