Pengguna Tetamu
7 September 2024
Natalij El Rameid went above and beyond for my stay at the wonderful hotel. I reached out to her via email before arrival and told her that I would like to ask my girlfriend out, she helped ensure everything was arranged above and beyond and made our stay incredible. Erica Viveiros is also someone I would like to highlight, she has welcomed us before and remembered us and greeted us. She is incredibly friendly and her customer service is amazing and it can be seen how much she cares for her job and she genuinely is there to help. We have been on 4 separate occasions and 3 times in the last 3 months. Every time we have gone the hotel is immaculate and spotless. The entire hotel is always so clean and the staff are always so friendly and are willing to go above and beyond. We have gone for both our birthdays as well and will continue to come back for such an amazing experience continually. The location is perfect for a weekend away to visit all the London sites, just a walk away. The food and drinks available are top quality and make you not even want to leave the hotel! The spa resources are brilliant, they are clean. Definitely worth a visit whilst staying in the hotel. Thank you for multiple amazing stays, we have recommended to our friends and family and will definitely be visiting again to this wonderful hotel.
Terjemah