Hotel Romantik di Marrakech

The hotel is beautifully decorated with traditional Moroccan furnishings and artwork, and the rooms are spacious and comfortable.The hotel's location is also great located in the medina, as it is within walking distance of many of the city's main attractions.The rooftop terrace offers a stunning view of the city and the pool is the perfect spot to relax after a long day of sightseeing.

From start to finish, our stay at this hotel was absolutely wonderful. While all of the staff were warm and attentive, a special shoutout goes to Abdallah at the front desk. He thoughtfully and kindly arranged dinner and excursions (hot air balloon!) for us, followed up, and called to make sure we had a lift to the airport. The feeling of service and hospitality permeates, leaving you feeling taken care of and at peace. I sneezed and the hotelier himself appeared with a tissue box for me. I quietly mused that I could use a little snack, and one of the staff appeared with a chocolate nibble and a rose water lemonade. Ayman made sure we did not overpay for our shopping haul, and others made sure we did not overpay for taxis. And the food and Moroccan mint tea are yummy. Do yourself a favor and get the chicken tagine (don’t forget to order it 24 hours in advance). It is absolutely delicious.

One of the best hotels in the world in terms of service, facilities and food. La Mamounia is so rich in culture and heritage that there is a unique story in every part of the hotel. We visited the Royal Mansour and other 5 star establishments but nothing compares to the warmth and hospitality of the staff at this hotel. A truly remarkable experience and our only disappointment was the lack of time to further explore the various restaurants, cinema, activities area, ****** and wine cellar. Will definitely be back.

Echt een super hotel, bij aankomst aam de buitenkant denk je oke wat is dit maar achter de voordeur is het echt super mooi. Suoer vriendelijk personeel en alles keurig schoon. Ook het zwembad is heerlijk niet groot maar om even af te koelen prima. Het ligt super centraal net buiten de hektiek maar het grote plein ben je binnen 10 minuten lopen. Een echte aanrader.

非常棒的酒店，因為是我幫朋友們一起預訂的，所以剛才已經在另一條留言介紹了酒店，服務非常好，衞生很棒，非常有摩洛哥風情的酒店。離古城也很方便。

Riad magnifique qui mérite ses étoiles. Emplacement idéal pour découvrir Marrakech et se déplacer. Propreté irréprochable. Petit déjeuner inclus copieux. Restaurant : cuisine très bonne à prix abordable. Le personnel est tellement gentil et accueillant avec une mention particulière pour Hassan qui nous a accueilli avec son sourire et sa gentillesse tout au long du séjour. Merci à tous vous nous avez fait passé pour cette première fois au Maroc un séjour exceptionnel.

Stayed for 3 nights at the end of our trip. The property is truly lovely, the room and beds were comfortable. And it’s a reasonable distance to Jemaa el-Fnaa, the main square (15-20 min walk). Dinner was reasonably priced and they were kind to accommodate us without much notice, but it was in the end just a really forgettable tagine. The sodas we had by the pool each day after exploring the city were nice and cold, and the pool area is a great place to relax. So why only 3 stars? Because the staff were so rude. Very little English is spoken by the staff - really only the manager - and there was no attempt by anyone else to try. I understand we’re travelers in a foreign country, but if you run a hotel that caters to tourists, learning a few basic phrases would be helpful. For example, our driver called to have someone meet the van and provide directions and help with the bags, and the manager couldn’t speak to him in Arabic. She asked for French, and since that’s not his strength, they settled for English. That got it done, but you’d think someone at a hotel in Morocco could speak at least some Arabic. The staff on our departure did not know the word for suitcase, nor luggage. Even “bags” got me a blank look. We also found ourselves having to hunt for someone to supply the drinks. Sure, they have a bar, but no one to work the bar. I can’t imagine if you needed a taxi or other help. Our check-in was also difficult, since the staff person didn’t speak enough English to help fill out the traveler card. Everywhere else we stayed, we handed over our passports and they took care of everything. Here, we tried to muddle through, then when the manager finally came back after taking a lengthy phone call, she rushed us through the rest of the (of course incorrect) paperwork and the welcome instructions (how to work the a/c, etc) and admonished us not to leave henna on the linens and to always turn out the lights. Not exactly the warm service we hoped for - and got everywhere else we stayed!

各方面都很好，是會推薦給朋友的酒店。 遺憾的是 最後走的時候，一些服務生的態度讓人感到非常不適。在前台反映後，雖然一開始一直道歉，但前台經理後來説“你預訂的時候，為什麼不問清楚相關規定呢？” 説得像是我的責任一樣。這個説法讓人很難接受， 我如何主動詢問一些我並不瞭解的規定？ 打個比方，就像我去餐廳上廁所，上完廁所被告知要給錢，我説之前並沒人跟我説，服務員反問我：你為什麼不提前問清楚要不要交錢呢？ 之前小服務員有態度問題就算了，前台經理都會説出這樣不符合邏輯，不歡迎人的話，我覺得在hospitality這方面， 還是有點差強人意😕 其他方面還是很好，前一個大堂經理都挺幫助人的

This eighteenth century house which was originally called Riad El Belaidi became the Riad Cementine in 2002. The Riad evokes images of the garden of Eden, the paradise lost. It is a unique experience, visitors enter a place out of time, out of a world, a paradise on earth. I can I honestly say this was an experience that my wife and I couldn’t fault in any way. The welcome, the atmosphere and peacefulness that’s hits you as you walk through the door, is nothing but a luxury you must experience. There's nothing that’s too much for anyone, you are treated like royalty and the whole set-up, courtyard, the pool, and the rooms are just like a paradise. You must also experience the food, cooked fresh everyday and very good…….. There's always a negative you think but the only one this time was after 10 nights, we needed to say goodbye. We had concerns about the location but honestly, this is ideal for everything you wish to see and very good for transport in and out of town. Of all the places we’ve stayed across the world, this was not just outstanding but amazing value for money. Thank you to all the staff, Edyta and I are truly grateful for the wonderful time you gave us. Martin

The location is perfect right in the middle of all the action in the old city of Marrakech. The hotel was a sanctuary to the busy streets and market. The main meeting area in the hotel is a nice courtyard with retractable skylight. The rooftop is a great location for breakfast and a good spot to relax and plan The wifi is good Our room was spacious and quiet. Our hosts were very accommodating and helpful. On the last day I was still looking for a little something…so they dropped everything to take me on there scooter to find it. Mission Accomplished!.. I wouldn’t hesitate to go back here or recommend it!