Cari Hotel 4-Star di Marrakech

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!

Amazing experience I ever had lovely staff and very satisfied with all the amenities And hospitality was great and nice atmosphere

Place is nice and clean, staff was also very helpful. However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly. Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”. Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night. Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.

Very good Riad the food and the personal were amazing the Riad is very calm et very beautiful. Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location. I gladly recommend this stay

サービスのミントティーもとても美味しく、全部飲み終わったら、新しいものを持ってきてくれたりとホスピタリティーあるオーナーさんでした！ ホテルの部屋も可愛く、窓など建て付けが悪いところもありますが値段を考えてとてもよかったです！ 朝ごはんも美味しかったです！

Очень симпатичный отель, просторный, чистый и уютный номер! Персонал приветливый, очень быстро меня заселили. А завтрак просто восторг, лучший из всех отелей в Марокко) Расположен в центре, рядом много ресторанов.

バスタブがあって、オールインクルーシブなホテルを探していたらこちらを見つけました。 市内からはタクシーで80MADで、約20分かかりました。 ホテルから市内へ向かう場合のタクシーは150MADとのことです。 市内へはホテルのシャトルバスもありますが、片道1人15MADで、時間も決められているのと、当日予約は埋まっているので、タクシー利用をおすすめします。 バーカウンターやレストランにいたスタッフの方は皆さんとてもフレンドリーで、仕事もてきぱきされてました。 アメニティは、スリッパや歯ブラシ、バスローブなどは全てないです。 また、電源がヨーロッパ仕様なので、変圧器をホテル内にあるショップで80MADで購入しました。 レストラン会場は、朝食、ランチ、ディナー全てビュッフェ形式で、ワインも白、ロゼ、赤が飲み放題でした。 日本の感覚からすると、この値段でこの施設やサービスはあり得ないので、日程に余裕があるならぜひ一度宿泊することをおすすめします。

I booked this hotel especially as a keen fitness enthusiast, I liked the photos of the gym on the trip.com site and wanted to keep up with my running and weight training. On arrival I was told there hadn’t been a gym there for a long time (years). This wasn’t a good start. The receptionists change often at the hotel and they make a big difference when we needed help. A few of the receptionists spoke excellent English and were so helpful. For example, a tour bus didn’t arrive one morning and the receptionist phoned the tour operator and was really helpful. I wish they had all spoken good English as it was quite stressful at times to understand them and versa versa. The rooms are in need of some TLC and an upgrade. Considering the entrance of the hotel looks so nice, the rooms are quite dismal. However, there was hot water for showers and the rooms were mostly cleaned each day. The breakfast was great with lots of choice and western options as well as Moroccan offerings. The chefs make omelette to request and another lady made delicious flat bread fresh in the morning. The photo is a view from our room. The staff at the hotel were friendly and welcoming which we found is typical of Moroccan people, genuinely nice people overall.

This hotel was amazing close to many places and a 5 minute walk to the train station. I highly recommend this hotel.