Hotel berhampiran Arboretum Hoyt, Portland

.The hotel left a mixed impression. Despite the excellent reviews and not being the cheapest option, we were overall disappointed. Starting with the positives: A very convenient location in a pleasant, green, and quiet neighborhood not far from downtown. There are plenty of great cafés, small shops, restaurants, and wine bars nearby. Polite and friendly staff at the front desk. Interesting room design. Spacious parking available for hotel guests. Large rooms. Now the downsides: Thin walls and creaky floors made it very difficult to sleep. The soundproofing is basically nonexistent. The young couple staying in the next room was clearly enjoying their time together, which unfortunately meant a very uncomfortable experience for us. In addition, the refrigerator in the room was extremely noisy — not only did it hum loudly when running, but it also made constant knocking sounds. The breakfast was exceptionally poor. The only “hot” items seemed to be the coffee and a dishwasher, which, oddly enough, was placed right in the middle of the breakfast area. There were two small TVs in the room, both positioned very inconveniently for viewing, and neither had streaming services available. The housekeeping staff was intrusive — within a 20-minute period, they knocked on the door three times (and even tried to open it once), apparently trying to hurry us out, even though it was still before checkout time.

I had a very pleasant stay at this hotel and would definitely recommend it to others. The rooms were clean, spacious, and well-maintained, with all the necessary amenities for a comfortable stay. The staff was extremely courteous and always ready to help, which made the experience even better. Check-in and check-out were smooth and hassle-free. The location of the hotel is also a big advantage, as it is easily accessible and close to key areas. The food quality was excellent, with a good variety of options available. Overall, it was a great experience, offering good value for money, and I would happily stay here again.

We fly in from Hawaii, our flight delayed 3 hours, so we arrived at the hotel at 4am, the girl at the counter was walking towards outside and saw us entering the hotel with luggages without saying a word, we thought she was stepped out just a bit, and waited in the lobby, but she disappeared! There was another man in the lobby he tried to help us find her however no luck. We were so very tired and waited in the lobby for half an hour, she finally came in and gave us the key of the room, it only took like 2 minutes. If it were that simple, why not just handed the key to us upon our arrival, we tried to make phone calls, but the phone rang right in front of us in the counter with nobody inside, it's very very very frustrated.

This hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.

Let me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK! I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.

Great hotel for families and you can stay, they give free drinks as well as breakfast

One word: Perfect ! Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.

スタッフの方々がとても優しいです。部屋もとても清潔でした！ヘアドライヤーが部屋に置いてなくて、スタッフに伝えたらすぐ出してくれました。朝の軽食もありとても快適に過ごすことができました。

Good enough considering how expensive everything is these days. Very basic. Clean enough. No luxuries, but a good bed.