Hotel berhampiran Stesen Kanashima, Shibukawa

Thanks for the hospitality of the hotel, especially staff lǐhǎi yáng. He is re really helpful and always provides details explaining of Japan traditions. We feel grateful. We were arranged the smoking room, which was unexpected. With the help and the assist of Trip.com cs team and the translate of lǐhǎi yáng. We are promptly upgrade the room to newly decorated. Special thanks to Trip.com and staff lǐhǎi yáng.

我訂的日式房，窗外就是伊香保石段街，景色很不錯。酒店的環境，服務，一泊兩食的餐飲也非常好吃，餐前酒是酒店自釀的，一看都是花了很多心思在好好經營的酒店，非常温馨，家人孩子都異常滿意。訂的日式房贈送的私湯也很舒服，完美。

Kinchoro is the more exclusive wing of Fuikuichi. The rooms come sight private onsen and it’s similar to most 10 tatami rooms. The service from the staff is good. They are almost invisible when you don’t need them but will magically appear when you need help, during meal times and check in/out time. The food unfortunately seem to be so so only. I didn’t find it spectacular, and in fact fringing on being a bit too inventive. Otherwise, all okay.

Location of the Ryokan is excellent and very convenient. Service is fantastic from valet parking, front desk to in room dining. However, the property is very old and the dated. As the walls are thin, noisy neighbours made it difficult to sleep.

The service was excellent there. Very helpful but not overbearing. When we were there in November they offered a private pre-booked onsen for 1 hr. It was unexpected and so luxurious. It was right next to the Ikaho steps and they had plenty of parking.

Stayed there for 2 nights as a solo traveller. Most staff couldn't speak English but tried their best to communicate via translator apps and provided excellent service. Breakfast & dinner were served in the common rooms at Level 2, and the spread was different for each day. Food was pretty decent and very generous servings. Access to the public baths & rooftop onsens are limited by timings, staff will inform you at check in. Location is excellent, very near to the Ikaho bus stop that has the buses to Shibukawa JR station. Note it is on a very steep slope so you will have difficulties if travelling with heavy suitcases. Generally a very pleasant stay, and was very warmed by the heartfelt service.

Good location and facilities. Food was below average standard for a Japanese ryokan. Beef and seafood were not good.

Awesome hotel. Rooms are traditional Japanese with tatami. Very spacious. Hotel onsen was very nice and traditional. Not crowded and very cozy and relaxing environment. Staff are super friendly. Perfect getaway type hotel. It’s closer to the top of the steps so if you’re carrying lots of luggage best not to walk and reserve the shuttle for pickup.

위치가 이카호 돌계단 바로 앞이어서 너무 좋았고 숙소 크기나 상태도 너무 좋았습니다 샤워기가 고정이 안되어서 자꾸 세면대랑 변기쪽으로 고개를 돌리는것 빼고는 너무 만족스러웠습니다(온수 잘나옴) 체크인때는 수기로 써서 드리고 주차장도 작게 있었어요(무료주차) 체크아웃때는 키만 카운터에 놓고 가는 형식이었습니다 유카타도 무료로 빌려주셔서 입을수있었어요

The room is very nice and spacious with an attached private onsen. The front desk staff are very friendly and helpful. Buffet dinner and breakfast are very delicious. We enjoyed our stay very much.