Hotel berhampiran Chùa đỗ hà, Hanoi

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

The hotel may be old but most importantly, the rooms are spacious, and it feels like home. And clean. Cleanliness is very important to me. The rooms are ”huge”! I love this 80+sqm size, so nice to have large rooms once & for all !! And toilets are clean & huge! Location is excellent, it's about 10 mins to the Old Quarters but the location around the hotel is good - some nice restaurants & generally much better than staying in the old quarter area which can be hap hazard.

The hotel is full of history. We joined the historical tour and know more about the history of hotel. Also we visited the bunker underneath the hotel as well. The hotel staff are very nice and helpful. We went to Le Beaulieu and Spiced Vietnam Restaurant and everything were delicious.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。（あのままだと汗をかいたまま飛行機に乗らないといけなかったため）ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう！ I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.

It is probably one of the best Novotel I have stayed over the past years. Most notable are the people-- from the reception to restaurant , everyone are courteous and willing to help and sincere, and English are generally sufficient which is a great help. The TV channels are very complete from CNN, HBO, BBC, CNBC, BOX which are even better than some 5 star hotels. The breakfast collection are very wide, and fruits are yummy , which is a great way to start the day. During my visit , the restaurants in the hotel are not crowded at all, and so dining is very comfortable and allow ample distancing between tables. The dinner on roof top restaurant is great value for money --- VND 499 K for a quality BBQ buffet with proper beef and seafood. Rooms and bedding are very clean. Location is on busy street but quite a number of small restaurants and coffee shops within a few minutes walk. The only aspects for improvement-- due to language , it would be great to have a doorman at the main entrance to help with giving directions to taxi drivers to ensure no miscommunication; and the room lighting can be enhanced by placing a floor lamp next to the study table to facilitate reading ; and finally the hotel name sign on the street front is too small for drivers to spot the name .

The hotel was located on the main street, so there were many restaurants, marts, and coffee shops. The exterior was decorated splendidly. The hotel room was clean, and the bathroom was clean. Breakfast was buffet style, and lots of food was served. If you are food lover then i just suggest only this hotel in Hanoi. The staff were kind, too

受付の方、清潔さ、全てのサービスにおいて満足しました。ホテルに関わる人全員がフレンドリーで、英語をまともに話せない私に対しても、私が理解しやすいように話しかけてくれました。部屋のアメニティ、タオルの数など期待以上のサービスでした。また、ハノイに来た際は利用したいです。