Cari Hotel dengan Tab Mandi di Marrakech

We spent a week's vacation in Marrakech, very nice, thanks to the hotel because of the wonderful stay, beautiful service and wonderful staff. The hotel has a prime location, cleanliness and delicious food. They have a wonderful Hammam and spa with good prices 🥰 We love it🥰

the hotel was super nice, beautiful hotel especially price/ quality. We spent a long weekend for my birthday. The staff was super nice and friendly. It was probably the best breakfast buffet I ever had. the pool was amazing. We had a room on with a view on the pool. The room was ok. Overall it was a very nice stay at Movenpick Marrakech. The hotel is located in Hivernage, to walk to the medina is approximately max 30 min. by taxi 5 min.

Fully agree with other reviews that this is the worst Accor property we have ever experienced. Dirty & LONG overdue for a deep cleaning. ”IF” -- & that is the operative word here -- IF this hotel has someone with the title of General Manager, that person is doing Accor a HUGE disservice in terms of total disregard of property condition. Accor Senior Management needs to pay this property a visit & either bring it up to standards or remove their brand signage. If our room had not been totally pre-paid & unable to cancel, we would have walked out. Photo 1 - View from room of roof top overlooking the pool area. Appears to have NEVER been cleaned off. Condom wrappers, soft drink cans, chip bag packaging, more cigarette butts than one could count, combs, ball point pins & other assorted & disgusting trash covering the roof top. Photo 2+3 - Carpet & furniture was so filthy & stained that we refused to stay in this room. Photo 4 - Room for guest use for ironing remained this filthy & unkempt during our 3 day stay. Indicative of the overall lack of any housekeeping focus. Photo 5+6+7+8 - Mold throughout the shower. Apparently housekeeping has never heard of the word ”bleach”. Photo 9 - Microwave cabinet covered in dirt & chipped & banged up. Indicative of the overall property condition & this was ”supposedly” one of their ”recently remodeled” rooms? Really? Seriously? Photo 10 - Absolutely FILTHY glasses left for guest use. Inside bottoms still covered in a white milk-like substance. Photo 11 - Holder for sugar packets on restaurant table with disgusting filth & dirt covering the inside bottoms. May have never been cleaned & those on 3 other tables we checked were equally filthy. Photo 12 - Restaurant water dispenser with clearly-visible mold around the edges, which looks like it is rarely, if ever, FACTUALLY cleaned &/or sanitized. All of the personnel we encountered were pleasant & courteous, but this place seems to lack ANY ”factual &/or professional” management. Does Accor even have a division that checks the standards of properties that are part of the Accor brand affiliation? You would never know if by the condition of this Novotel.

What a gem of a property in the Accor catalog of accommodation and hospitality! I am a senior, solo, single traveler, and Ibis rooms are just fine with me! The Wi-Fi could be a little bit better, but that's the problem with the vendor and the Internet service Provider, not the Ibis. Although this Ibis would be within their rights to demand better service- in 2023, with 100+ rooms. I came directly from an Ibis in Lisbon, which had fewer items for breakfast, and no Chef for evening dinner! The breakfast is a wonderful mix of Moroccan, Arabic, French foods, but also American/English. Scrambled eggs are made without dairy, and I brought my own gluten-free bread from Carrefour to be sure. While they do have a container of Honey, I bring my own, as I don't like touching containers and spoons touched by other customers... another customer absconded with my honey yesterday, and one of the wait staff had to retrieve it! Three languages are spoken here: Moroccan, Arabic, French, and plenty of English. Any word that is too specific can be translated on any of the web translation sources. Like when I needed to explain that DHL was bringing a package with my gluten-free chocolate chip cookies that Carrefour does not stock! There's been some shuffling of the wait staff in the last few days, but besides being new, quiet, and shy, they are all talented and all understand hospitality. The evening dinner is attended to by the top echelon of the hotel staff and everything is more than fine – which in my case means a very plain and simple American taste. Since I don't carry currency, the evening food bill goes on my room tab. Breakfast was part of the booking in the first place, but I don't fully understand what ”half-board” means, if that means evening dinner, so I will be inquiring about that. Being next-door to the train station means it's a three minute walk to excellent sight seeing and people watching. And McDonald's of you so care, and at least two mobile phone SIM shops. Carrefour is a 10 minute walk, and there is a shopping mall which is about a 20 minute walk which I will be visiting for recreation purposes and window shopping, to get a feel for the retail culture of this city. And people watching! I did read about the potable water situation on a Moroccan tourism page. This Ibis has plenty of bottled water, so just ask- at Reception and of course in the Restaurant.  I also read about cash versus credit card. The three places that I have spent money at have all accepted cards. It is currently Ramadan, but this Ibis respects International tourists' needs and wants. No disruption of service- and the staff seem to be very happy to be celebrating the holiday. My room had two minor maintenance issues, which were resolved quickly. The garden is beautiful and peaceful, and well manicured. I have stayed with other brand name chain hotels in the US and Europe. There is nothing in this historic building that is outdated, or in need of renovation. The most important

I booke the Savoy due to its proximity to a business convention and because most other hotels were sold out. I was able to experience the suite and the regular room. The rooms are well sized and clean with all amenities (shampoo, gel etc) available. The breakfast has a good selection of local specialties and western items. Staff is overall friendly and aiming to do a good job. However, here is we’re the hotel (in my opinion) missed the mark of the 5 star experience. While I genuinely believe that staff is aiming to do a good job, I don’t think they are well trained. - I tried to get additional water by calling housekeeping on different occasions, it turned out impossible. No one was picking up. Upon calling the operator, still nothing happened - Getting my laundry done was a similar experience. I called the dedicated number for laundry service and no one picked up. Then I called the operator and explained the situation and was assured someone would come. Again - no show. - The remote control in my second room was broken. I tried to call housekeeping. To no avail. The guest relations manager called me because they confused two rooms and accidentally gave me a room that was clear intended for honeymooners (which I tried to explain to the gentleman who brought me to the room, but he insisted and showed me the paper from reception..) I explained to her that the remote was broken, she assured me someone would come, but no one ever did replace the remote control. - I tried to book a tour through the concierge. (In person). When I got to him, he asked me to sit down and told me he would give me a brochure. After 20min, he was helping other guests (who came after me) and I still sat there without a brochure. I ended up booking my tours online, which turned out perfect. There are however people who made the stay better. Ayu - from room service. A young gentleman who learned my coffee and organized soya milk. (I ordered my morning coffee because housekeeping would not leave any milk or powdered milk…) Rachid - one of the porters. I had forgotten my plug. The hotel send me a converter but didn’t have plugs. He gave me his personal plug until I bought one. The hotel is ok if the price is right. I think making it 5 star is a bit of a stretch given that personnel is not well trained.

Thank you trip for your support and being available for us, I'm very satisfied with these service and the staff hotel was so friendly and professional

酒店位於較為市中心的位置，出行方便周圍設施也齊全，但是當我入住的時候，發生了一件很詭異的事情，酒店給了我三樓的房間，當我電梯抵達三樓，發現三樓很多房間在裝修，工人進進出出很雜亂的感覺，我以為可能就幾個房間在改造也沒在意，當我繼續前進去我自己房間的途中，竟然發現還有一段在用衝擊鑽打地麪，聲音巨大灰塵瀰漫，我當即掉頭回到酒店前台要求更換房間並安靜的環境，酒店猶豫了一下給了我一間四樓的房間，但是當我抵達四樓後進入房間，衝擊鑽的聲音依然巨大，根本沒有辦法舒適休息，萬般無奈之下衹能聯繫了攜程客服，最終客服和酒店溝通並給我換到了五樓的靠另一側的房間非常安靜，並給了我意料之外的補償券，感謝攜程客服給力！ 寫這段點評主要想吐槽一下，作為一家五星國際連鎖酒店，接待客人期間，酒店在搞裝修，並把客人安排在裝修層的房間內，簡直匪夷所思！

I must admit after reading all the reviews just before coming we was dreading the trip. However, the hotel is absolutely perfect. The food selection is incredible and if a high standard. Different choices at every food sitting. The staff can’t do enough for you. One night our shower broke, we reported this and was told he will send someone straight up and if can’t be fixed will change our room. Within 1 hour our shower was fixed. All of the staff are so friendly and helpful. The all inclusive bar is by the pool and there is also a bar you can pay for inside and the sky lounge which stays open till 2am. The spa is unbelievable and a better standard than most visited in England. This costs £5 per person for a 30 minute use but is so worth it. Can not complain about anything in this hotel and would 100% return here if we revisit Marrakesh.

The hotel is beautifully decorated with traditional Moroccan furnishings and artwork, and the rooms are spacious and comfortable.The hotel's location is also great located in the medina, as it is within walking distance of many of the city's main attractions.The rooftop terrace offers a stunning view of the city and the pool is the perfect spot to relax after a long day of sightseeing.