Hotel Dengan Pools di Macau, China

Before our departure, we emailed Londoner Grand, a Luxury Collection Hotel, Macao, and they responded promptly. Check-in was very quick, and they did their best to accommodate our requests. What touched us the most was that this morning, we accidentally pinched our child's finger while bathing them. The customer service department responded quickly, and within five minutes, a medical team butler was in our room to attend to our child's injured finger. They also granted us a late check-out and drove our entire family, including the elderly and children, to the Hengqin Port. Thank you, Londoner Grand, a Luxury Collection Hotel, Macao! Thank you to our butler Chris, to Mavis at reception, and to Grace for her assistance! Thank you to every enthusiastic staff member at Londoner Grand, a Luxury Collection Hotel, Macao! We look forward to seeing you again in the near future!

This is a relatively new hotel in Macau with excellent and modern facilities. However, the location is a bit out of the way. It's about a ten-minute walk to the Light Rail station, and the MT4 bus to the old town stops right in front of the hotel. For trips to the airport, I'd recommend taking a taxi. Pros: The service was great, and the room facilities and decor were very nice. The desk had a standard Chinese power outlet, and the bedside outlets even came with international adapters. All the bath products were L'Occitane. However, even in this room, I couldn't escape the typical southern humidity. The pleasant scent of the L'Occitane toiletries couldn't quite mask the damp smell. So, I'd advise setting your expectations accordingly; L'Occitane products won't solve the issue of a musty odor in the room.

If you're unsure which hotel to choose, Altira will never disappoint. I've been staying here for almost ten years straight, and every time, it feels like coming home. The cleaning is meticulous, and there's turn-down service every evening. On important holidays, the hotel even prepares cakes. Any reasonable request you have, the hotel tries its best to accommodate. Downstairs, shopping and dining are very convenient, and there's also Pop Mart. To get to Rua do Cunha, you can take a bus right outside. Now that the subway is completed, it's even faster to get to Rua do Cunha and A-Ma Temple. Thank you, Altira, for providing such a wonderful experience! You've made all my anniversaries full of beautiful memories! Thank you!

It was a great experience for my family specially with my daughter! She loved the grand resort deck so much! Room in Andaz was amazing clean and staffs are very hospitable most Specially Rea at the reception. She was incredibly professional and efficient and spend time to introduce every places we could enjoy during our stay! Thanks to her we had a lot of fun! Ben also was amazing and helpful with our luggage.

The location is good, by the river with a nice view. The hygiene conditions are decent, but the facilities are a bit old. It's an okay place to stay, mainly depending on the price. Usually, the price is very affordable. I booked it late at night and only stayed for a few hours, but then the price was hiked up. I paid about 150-160 more than the usual price, which made it less value for money.

Making unforgettable family memories at The Parisian Macao! 🗼✨ From the kids having the absolute best time to relaxing in the jacuzzi and enjoying the amazing breakfast, everything was perfect. 🥐💦We also celebrated my husband’s birthday, and a huge thank you to the hotel for the complimentary birthday cake—we appreciated it so much! 🎂❤️ We are definitely coming back for a longer stay next time! ✈️ FamilyTime #TheParisianMacao #BirthdayCelebration #TravelMacau #FamilyVacation

Excellent stay – outstanding reception staff Minnie and lovely rooms We had a wonderful experience at this hotel. From the moment we arrived, the reception staff Minnie made us feel genuinely welcome. The team was warm, professional, and incredibly helpful. Check-in was smooth and efficient, and they took the time to answer all our questions, offer local recommendations, and make sure we were comfortable right away. Their friendly attitude and attention to detail set a great tone for the entire stay. The guest rooms were equally impressive. Our room was clean, spacious, and thoughtfully designed, with a comfortable bed that made for excellent sleep. Everything felt well-maintained and inviting—the modern amenities worked perfectly, the bathroom was spotless, and the overall atmosphere was calm and relaxing. It was clear that care had gone into creating a pleasant space for guests. Overall, both the reception team and the quality of the rooms exceeded our expectations. We left feeling well taken care of and would happily return. Highly recommended! 👍👍👍 ⭐ ⭐ ⭐ ⭐ ⭐

I chose this hotel because of Zaha's design, and I was truly amazed by the futuristic setting. All the furniture and amenities in the room were very high-quality, and the perfume, hand cream, and toiletries had a fresh and pleasant scent. Interestingly, there was a picture book in the room that detailed the architectural design and construction process. When ordering room service, a dining table is brought in, and the service is excellent and responsive. The breakfast environment and taste are also fantastic – highly recommended. The only minor downside was that the bathtub wasn't clean; it felt gritty to the touch. Overall, I really loved this hotel and it's definitely worth staying at when in Macau. If I have the chance (and money) in the future, I'll come again and also try the Michelin-starred restaurant on the third floor.

Overall, it was comfortable, and the infinity pool was truly beautiful. Although the location isn't in the concentrated hotel area near Galaxy, it's not too far from the Jockey Club Light Rail Station. Near the Jockey Club Station, there are many great food options, including the Michelin-recognized old eatery Wing Kee. There's also a Supermarket and convenience stores; I really like that commercial area. It's perfectly fine to walk slowly (about 15-20 minutes). The hotel offers shuttle buses to Venetian and also to Macau Airport, but it takes a roundabout route. It's better to take a taxi or catch a bus from Venetian. There are also shuttle buses to Senado Square (near the Ruins of St. Paul's). The frequency isn't super high, but it's manageable if integrated into your itinerary. Walking for about 20 minutes also gets you to Broadway Macau, and crossing the pedestrian bridge leads directly to Galaxy. For those who don't mind walking, it's a good option. The hotel is a bit high-tech, with many touch-sensitive controls. However, for some reason, two out of the three rooms we booked had TVs that stopped working midway through our stay. We called IT to fix them, and they did get repaired, but it didn't last long. We just left them on for the sound. The two beds pushed together were very large and could comfortably sleep three people. Overall, it was quite good, and the weekday prices were also decent.

Initially, I was supposed to go with a friend, but due to feeling unwell, I let my friend go alone. I then tried to change the guest name on the booking, but encountered a lot of difficulties. Trip.com was unwilling to change my friend's name. I called the hotel, and they said they needed confirmation from the third-party platform. So, I called Trip.com again. After two or three days of processing and phone communication, they finally allowed me to make the change. It was quite inconvenient... However, the hotel's package reception service was pretty good; they could deliver directly to the room.