Hotel Rotana di Istanbul

Normal bir Hotel, herkese göre değişebilir. Hotel gibi değil konspeti ama güxel

A rainshower literally falling down from the roof is not what you might expect in a hotel like this, but hey, you find yourself in Istanbul, the only place where someone is always readily available to come and repair it within half an hour even at 4am. There was a large restaurant I did not get to try, I did get to try the roomservice which I honestly wouldn’t try again. The pricing was at least thee times more expensive than around the corner where much better food is being served in restaurants on the streets. The hotel building is nice, but also a bit older with the golden futuristic tower struggling to shine in the dust of the metropolitan city of Istanbul, something you can not really blame the hotel for. Overall, decent stay, comfortable, spacious rooms with great view of the city. Would come back if staying in this part of Istanbul, but the traffic, airport and Bosphorus are factors to keep in mind when travelling Istanbul

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.

غرف قديمه سيئه ومعامله من الاستقبال سيئه وفضه وبدون احترام من البعض وعنصريه في اعطاء الغرف اعطوني غرفه قديمه سيئه بالرغم من انني عضو في روتانا والتنظيف بمبلغ 30 يورو كل مره والفوط 10 يورو ولم يكن هذا مذكورا في موقع الفندق ولما اعترضت قالوا انه مذكور وهذا غير صحيح ولما اشتكيت عند سوبرفايزر اخذ يتكلم بسلوك فظ وومستفز والكهرب انطفأ علينا في الشقه واستدعيت الفني ليصلحه وواحد من وسكتات الكهرب عمل شورت والبلكاتالكهربائيه متهالكه والشراشف والوسائد متسخة ومعفنه للاسف طلبنا تغييرهم بالرغم من دفع 30 يورو كل مره ولم تغير اخر مره اسكن في هذا الفندق انه كابوس لي ولعائلتي لم اتعرض له من قبل وارسلت ايميلات لموقع الفندق وفقط الرد وعود بحل المسأله ولم تحل قضيت 22 يوم في كابوس للاسف لاينصح ابدا بالسكن فيه والاثاث قديم ومتهالك والعزل سيء جدا

Bomonti Arjaan by Rotana is a truly fabulous hotel that exceeded my expectations. From the moment I arrived, I was pleasantly surprised by the quality and comfort of this establishment. The rooms are impressively spacious and very new, having been in operation for just a few months. Everything in the room was in perfect order, reflecting a high standard of maintenance and cleanliness. The service at Bomonti Arjaan by Rotana is exceptional. The staff are attentive, professional, and quick to respond to any requests, ensuring a seamless and enjoyable stay. The breakfast offered is generally good, though it could benefit from a greater variety of options to cater to different tastes. The location of the hotel is another significant advantage. Situated close to a Carrefour, as well as numerous restaurants and cafes, it provides convenient access to amenities and dining choices. Additionally, parking is hassle-free, which is a considerable benefit for those traveling by car. The apartment-like rooms are particularly well-suited for long stays, equipped with everything needed to make guests feel at home. I was impressed by the thoughtful touches, such as the provision of dishwasher tablets and laundry powder alongside the dishwasher and washing machine. These small details demonstrate a commitment to guest comfort and convenience. It will be interesting to see how this hotel maintains its standards as it ages, but as of now, Bomonti Arjaan by Rotana offers outstanding value for money. Whether you are staying for a short visit or an extended period, this hotel is an excellent choice that combines luxury, convenience, and top-notch service.