Hotel berhampiran Dataran Burg, Duesseldorf

Nice location in Little Tokyo of Düsseldorf. Friendly staff. Clean and modern hotel. Breakfast was good and you have many choice. Nice bar and the have family board games.

The room was big and clean. Breakfast was good. The front desk was very friendly. Big thumbs up for Alper, he was very friendly and giving a lot of good recommendations for restaurants. The location is a little far from most of things, not recommend for walking . Mostly a long walk to Airport, Main train station and restaurants.

We come to this hotel every year, and we can see the facilities in the room degrading. The were fine around 2016 to 2019, after covid lock down, when we were back in 2023, still good, and 2024, fine. Till this year, 2025, the toilet flush is half broke, shower head is not in good condition. Breakfast service is shrank, no more take away coffee cups.

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I really don't understand why the remark for this hotel is so low,everything here is so perfect,with nice staffs, clean and brand new room, the location is very good as well,takes only 7 minutes to central station, the price is very cost-effective i think.

Cons - 1. Self-check-in only. The staff just stand nearby and watch. After 6 hours of travel, filling out a long form with many fields is a real torture. 2. No bottled water. There is no complimentary water in the room. 3. Poor breakfast. There are no sweets at all. The food is very bland (especially compared to Italy). Pros + 1. Great interior. Standards in design is nice. They used high-quality and pleasant materials. 2. Good pillows. There are two types of pillows to choose from. 3. Nice gesture at check-out. They gave us a card to use the guest restroom after checking out.

A comfortable and cozy small hotel in a very convenient location next to a streetcar stop. It is about 15 minutes by bus from the airport and also about fifteen minutes directly on the streetcar to the downtown so it is easy to get anywhere. There are several restaurants and a small market across the street and several supermarkets and many more restaurants and shops in walking distance. The staff were friendly and speak English. The bed was comfortable and the room was a good size. A small bathroom and the main disadvantage no air conditioning but the room was pretty comfortable with the small fan they provide. The breakfast was great with many choices. The WiFi worked well and the tv had a few English and foreign channels. A good value for money and a good location if you like to see a normal neighborhood but convenient to get around. I would stay again.

Gut gelegen für Veranstaltungen.  Preise an der Bar maßlos übertrieben. Für einen Aperol/ Lillet in einem 0,2l Glas mit viel Eis 12€.  Personal am Empfang super freundlich.

So I wouldn't call it a hotel and certainly not a 4 star. It seems that they technically did everything to be called 4 stars without being worthy of 4 stars. I would define it as an office building of (not fancy) origin where instead of offices there are bedrooms. The gym and sauna looked gielo pushed them with force only to be considered to have them. The atmosphere in the building is not that of a hotel. The only good thing there is the breakfast and the view from it. The rooms with comfortable beds and relatively clean but not properly maintained, for example, during our stay, the shower faucet exploded in the middle of the shower, so it caused us a lot of sorrow and a very unpleasant experience. There are no sitting sofas in this place just to rest or relax. You can go up to the restaurant/bar on the 16th floor and sit there, but then you feel like someone who comes to the restaurant and doesn't buy anything, which is a feeling of shame. And their cancellation fee is 90% of the order, so you can't cancel after I realized that I fell into a sting.

房間不大，比較乾淨，但是歐洲的服務態度都比較一般，價格對於這個酒店來説有點貴了，不過在展會期間也能理解。