Hotel berhampiran Swiss Wheel in Luzern, Lucerne

Positives * Helpful and quick remote service. They helped arrange our requested extra pillows before arrival. They also arranged to send us the Lucerne visitor pass by email two days before arrival. There were some spiders in the rooms that were quickly removed for us. We also had an issue with the air conditioner that was quickly fixed while we were out. * Attractive modern and practical design. * The organic bathroom amenities set by local brand is a nice touch. * There are supermarkets and shops nearby. You must try the freshly baked pastries from Aux Merveilleux de Fred in the morning. The chocolate cramique is delicious as it comes out of the oven. * We requested a quiet room and were assigned on the 5th floor. It was nice and quiet and we could easily access the room using the lift. To be improved: * A microwave would be great to heat up food. Placing one in the common laundry room could also help. * There were no instructions on how to use the electrical stove top and other equipment in the room. This info would be good to add in the Lubo app. * A sponge is provided in the kitchen but there is no dishwashing detergent. There are not enough additional dishes to make use of the dishwasher. A small dish drying tray would be useful in the kitchen too. * The mirror near the entrance needs lighting. The shower area is also too dark. * The body soap was not placed in the shower. It was in the kitchen instead. * The air conditioner made a strange noise from time to time. * The water pressure and temperature of the shower was not stable.

Here are a few points of feedback: Friendly Staff: The staff were generally friendly and polite. When I arrived at the hotel earlier than the check-in time, the staff provided space for storing my luggage. Comfortable Accommodations: The room I stayed in was generally comfortable and clean, providing a decent level of comfort during my stay. However, there were a few minor maintenance issues that could be addressed, such as the brightness of the light. Also, the spray at the toilet did not function properly. The dining options at the hotel were satisfactory. While the meals I had were tasty, I felt that there could have been a bit more variety in the menu offerings, especially for guests staying for an extended period.

The hotel deserves a perfect score! And the staff from Reception to Bolero restaurant a 6 our of 5! The friendly and informative greeting we received at check-in was superb. The bus tickets for Kriens/Pilatus is included for all guests and close by. The receptionist went even as far as walking us to the parking we had reserved (22CHF/day--worth it). We had room number 611 with a bay window on the top floor and it was very comfortable. They thought of everything from coffee machine to all small details a traveler might need. The location is very central!

A very distinctive hotel, although the rooms may be quite crowded, the front desk is very friendly~

Quite a walk from the train station. Recommend to take the bus if you have the Swiss Travel Pass. Take the number 4 from the Bahnhof, gets off right after crossed the bridge at Brunigstrasse. The first day I am only with 2 people so stayed in a triple room. The Shower room is directly open up to the bedroom with only frosted glass and no curtain. And sink is IN the bedroom so would have no place to change cloths. I guess it makes sense for any couple but kindly of odd for triple. The second day a friend joined so we move to a family room with a proper washroom which is much more ”family friendly” The hotel serve breakfast at a very low and nice price (in Swiss terms). Get hot water free at the lobby but no boiler in the room. For the best it provides microwave oven, so can get food from nearby Denner if you are on a budget. Be sure to get in line early cause there will be people lining up at around 6.

The hotel is very cosy and I felt there really good. The hotel staff was friendly and very helpful. When I arrived they showed me everything in the hotel and explain me the important thing. I totally recommend for solo travelers. The room and shared bathroom was kept tidy and cleaned. The breakfast was really delicious. The hotel location is also perfect. From the hotel you can walk around and you are everywhere close to the nature. For me it was very pleasant stay. Thank you for everything. And I hope I will come back again :)

L'hôtel est conforme aux standards IBIS. La literie est confortable et la chambre plus grande que dans d'autres établissements du groupe. La salle de bain et la cabine de douche sont trop exiguës et il manque d'étagères où poser une trousse de toilettes. Nous avons déploré l'absence de climatisation dans la chambre. Le ventilateur peinait à rendre la température supportable. L'hôtel est situé à l'extérieur mais le centre-ville de Luzerne est accessible en moins de dix minutes par le train grâce au pass fourni par l'hôtel et la gare toute proche à pieds. Parking public en sous-sol accessible directement depuis la réception.

I stayed at the Gasthaus Badhof for a week. I booked on the hotel website and got a special price for staying seven days in a row. The hotel is located in a quiet town five minutes by car from the centre of Lucerne. I went down walking to the city in less than an hour twice, walking along the edge of the lake to the city. There is a bus line -free for being a hotel guest- with a stop a few meters away, very convenient for the return, uphill. It is a one-story building with twelve very spacious rooms (50 m2). The architecture is very modern and the quality of the construction, facilities and furniture are excellent. The bathroom is integrated into the room, the shower is a very well built glazed hurna. Each room has a large covered terrace where you can admire the magnificent landscape: an nine-hole golf course and, in the background, Lake Lucerne and the Swiss Alps. You can walk or go jogging around. I had an underground parking space -with charging point for my electric car- with direct access to the room by elevator -no additional charge-. On the ground floor is the reception and the restaurant lounge with large windows to the golf and exit to sit outside. The breakfast is not of great variety -because the hotel is small- but it is served in a very correct way and with fresh products of very good quality. All the hotel staff and golf course caretakers are very friendly and professional. They are always willing to help and showing their best smile. I think it is an ideal place to stay to visit Switzerland staying in a real four-star hotel, modern, quiet, clean, discreet, convenient and reasonably priced.

Really lovely hotel, spectacular view of Lake Lucerne. Very easy to get around - bus stop right in front of the hotel which made daily trips very easy. The staff were super friendly and accommodating. We had a very nice dinner at the restaurant, also with with an incredible view. Though this is an older property, the nice sized rooms, balconies w great views, and the grounds made this an incredibly charming and visually appealing spot to vacation. Would recommend to everyone!

First, the location is beautiful. The hotel is clean and tidy, and the staff very friendly. It's a wonderful place to stay. We used this location as a base to explore the region. It's very quiet and there's not much traffic on the roads at any time (except around Zurich in rush hour). You do need a car here as there's nothing to do in the area. They'll charge you 20 Francs a night for parking. As we stayed for 7 nights they charged a max free of 100 Francs. Not too bad I suppose. The downside is the bedroom. The lighting is dreadful. There's also no air con. They did supply a fan to blow the air around which did help a bit. There's a sensor in the bathroom that detects movement and comes on. The decorative shelving had more light than the rest of the bathroom. Perhaps 3 candles would have been better. The shower has plenty of power and hot water but as it's placed over the bath it hardly keeps the water in. It's a job to stop soaking the floor. The lighting in the main room is dreadful too. We didn't have a lake view which was our choice but we didn't expect to be in full view of other residents either. There was a blind that you could use to add screening and shelter from the sun, but it seemed to have a mind of its own. Sometimes it wouldn't go down, other times it would but then go up again without warning.