Hotel 3-Star di Queensland, Australia

We had a great stay at Paradise Hotel on the Gold Coast. The staff kindly upgraded our room, which gave us a beautiful river view — such a nice surprise. The room was very clean, comfortable, and well maintained throughout our stay. Parking was also convenient and easy to access, which made everything much more relaxing. Overall, a really enjoyable experience and we would happily stay again.

The reception lady was very unfriendly. She did not explain to me how I could be able to get hot water as no kettle was not provided. They should give guidance to let me figure out what to do with this as it should be available. The hotel should make this little improvement so that customers can enjoy more without much uncertainty!

Although I received my booking confirmation from a third party, somehow I missed important check-in information from the hotel which is keyless and has no onsite reception. Through the kindness of strangers, we were able to get into the foyer where there was a number to contact. It’s advertised as a 24hr reception but it’s important guests know it’s a remote reception. Once I got onto the receptionist, he was able to send me the important message with the check-in information. As we were heading out for dinner we were able to assist another couple who were experiencing the same problem. Overall, it was a good stopover. We had a good night’s rest in a comfy bed, however, there were no bedside lamps for reading and the one wall lamp near the bed didn’t work. The shower was hot and the location is excellent for access to a variety of great restaurants.

Due to slow drainage in the bathroom that wasn't fixed, the hotel moved us to an upstairs room. It was a huge improvement from the previous one; the room and bathroom were spacious and clean, both with large windows that opened, offering a great view.

The hotel is about a 15-minute walk, or a 5-minute taxi ride, from the facility where you can cuddle koalas. There are also a few Japanese restaurants nearby. Luggage storage is available in coin lockers in the lobby.

Nice room with own bathroom and shower. The pillow was like a brick, but otherwise great bunks! Huge and beautiful pool area. The club was also super nice. Nice and clean kitchen areas, multiple of them in the hostel (one in every level) so they weren’t too busy. Customer service was also amazing. Totally recommend!

We booked our accommodation at Hola as it was a short drive from the birthday party celebration at a local Brewery we attended. We were pleasantly surprised by this bouquet-style accommodation(only 15 rooms). Every room is slightly different with different art from a local artist hanging in the room. A local potter has made one-of-a-kind coffee and tea cups. All of the content in the bar fridge is locally sourced (bottles are recycled) everything is about sustainability- furniture from recycled timber, a water tank, solar-sourced power, private, tranquil, and the most amazingly comfortable bed (we both sleep very well) The bathroom products are beautiful: organic botanicals designed to elevate your mood that is vegan-friendly, cruelty-free and refillable. Across the road is a park, Thai restaurant, and local markets (Wed & Fri.) We only stayed one night but we would definitely go back for a longer stay next time so that we could enjoy the gardens and private lawn area (picnic/ read a book/ chillout). We have already recommended Hola to family and friends. Eumundi is a 20-minute drive to Noosa (north) or (South) to Mooloolaba. Super clean and very new/modern. The welcome bag containing lollies and chocolates was a nice gesture The only very, very small thing for me, was there was no shower cap (I have long hair), I think because shower caps are plastic it goes against their suitability Philosophy. I did have a hairband to use, so really that is my only negative thing.

This hostel has a great location, but I had a truly disappointing experience. What happened was that groceries I had bought were thrown away. They usually store items in the fridge on the first floor before discarding them, but when I asked at the reception, the staff member acted annoyed, saying they didn't know anything, and didn't apologize at all for throwing away my food without permission. Additionally, there's no freezer, so if you're planning to stay here next time, it might be good to keep in mind that you can't store frozen food, your groceries might be thrown away without your permission, and you might not receive an apology. Furthermore, the toilets at this hostel were clearly not cleaned and smelled terrible from the start. I also had an experience where the curtain on my own bed was opened without my permission, which was not a good experience. If you're paying the same amount to stay in the city, you might be more satisfied elsewhere. Of course, not everyone will have the same experience; there are friendly and polite reception staff members. However, my experience is also a fact.

Whilst everything was fairly reasonable, the food was overpriced rubbish. It was more akin to the local greasy Joe's and $35 bucks for 2 small sized peices of Snapper and 2 bucks worth of Salad did not impress at all. Staff were friendly and helpful, but they prices were outrageous for the standard. Which was overcooked and very disappointing. You might get away with it from unsuspecting overseas visitors, but I'm sorry to say it was crap. I guess when you have zero competition you better cop it or never book there again. If i was an international tourist I would not think anything food related was more than mediocre at best. The room rate was fair priced, however dining was nothing short of highway robbery. I accept the distance to deliver supply's definitely added to the pricing, it fell way short of ones expectations of a resort level quality. $35 bucks for a meal that resembled Bain Marie cheap pub grub did not by any means cut the mustard. It will be one and only time we ever stay there. Feeling ripped off, does not inspire retention or return guests. Cheap 3 star venue that costs the equivalent of much more, renders this tired resort 3 stars at best. Most visitors to any of these types of places have expectations of a higher standard. Get the food right and pricing becomes a non issue. Daniel Thomas