Hotel Hilton di Istanbul

My entire stay at the hotel was excellent and pleasant from the very beginning to end! The hotel staff was absolutely amazing in all areas and all aspects of guest services and care. I am very impressed by the level of professionalism and positivity that I experienced from the moment that I stepped into the hotel. When I checked in, I had the pleasure of having Emre assist me. Emre was very professional, helpful and acknowledged me as a Diamond member. Throughout my stay, he graciously assisted me with any questions that I had along with providing me with recommendations for sightseeing and restaurants. Ali and Emirhan were also very helpful and gracious as well. They introduced me to Levent, their manager. I was able to let Levent know how happy I was with Emre, Ali and Emirhan's helpfulness, professionalism and level of service! Additionally, I had the pleasure to meet Esref Gun, the Banquet Manager. Esref is definitely a valuable resource to the Hilton Kozyatagi! He personally sought me out in the restaurant to introduce himself and offer his assistance during my stay as well as gave me beautiful fresh fruit plates and beverages that were delivered to my room. His graciousness and hospitality were so appreciated. The fresh fruit plates were such a nice touch and something I will always remember! The Executive Lounge and restaurant staff were amazing! Meryem, in the Executive Lounge, was so attentive, pleasant and hospitable! The restaurant staff were equally as attentive, pleasant and hospitable! Miroy and Burak were so attentive and friendly! And Neslihon, the breakfast chef, was so good! She actually remembered my omelet each morning without me having to ask. The food that was served in the Executive Lounge and restaurant for breakfast was absolutely delicious and of the highest quality! Honestly, the best food that I have ever experienced at a Hilton Hotel! My compliments to Esref to his banquet team of chefs, as well as to the Executive Lounge and restaurant staff!

Not so bad! It’s not old hotel. general, everything is good,but some moments are bad, the spa is bad!. The staff is very friendly. The restaurant has a great respect for the managers!

اقامة رائعة و الخدمات مميزة و شكر خاص. ل يوسف خذمة عملاء على الخدمه و اهتمام و بنصح النزلاء بتعامله مع يوسف …… شخص مهتم وفندق نظيف جداً وتعامل راقي من فندق راقي وشخص راقي للأمانه شخص مهتم بنزلاء لدرجه تحس انت في بيته .. اجمل فندق في تركيا واحسن تعامل.

Very good hotel with friendly and welcoming staff , just to let you know 2 issues . There is a club on 34 floor so if you are on 33 floor you will hear the music until 2 am . The( Do not disturbing) key is right beside your headboard where the light key should be so there is a very height possibility the you turn it on when you going to sleep as a result you room will not be cleaned the next day .

The hotel and the staff was amazing. The concierge people were so helpful and attentive to our needs. The restaurant and breakfast buffet was so so good. Rooms were spacious and bathrooms were very clean! I just wished the location was a little closer to the main attractions. We had to take taxi for going anywhere and because of traffic, we lost some precious time to the traffic.

The first moment I entered the hotel to check in Ruveyda gave me a very friendly welcome. I was here last August and Ruveyda was wonderful aswell. Very nice and helpfull. Always comes to me ask me if everything is fine and if I needed something I can always ask. The hospitality is so great. Ruveyda made me feel welcome the first second I came to the hotel. She is like a friend who you can talk to! This hotel is beautifull and very clean. Everything is very recommended!!!