Hotel berhampiran Pusat Thomas & Mack, Las Vegas

Stayed here with my wife for her birthday, and it was a major disappointment. Despite the occasion, we were given a terrible room with a poor view. No birthday greetings, no recognition - nothing. What's even more annoying is the ”follow-up.” After checking in, I received a text asking for feedback. I replied explaining the situation, but nobody bothered to respond or fix it. There is no point in asking for feedback if you plan to ignore it. Poor service and a total lack of attention to detail for such a high-end resort.

We recently stayed one night at Westgate Resort and ****** (April 4-5 2026) and overall had a pleasant experience. The staff were very accommodating and made sure our request for a room facing the Sphere was granted, which we really appreciated. However, there was one downside during our stay. While taking a shower, we noticed mold in the shower area, which was quite concerning and took away from the otherwise comfortable experience. We hope the management can address this issue, as the service and location were great.

I was in town for a social media event and I had a great stay at MGM Grand Las Vegas! The overall experience was really enjoyable—from the variety of restaurants and shopping options to the shows and attractions right on-site. The bed was super comfortable, and the pool area was definitely a highlight… the lazy river alone made it worth it! The staff was friendly and accommodating, and the amenities truly delivered. The only downside for me was the view from my room and being located in the North Tower—it felt a bit tucked away and less convenient. Aside from that, everything else was amazing, and I would absolutely stay again!

Room was spacious, it's nice being off the *****. A lot of Asian restaurants near the hotel. The AYCE buffet is wonderful.

I was a little worried when I exited the freeway and immediately found myself driving through a large homeless encampment. However, it was confined to that one block. The hotel itself does not have homeless hanging outside or milling around. There is a parking garage, but if your vehicle is taller than 68” you won’t be able to use it. Instead, you’ll have to park in the immediate adjacent covered spaces (none available when we got there at 10:00); but there’s another outdoor lot that was never full on the other side of the hotel- accessible by foot by either walking through the ****** or outside about ½ block. Your hotel room key will get you in and out of the outdoor lots and garage. Hotel staff and security are very nice and helpful. The hotel was very clean, but I have asthma so walking through the smokey ****** was difficult. I forgot that Vegas is still stuck in the 70’s when it comes to indoor smoking. We had a room on the 9th floor. There are 4 good sized elevators that arrive quickly and they are clean and don’t smell. Our room was clean, but no coffee maker and no microwave. There is a small mini fridge- really small. There’s a hairdryer on the wall by the sink. Adequate water pressure in the shower. Enough counter space on both sides of the sink for bathroom items. Shower has soap, shampoo and conditioner dispensers- I forgot to let management know that the conditioner was pretty much jammed, but I was able to get some out with a lot of pumping. Queen beds were comfortable. Very thin “blanket” so if you’re with someone who cranks the AC up, you’ll need a better blanket. The AC unit was a bit loud but I usually have white noise playing to get to sleep so it was good for me. Our room overlooked the freeway and industrial area so we did have freeway noise- again not an issue for me. I liked the shutters instead of drapes. Floors could do away with the carpeting in the rooms. We didn’t watch any television but there is one. Surrounding area: Mob Museum is across the street. So is Fremont Street which has some of the oldest hotels and Binions where you can take a photo with a stack of money- I think it’s 1 million dollars. The California Hotel across the street caters to Hawaiians. You’ll find great Hawaiian food there. They also have the pool for Main Street use- can’t comment because I didn’t use it. What I learned today when we headed home is that there’s a Costco (needed gas) 5 minutes away & the escape rooms that my friend said we should check out (we didn’t have time). There is a fantastic breakfast place 2 blocks down that is always busy. Hash House. If it’s packed, go to the bar to order takeout. Takes 15 minutes and you can grab a table in the food court 100 feet away.

Thru Trip.com, we decided to book this hotel for the cheaper price as we only need to stay a short while - arriving late at night and leaving early in the morning. It's a bit confusing the info : This is a property, not a hotel? It says must inform the hotel if late arrival so we did but there was no reply or acknowledgement to know if there's a special procedure to check in ; for eg, they have to give you a special code or arrangement for late check in. The next letter to us was weird!!? It says check in instructions as follows but nothing, it's blank...... See photos of their replies. So we were concerned - our situation, pls see photo. But there's no reply in the Message Chat. These left us very worried and anxious. In the end, we had to keep calling this no and that no given by Trip.com, knowing that we will be kept waiting in line. Even when arrived at the airport, we kept calling. Seems one of the phone no is wrong? Trip.com, pls check with the hotel or person in charge. As for the room amenities, they are quite bare - no fridge, no kettle, no drinking water (you have to drink from the tap) in the room. Bath water was not hot when we bathed.

The hotel itself is fun, with plenty of things to do inside, and it’s very clean. However, check-in and check-out are self-service, with only one staff member assisting everyone. It seems rare for guests to get it right on the first try. Also, we requested for daily housekeeping, but no one ever came.

- check in and check out Q was so long. - room not provide any bottle water and slipper, probably this is the practice in USA. - the room are quite run down, my finger got cut by the damages water tap. Called to the front desk to asked for a plaster, but never shown up. Good luck if u got the room in Resort Tower,room 6235. - staff at Concierge and luggage drop off area are friendly. - choose Royal Tower if ur trip is gonna to rely on Uber. Bcs there is where the rideshare pick up point.

Teman lelaki saya dan saya terbang ke Vegas untuk hari lahir saya, dan menghabiskan minggu yang indah di Hotel Rio, bilik itu indah, saya menyukai segala-galanya! Pemandangan dari tingkap (kami berada di tingkat 8), bilik mandi bersih, pengemasan datang setiap hari pada masa yang sama

Perasaan keseluruhan sangat baik. Sangat senang makan, minum dan berjalan-jalan. Suasana baik pada waktu malam dan ada muzik live. Apa yang tidak begitu baik ialah tempat letak kenderaan terlalu jauh, dan berjalan lebih dari sepuluh minit untuk berjalan kaki.