Hotel berhampiran Dataran Burg, Duesseldorf

The room was big and clean. Breakfast was good. The front desk was very friendly. Big thumbs up for Alper, he was very friendly and giving a lot of good recommendations for restaurants. The location is a little far from most of things, not recommend for walking . Mostly a long walk to Airport, Main train station and restaurants.

Nice location in Little Tokyo of Düsseldorf. Friendly staff. Clean and modern hotel. Breakfast was good and you have many choice. Nice bar and the have family board games.

We come to this hotel every year, and we can see the facilities in the room degrading. The were fine around 2016 to 2019, after covid lock down, when we were back in 2023, still good, and 2024, fine. Till this year, 2025, the toilet flush is half broke, shower head is not in good condition. Breakfast service is shrank, no more take away coffee cups.

The staff are courteous and friendly and the breakfast is very tasty. It is convenient to arrive and depart from the central Station and also close to shopping, dining and sightseeing. I really liked the design and the ambience in the hotel because they don't have loud music (it was very pleasant).

I stayed at the Holiday Inn Express Düsseldorf for 3 days and had a very pleasant experience. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay, making check-in and check-out easy. The breakfast offered a good variety of options, and the location was convenient for exploring Düsseldorf and using public transportation. Overall, it was a comfortable and enjoyable stay, and I would consider staying here again on a future visit.

Hotel is good, room service is nice, staff is kind. Facilities are generally in a good condition. Unfortunately, it only has one elevator, so, please avoid to use it during the peak hours. Also, dining hall is quite small, you may have to sit outside at the bar area. 😂

Gut gelegen für Veranstaltungen.  Preise an der Bar maßlos übertrieben. Für einen Aperol/ Lillet in einem 0,2l Glas mit viel Eis 12€.  Personal am Empfang super freundlich.

Good Location! Next to train station. Very convenient to visit Berlin. Room is large enough and comfortable. Have refrigerator. Haha it is very important if you visit Berlin’s in summer time. Breakfast really yummy! Staff is nice and friendly. I will recommend my friend to choose this hotel.

The Lady at check in was upbeat and friendly. I requested (due to the heat) in advance for a fan to be put into the room and for a quiet room away from the Main Road. Both requests were fulfilled. The beds are comfortable and the shower had a good pressure. Breakfast room was spacious and well looked after and the spread of items were very satisfying. We would return anytime. Excellent choice for customers who need to be near the Main Railway Station (3mins) walk. There is also a large Lidl opposite the Station a mere 4 minutes walk away from the hotel. From the Main Railway Station to the airport takes 10 minutes and costs 3.80 Euro per adult.

So I wouldn't call it a hotel and certainly not a 4 star. It seems that they technically did everything to be called 4 stars without being worthy of 4 stars. I would define it as an office building of (not fancy) origin where instead of offices there are bedrooms. The gym and sauna looked gielo pushed them with force only to be considered to have them. The atmosphere in the building is not that of a hotel. The only good thing there is the breakfast and the view from it. The rooms with comfortable beds and relatively clean but not properly maintained, for example, during our stay, the shower faucet exploded in the middle of the shower, so it caused us a lot of sorrow and a very unpleasant experience. There are no sitting sofas in this place just to rest or relax. You can go up to the restaurant/bar on the 16th floor and sit there, but then you feel like someone who comes to the restaurant and doesn't buy anything, which is a feeling of shame. And their cancellation fee is 90% of the order, so you can't cancel after I realized that I fell into a sting.