Hotel 5 Bintang Terbaik di Hangzhou

Check in was a breeze and the reception staff are helpful and speak some English. I was able to extend my stay from two to three nights no problem. The room was bright, clean and spacious with a nice hot shower and robes, slippers ad toiletries all provided. The hotel is easy to find and is in a great location. Very close to Wulin Square Metro and a gentle 30 minute walk to the West Lake. I didn't take the breakfast option but there's a cafe with espresso machine that serves OK coffee. Theonly thing I missed was a safety deposit box in the room but apart from that, the Pagoda was great and I'd happily stay there again.

I had the pleasure of staying at the Wyndham Grand Plaza Royale Hangzhou recently, and my experience exceeded all expectations. Whether you are traveling for business or leisure, this hotel offers an outstanding combination of comfort, convenience, and exceptional service. Below, I’ll provide a detailed breakdown of my experience, from the check-in process to the room quality, dining options, and other facilities. 1. Location – Perfect for Exploring Hangzhou The location of the hotel is undoubtedly one of its biggest advantages. Situated just a few minutes' walk from the famous West Lake, it is incredibly convenient for those wanting to explore one of China’s most scenic attractions. The proximity to West Lake makes it easy to take early morning or evening walks along the picturesque waterfront, which I found very calming. Additionally, the hotel is close to several popular shopping streets, including Hubin Road, where you can find both luxury brands and local shops. There are also plenty of restaurants and cafés nearby, giving guests many dining options beyond the hotel itself. 2. Warm and Efficient Check-in Process From the moment I entered the hotel, I was greeted warmly by the staff. The lobby is spacious, elegant, and well-lit, giving off a luxurious yet comfortable vibe. Check-in was smooth and quick, with the front desk staff offering a welcome drink upon arrival. I appreciated their professionalism—they spoke fluent English and were well-prepared to answer all my questions about nearby attractions and transportation options. One thing that stood out was their attentiveness; they noticed I had traveled a long way and offered to expedite my check-in, which was a thoughtful touch. 3. Spacious and Well-Appointed Rooms The room I stayed in was a deluxe double with a partial view of West Lake. It was spacious, beautifully decorated, and had all the modern amenities I needed for a comfortable stay. The bed was incredibly comfortable, with plush pillows and high-quality linens that made it hard to get up in the morning! The room also had a large flat-screen TV, a work desk, and a cozy seating area by the window. The view from my room, although not directly facing the lake, still offered a lovely glimpse of the surrounding cityscape and greenery. One feature I particularly appreciated was the bathroom, which was clean, modern, and well-equipped with both a bathtub and a rainfall shower. The hotel provided premium toiletries and fluffy towels, which added a touch of luxury to the experience. The housekeeping service was impeccable—my room was always spotless, and they replenished water bottles and amenities daily without me needing to ask. 4. Dining – A Great Variety of Options The dining experience at the Wyndham Grand Plaza Royale Hangzhou was truly impressive. The hotel’s main restaurant offers a large breakfast buffet that caters to both Western and Chinese tastes. I enjoyed starting my day with a wide selection of fresh fruits, pastries, eggs, and Chinese dim sum. They also had made-to-order noodle and omelet stations, which was a great touch. The food quality was excellent, and the service during breakfast was attentive, with staff regularly refilling coffee and tea without being asked. In addition to the breakfast buffet, the hotel offers several dining options throughout the day. I dined at their Chinese restaurant one evening, which specializes in Hangzhou cuisine. The dishes were authentic and flavorful—definitely a highlight of my trip. I recommend trying the local specialty, Dongpo Pork, which was cooked to perfection. Room service was also available 24/7, and I tried it once when I returned late from sightseeing. The food was delivered promptly, and the quality was on par with the restaurant meals.

Easy stroll to West lake, Wulin night market, Yintai shopping mall and many great restaurants nearby. We stayed three nights in one lake view suite and one city view room. The view from the lake view suite is fantastic! The attached sunset picture was actually taken in the room! I want to call out for Yajun and Huapin from the service team who are super friendly and gave us some great tips for Hangzhou! The breakfast is included with a good variety of choices. My kids especially love the Doraemon dissert which is so cute! See my attached photo too. On our last day, we even walked to the subway station at Fengqi road with several big luggages to catch a train at the railway east station. Without a local mobile number it's hard to catch a cab and cabs are usually small to fit more than one big luggage. Just notice at the intersection of Qingchun and Yan'an road you cannot turn left but to cross the pedestrian bridge with the escalator to the other side of the road first.

I would recommend this hotel because (1) the service is very great (got taken care by the staff since i stepped out of the taxi), (2) the room is very clean and great, (3) the location is great and the view is nice. Would book this hotel again next time

We are very happy to stay here for 3 days. Our special thanks to front desk staff Martin for his excellent service and support.  We are also very appreciative to the breakfast staff, Ellie, Lune and the rest for their attentive service. Overall this is a wonderful stay with great memories of Hangzhou.

I never stay somewhere else for my business travels to Hangzhou since 2018. You may find the breakfast selection not too variety. However their hospitality make their accommodation always full with customer. Its location is in the middle of city which make commute between places easier. In fact, the nearest metro station only about a few minutes from the stay. All staffs are very helpful and friendly. Their body care product worked really well for my skin. I really love it.

Really cute lil place we enjoyed... hopefully can come again with some bf fiends

Aman in Hangzhou is the perfect staycation destination. The environment is calming and beautiful, relaxing and natural. The staff and service at Amanfayun is probably the best second only to the hotel grounds itself. The room was beautiful and had probably the best sleep I’ve had in a long time as the room becomes completely pitch black and the bed is super comfortable. The spa was unreal, with an ensuite for every service (1 or 2 people). The spa is located next to the pool which had to be my favorite thing about staying there - the afternoon tea by the pool was amazing, delicious, and so cute. It wasn’t hard to feel comfortable or communicate because the majority of staff speaks English. The hotel has 6 places to eat, but I will say as someone who doesn’t eat meat it was a little hard to find options at the hotel but super easy to order food in! If you do eat meat, no problem, there are many options. Definitely recommend Amanfayun to anyone but especially anyone looking for a weekend away with family, a friend, or a loved one. Thanks Aman!

I selected this hotel due to its reputation from a friends recommendation and in particular because of their outdoor swimming pool. The weather is hot and humid so some pool time was what I desired. On arrival I discovered the pool was closed but this hadn’t been advertised anywhere and I was exceptionally disappointed. I was given access to the gym and indoor pool at the Banyan Hotel up the road and also a room upgrade by lovely staff who were understanding of my disappointment. The rooms themselves are fine with a massive bed, lovely bath and shower in the bathroom. Breakfast was good with a variety of food, with pastries and some cereals (didn’t see any muesli though). The staff were very helpful during my entire stay, helping with deliveries and some basic questions as well as the aforementioned room upgrade. Just wish the pool was open as it looks like the perfect space for relaxing.

设施：很好， 卫生：干净 环境：优美 服务：到位。特别是K ao l A服务特别到位。