Hotel berhampiran Gunung Monserrate, Bogota

The staff were not particularly friendly but the bed and shower were great. I was a bit disappointed that the minibar in the room was empty/unavailable. I wish there were cooked meats available for breakfast like you'd expect from a Hilton. The airport shuttle was great. Overall decent value for money. Better than the Wyndham which I stayed at last time in Bogota.

處在富人區，寫字樓中，出入安全衞生高大上。樓下有日本菜，有墨西哥菜，有本地南美菜，很方便，服務禮貌周到。推薦。

The place was very nice, clean room every day, restaurant staff was excellent, I had surgery and they took care of any request, very good stay, only thing missing is a bit of activities or an additional restaurant.

The best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful. The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies. Other than the above, the location is very good, conveneint and safe.

Great location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.

Our experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault

I stayed at this hotel with my mom. It’s really close to the airport and a few blocks from “El campin stadium” transmilenio station. Also a shopping mall is a few meters away. I stayed on a Wednesday so there wasn’t much music but I can see how it can be quite loud during the weekends as there are many clubs near by. The breakfast was good and the room was okay. I must say that this hotel feels more like a motel or bed and breakfast as it is extremely basic. No decorations or any living areas that are inviting so it’s good just for a night or two but not for a holiday. There isn’t any elevator and no men that can carry your luggage so my mom carried my suitcase up to the third floor and the receptionist and I carried the big luggage up to the room. The water pressure is great and the hotel has hot water. Also there is satellite tv with options in English and Spanish. I have no idea if the hotel staff speaks English or not as I speak spanish. Overall it was good as the area is safe and close to most places I wanted to go like Monserrate.

The location in Candelaria district is perfect, they provide a relatively good breakfast and have a daily room service. That’s all on the good side. There is a lot on the bad side. My room was on the first floor (meaning the second after “planta baja”, so both windows look at atrium where the hotel cafe is, so you hear whatever is happening in the cafe and reception all the time 24/7 and that means talks, piano, calls…there is no sound proofing at all. That’s not all, you also smell whatever they cook in the kitchen and I guess they are not enforcing because in my bathroom I kept smelling tabaco smoke as if I am in packed smoking room in the airport. Also the room probably was nicely furnished 20 years ago but it is all worn out completely, things are virtually falling apart. Seriously..I had plank if the vanity falling when tried to place towel on the hanger and if you seat in the armchair you just sink into it so old and worn out it is. Because of the position of the bed, the cabinet door cannot be opened. There is no kettle, iron, or ironing board in the room. To sum up, the hotel might be an option if you are here for a short stay and it is offered cheap (as it was in my case) but I strongly recommend against staying there longer.

The Suites are very spacious and spotlessly clean. The large bed was comfortable and had quality sheets. Shower was good with plenty of hot water and large towels. WiFi was just adequate. Breakfast was nice with a good selection. The staff were friendly and very professional. We plan to return to the Tequendama to stay even longer when we return from a brief vist with friends outside of Bogota.