Hotel berhampiran Muzium Te Papa, Wellington

I stayed at Boulcott Suites for three nights and overall had a pleasant experience. The location is excellent — plenty of eateries nearby (many Asian options), a New World supermarket just around the corner, and Cuba Street all within walking distance. For those driving, private parking is available at NZD 29 per night, though it does need to be booked in advance by calling ahead. The room itself was well-equipped, with nearly everything listed on their website provided. Amenities included tea, coffee, hot chocolate, an infusion tea selection, a coffee machine, kettle, washing machine, clothing rack, clean towels, shampoo, conditioner, shower gel, and a hair dryer. There’s also a convenient kitchenette with a stove and full set of utilities if you’d like to prepare meals. Do note that some basics like a toothbrush, toothpaste, shower cap, and bottled water aren’t supplied. I just drank the tap water, which seemed perfectly fine. On the downside, I felt the room was a little dusty, which took away slightly from the otherwise good presentation. I had also requested a baby cot during booking and was told it would be included, but it never arrived in the room. It wasn’t a big issue for me personally since the bed was large enough to co-sleep with my baby, but it’s worth mentioning for others who might rely on that service. All in all, Boulcott Suites is a convenient and comfortable choice in the heart of Wellington, with great amenities and an ideal location. With a little more attention to detail on housekeeping and guest requests, it would be close to perfect.

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

Overall, the hotel was clean, and the staff were friendly. The breakfast offered a good variety of options; however, we found a mouldy bagel and a hair in the full cream milk, which raised serious food safety concerns. The staff at the egg station were also not very friendly. In addition, the room's heat pump/air conditioner was very noisy, and my friend couldn't sleep well throughout the night. We hope these issues can be addressed, as they affected an otherwise pleasant stay.

About a 15 min walk from the city centre. Large rooms and good facilities: fridge, microwave, washing machine, dryer, A lot of traffic noise, but the bedroom is set back from the road so is insulated. Some neighbour noise: slamming doors late at night. 10am checkout is a little early. Overall good value for money and I would consider staying here again.

Seriously lacking in hospitality. Asked for a latte at 5:57am and was told “ we don’t  open until 6am” No newspapers available. Bellhop service virtually nonexistent. Room service was good. Front desk agent untrained and unsupervised. No greeting upon entering the hotel or restaurant. Great mixologist at the bar.  Kudos to Andreas the only friendly person we met not really sure what his position is there but he was great, helpful and kind to two old ladies with multiple bags.  No hand soap in the bathroom and towels were not changed.  $45.00 per day valet car service seems a bit much given that there really isn’t another option. We stayed in a “superior double double “ Not sure what superior meant. One of the beds was hard up against a wall. Less than a meter between end of beds and desk/tv stand. Entertainment system did not offer any pay as you go options just a bunch of sky. No Netflix type options. I will not be recommending this hotel to anyone and most certainly will not be going back!

good location advantage to have a taxi rank at the front door room very clean lovely kitchen fully well equiped bathroom fully equiped washing machine access very secured good helpfull reception staff what more do you want ?

Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!

We needed a place to stay in Wellington for a couple of nights and selected Trinity in a random selection online. Criteria were, reasonably easy to get to by car, reasonable proximity to Te Papa and reasonable price. Trinity covered those bases. Online booking was simple as was check-in. Car parking was in a Wilsons building just across the street, arranged by the hotel. The facilities were up to our expectations. The bed was extremely comfortable, and the bathroom amenities were all you could wish for. We were away from the hotel all day, so didn't need anything else. We had one evening meal in the restaurant and that was quite adequate in terms of preparation, flavors and portion size. Check-out was straightforward and we were offered storage for our luggage for the day although we didn't need that service. We are well into our 70's but walking to attractions was not an issue. We were more than happy with our stay and in similar circumstances would stay there again.

Aura Hotel is located right next to the vibrant Cuba street and Courtenay place. The room on level 2, block J was spacious and in great condition. However, the first room I was assigned in Block 'N' had a strong, suffocating smell and lacked windows. I called the front desk to request a room change since I couldn't find any windows in that room or the dining area, only to be informed that all blocks in the hotel were windowless. As I walked back to the front desk, I noticed a block with open windows. The front desk staff wasn't happy with me for checking other blocks and also annoyed when I informed him that I knocked on neighboring 5 empty rooms in the Block, without any response, to enquire if they experience the smell too. The personnel claimed that the block I saw was the only one with windows and was fully booked. I returned to my initial room, but the odor persisted, prompting me to return the keys and applied for a refund. After almost an hour, we inspected the room again with the receptionist, and surprisingly, the smell had vanished. Despite this strange encounter, I still opted for a room change. I was given another room in block 'J', which, while also lacking windows, it had a better odour. As I explored the floor after settling in, I discovered several other blocks with windows. This experience reflected very poor service and dodgy misleading information from the front desk. The first six uploaded images are of Block N, while the subsequent images, beginning with the keys, showcase Block J.