Hotel Xining dengan Gim

This is my 2nd time staying in this hotel. The female front desks were  so helpful. One of them help me carry my luggage to my room. The other offer me complimentary breakfast. But  I told her that we have an early morning flight, we have to leave by 5:30 am but she said its ok, they can prepare a simple breakfast the night before and place it in the refrigerator for us to take away in the morning. So we're very grateful for that. The following morning we went down to the lobby and there is no front desk around, I have to keep calling then 1 male front desk appeared and it seems that I woke him up. So gave the keycard and told him that we're gonna check out and reminded him the breakfast. He said no breakfast too early for that. I said they promised me some take away and gonna placed in the ref but he didnt reply and kept in staring at the computer. So We loaded our luggage and went back inside, he still staring at the computer and never response or help us with the luggage. So I have to ask again if there is really breakfast and he replied with no. What kind of service is that? if they havent make the promise, We would have prepare our breakfast the night before. It seems the frontdesk this morning is not giving a four star or five star service. No apology or help given.

We had a wonderful stay at the hotel. Assistant Manager Xiao Yan and her staff provided excellent service throughout our visit. Special thanks to Manager Yuan for accommodating my online booking error with such professionalism and care. The hotel is conveniently located in the heart of the new district near Wanda Square, offering beautiful night views. Our room was spacious, clean, and very comfortable. The separate dry and wet bathroom areas were especially convenient and thoughtfully designed. The nightly snacks were both heartwarming and satisfying, and the breakfast was exceptional with a great variety of choices. We will definitely stay here again the next time we visit Xining.

Great hotel and amazing staff. Thank you Amanda Ju from front desk who added me on wechat and helped me with my queries. The other staff were friendly too. We were provided with extra water and the amenities are of good quality. We enjoyed Qinghai (it rained) and Chaka! There are some markets/ street food places near the Grand Mosque- 20 minutes by taxi. Breakfast could have some healthy choices and more veggies.

Good hotel, very modern and clean. The room was spacious and comfortable. Staff were extremely helpful. For the price it's great. However, we couldn't enjoy the breakfast much as it starts at 7:30, which is already fairly late for a hotel, and by 7:40 not even half of the breakfast was prepared and we had to leave, would have liked to try it especially considering it was included in the room and what we ate of it was fairly tasty. The curtain behind the bathtub doesnt sit in line with the wall so there is a bright light throughout the night from outside. The hotel was a bit difficult to find especially finding the Correct parking area for the building. The elevators are shared elevators and took over 10 minutes to go up to the 25th floor . And took 5 minutes of waiting to go down one floor to the reception, before we decided to take the stairs(which are very dirty) Apart from the above the hotel was very good and comfortable, clothes washing facilities were clean, coffee in the reception, and a cool fish tank along with very friendly helpful staff.

I chose Park Plaza as it was convenient to both the train station and airport. The price was also excellent value for money. My train from Lhasa arrived at 6.30am and I caught a taxi the short distance to Park Plaza without issue. I checked in around 7am and was shown my room. It was beautiful, very spacious with a large window, and it also had a freestanding bath. Unfortunately I could smell cigarette smoke, which is not uncommon in Chinese hotels. I asked for a different room and was immediately shown one . This room was identical but the bed covers were a children's design and there were some toys and teepee in one corner . I simply folded the bright yellow covers down and had a lovely tasteful decor again. The bed was extremely comfy and the room was very quiet. The buffet was beyond excellent and the head chef and his small team were very friendly and attentive. Clearly they were very proud of their fabulous buffet and presentation....as they should be. It was my best in China.. I found a lovely walking trail behind the hotel beside the river, 5 mins away. The area in general was nice to wander around, very different from my stay in the centre of city when on my way to Tibet. I will most definitely choose Park Plaza when I return to Xining.

The Sofitel Xining is a first class hotel which in my experience lives up to its reputation for quality accommodation and outstanding service. The amenities are excellent and our room had the old world charm for which the hotel is renowned. And as always the experience of a hotel stay is measured by the standard of service and ee couldn’t have been more pleased with the helpful and attentive service offered by all the staff we encountered

Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️

You can go to wangfujing department store by walking from the hotel… the receptionist is very humble.. will help you anything you ask for👍🏻👍🏻the picture is the view from our room..

A welcome sight not far from where the Airport bus drops. 12 minutes walk to the main railway station - if you like steep stairs on the underpass. Convenient walk to Dogguan Mosque site, local restaurants and City Mall. Grandiose lobby (where you check in) is on the 21st floor. Many facilities on different floors, but most seemed shuttered and unavailable. Hallway and room were in excellent condition. Nice room layout and view of the city. However, shower room light would not turn off at night. Study desk was a bit wobbly. Muslim Specialty restaurant has a high end menu but the sofas are not suited for dining, I think. Hotel's free vegetarian breakfast buffet was very tasty.

This is honestly the best deal in town. I have been coming to Xining for 10 years, stayed in different hotels each time. This is for sure my favourite one and the best deal in this range of prices. First, the location. Right in the city centre, with a lot of taxis coming by (this can be an issue for hotels in other locations, where taxis are more rare). It is super convenient and one can reach any part of town efficiently and quickly. There are many buses that go from here to anywhere in town. Second, the quality of the room, of the bed (super super cosy and comfortable, which is really nice after travelling roughly for two weeks in the nearby countryside), the cleanliness of the room and bathroom. Very good hygiene products, not cheap toothpaste and soap like in other hotels. Third, and most importantly, the quality and warmth of the service. At the reception, the employees are very friendly and understanding, very warm-hearted, You feel really welcome in this hotel. They have helped me in several ways. especially Mrs Jane and Mrs Sunny Bai: fantastic people! They also speak English! Makes the whole stay memorable, enjoyable, relaxing. I will surely come back here next time. This is an upper-tier hotel made available with affordable prices. Thank you!