Hotel berhampiran Cobbled Road at Sarusawa, Hakone

The Japanese style room is so spacious and user-friendly. Looking out from the room, the treeline is so Zen. You can get free ice creams from the lobby, as well as tea, beer and coffee. Excellent services.

We stayed in the room with open bath... e room was fantastic n big... The staff is great. My hubby was having running nose due to the cold weather. we approached the front desk staff for help if they by chance have and medicine. The staff was very helpful and careful, even asked if my hubby does e running nose comes with throat pain n cough etc before providing us the tablets. Kudos to the staff .. Throughout the stay, staffs are very polite and always smiling. Hotels even provide free snacks.. we enjoyed our stay and will definitely recommend to friends.

如其他評論，第一次確實不好找。 從小田原站“東口”出，先下一段小扶梯。在lusca商場右拐到室外的一段平台上。右轉進一個玻璃門，在成城石井超市左面的外連廊裏通過，會經過一個小停車場，就能看到天誠園的指示牌沿箭頭走，看到深棕色的建築（找minaka的指示牌也可以）。右手進室內看到西湘foodstadium的門口坐直梯上四層就看到前台了。 酒店10層可以温泉，房間會提供一個網袋，裏面有浴巾毛巾和分體睡衣，如果有孩子，入住時還會提供孩子的小碼分體睡衣。酒店房間窗外景色很好的，窗户密封還行火車不會吵到。 從小田園出發去箱根非常方便，買好兩天的箱根周遊券，從小田園出發去箱根，纜車，爬山小火車，海盜船，盤山巴士都隨時乘坐不用再另外買票。下次有機會來還會選擇住這裏。 小田園站內商場吃飯或者到車站外面吃飯選擇很多。

少しわかりにくい立地ではありますが、眺望と温泉が最高でした。 本館は５部屋ほどで、周りの方との接触もあまりありませんでした。 1階はフロントとソファの置いてある吹き抜けの広いスペース、お風呂、食堂のみで2階に部屋がありました。 温泉はにごり湯でとてもよく効きそうです。肌がすべすべになりますが、その分湯船はすべりやすく慎重に入りました。 私たちは小田原で夕朝食を調達して行きましたが、食堂の電子レンジが使えるので温めて部屋でのんびり食べました。宿から歩いて食べに行ける店は1軒のみ。コンビニやスーパーも近くにないので、車で行かない人は食料の調達が必須です。 天気のいい日にはバルコニーから芦ノ湖の後ろに富士山が見えるそうです。泊まった日はあいにくの天気でしたが、芦ノ湖と遊覧船が見えました。 地図アプリでは最寄りの大石下バス停から４分と出ますが、実際には10分くらいかかります。湖尻や桃源台まで送迎してもらえるので利用した方が無難です。また、ホテルの駐車場からさらに石段を上るので、足の悪い方、お年寄りの方は避けた方がいいと思いました。 ホテル内は裸足で歩くようになっています。部屋のトイレにもスリッパがないのはちょっと戸惑いました。

First time in Hakone but not in Japan. Perfect choice! We were a family with a toddler, and the ryokan will be not a proper place for a child to be or enjoy the traditional setting. Green Plaza was a nice cross between ryokan ( we got a tatami room) but had the convince of buffets for breakfast and dinner. We enjoyed it all. Great choices for food, Eastern and Western. Local salmon was to die for, but pasta and pizza were solid as well. The room was big enough and we had a pleasure of viewing Fuji-san from out window. There is a store inside the hotel and you can get supplies and water/ beer for reasonable price. Not far from a ropeway station Ubako but we rented a car and it was a great idea to save time if you want sightseeing. Onsens were awesome and open late. Everything was clean! Overall, highly recommend, especially if you are not ready to commit to a traditional ryokan and picky with food or have kids. Would love to come back and explore the area more

酒店服務設施非常的棒，特別是晚餐的環境，落地窗外面是美麗的風景，晚餐的搭配非常精緻，大廚的菜單和擺盤很驚艷，房間內的洗漱用品很高端，入住體驗非常棒

整個住宿體驗十分良好，環境景色實在太美麗，夜晚的BBQ和營火令人感覺很放鬆，家人朋友都很滿意，而且距離十国峠展望台很近，幾分鐘路程便有不一樣的景色。 泊位闊落對自駕遊旅客友好，但入口位略窄，駕駛如Alphard大小的車輛可能會有些吃力，不過應該夠過的。 絕對係一個會encore的住宿。

The service and attitude at the front desk are very good. The hotel is clean and comfortable. We also booked private baths at the hotel. Gotemba premium outlet is within walking distance. It's just a pity that we couldn't see the complete Mount Fuji on the day we arrived.

Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.

Hotel is located next to Expressway, a bit outskirt about 30 minutes drive from Gotemba at night very quiet. Hotel however is clean and comfort, have a public bath, the buffet breakfast is cheap 1200yen per person with reasonable food quality. Hotel restaurant have clear view of Mount Fuji, offer free parking.