As a ryokan I believe is run by a family, you would expect they will by offering good service rather than lots of facilities. This is exactly the case. I want to commend the owner, Mr. Tsuchiya, because without his help, my excursion to Lake Toyoni would not be as smooth. After discussing my concerns in the risk of missing the bus on the way back, he agreed to drive me to Lake Toyoni early in the morning, so I would have plenty of time to spend at Lake Toyoni, and minimized the chance I would miss the only scheduled bus back. Indeed, I did get to the bus stop ahead of time and caught the bus. I bought some snacks from a local bakery for his help. Not sure if he liked it or not, but hopefully yes.
In terms of facilities, I was surprised to find there is an onsen there. To be honest, it's more like a hot bath, but that is still nice to have. Also, you will have to drag your luggage to 2nd floor, as obviously, there won't be an elevator. The only complaint I would have is the wifi, which is dodgy at best. Just continue to use your own data if you want to avoid frustrations.
Cleanliness is ok, given only three people run the whole place, including cleaning and cooking. Bathrooms are shared, and I have no problem with the cleanliness. The place is old, so don't expect too much.
In summary, their service is top-notch; everything else is what you would expect of a ryokan.
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