Hotel berhampiran Palm scheme Mosque, Makkah

This is my 6 time in this hotel but this time I have decided to not comeback to this hotel again just because of the receptionist rude behaviour. The Girl Receptionist khan one of the rudest people I have met in my life. I arrived at the hotel little early around 5am and I told them I am going to perform umrah and I will comeback around 12pm to hotel and I am with 1 years old infant please let me check in. In the morning they told me that the room will be ready by 10 am so no need to be worried. After performing the umrah I went to the hotel at 12pm and I asked for the room but the receptionist khan is speak very rudely with me and told me to cancel my booking and leave the hotel or wait for 4 hours. I told her in the morning I was told the room will be ready by 10am but she didn’t replied back. I was very shocked that they are giving room other people but not me and when I ask for refund she said no refund so I now I don’t have any option and just I have to wait. I wait for two hours and then finally I got chance to meet with Hotel Manager Mr Eda maybe mistake in name but he is bald and he finally help us to check in. Now I want to ask questions why so rude people on Reception ? Why she is not letting me to go room when there is other people are going ? My family is suffering from all this and my child is sleeping in Reception lounge sofa.

Wow! What a hotel! It exceeded my expectations by far and I really enjoyed every moment of it. The service is amazing, especially Mr. Muhammad, what a kind and gentle man. He happened to check us in and check us out. As soon as you enter the hotel the wonderful smell hits you. The decor is out of this world. The calm earthy colors, the subtle bling in between everything is well thought of. The complimentary elements in the hotel i enjoyed as well. Good quality coffee, plenty of towels, of diff sorts and sizes, a beautiful view! The shuttle busses were very frequent, most I waited was 2 minutes probably, but almost in all cases I didn't have to wait. All doors are opened for you and they make you feel like royalty. Breakfast was also a variety of good food. I will definitely visit again. It was cheaper than the hotels nearby.. Last I will say is Allaahuma baarik!

Disyorkan untuk keluarga. Hotep mempunyai lobi sendiri yang ditetapkan jadi kami tidak perlu berurusan dengan orang ramai dari tetamu hotel Menara Jam.

Hotel yang mengagumkan, kami mendapat pemandangan bandar dan ia sangat mengagumkan. Agak pasti akan kembali ke hotel ini. Semua orang di hotel ini sangat baik. Perkhidmatan bilik juga bagus, daftar masuk juga lancar tanpa menunggu kami mendapat bilik terus selepas waktu daftar masuk. Sarapan pagi mempunyai banyak pilihan makanan. Makanan tempatan dan barat. Sangat bagus dan disyorkan. Yang haram juga sangat dekat dengan hotel. Anda hanya boleh berjalan ke haram.

Two nights stay was just great; attentive but not intrusive staff made the difference. Miss Nehal and her colleagues at the reception, management and restaurants are among the best Marriot brands staff I have ever seen. Arrived too early for the usual check in but was treated in the best way with minimum waiting and an upgrade. The location near the HARAM is just great and the view from the 21st floor restaurant is awesome Wide variety of delicious food at breakfast and dinner time with highly courteous staff and good looking smiling faces every where . Some facelift is needed in the rooms though Thank you all Dr A Hawwari Titanium member

Our stay at Emaar Elite was very enjoyable. The staff was very helpful. We arrived early, and our rooms were not ready, but we were able to drop our bags and leave freely for a while before check-in. It is a reasonable walking distance from the Haram (about 15 minutes on foot) and the hotel provides shatter buses to and from the Haram throughout the day.

Le Meridien tower is the best hotel in Makkah . The manager Ahmed Shaker is very hospitable and kind person.I stay 4 times in Le Meridien. Tower no 4 , Tower no 5 and Tower no 8. all towers are good. Managment. Service anf price all excellent. Hotel rooms , bath rooms and kitchen big and clean When i come Makkah i will stay in le meridien LE MERIDIEN IS EXCELLENT

Hotel is good but amenities haven't been provided as written there was no iron in the room. And staff in night is unsupportive even he didnt allowed your guest to visit you which is weird. Haram is far from here and no shuttle service provided like other hotel does

The hotel and the room itself were excellent and clean. It is a bit far from Masjidil Haram but the hotel provides free shuttle bus every half an hour. The trip will take about 20 minutes one way. The receptionists were professional and nice.

حجزت الفندق لإقامة الوالد والوالدة خلال أدائهم العمرة في شهر رمضان .. وتركتهم في الفندق بمفردهم لمدة 5 أيام .. وكان مستوى التعاون من قبل فريق العمل داخل الفندق أكثر من رائع. وأخص بالشكر الأخوة المسؤولين عن المطاعم والأستاذ رضا شعبان مدير الأغذية والمشروبات بالفندق على تعاونه الدائم معهم هو وفريق عمله المميزين. تجربة جعلت الفندق اختيار الأول دائما عند زيارة مكة. شكراً لكم