Hotel berhampiran Grace Community, Melbourne

Check in was really easy, also it doesn’t mention online but you have to make a $100 deposit before you can actually get checked in to your room and it has to be done with a card. Otherwise great service and rooms were tidy.

Choose another venue, this one is not worth the price. Customer service is non existent. The other couple with us felt very cold in their room so we asked for another blanket as there were no spares in the unit even though their guest Information says there is. We never got the blanket. There was no window covering on one of the windows in our bedroom and as it faced west, the room got very hot in the afternoon not to mention the sun streaming in first thing in the morning. The plug in the sink in our bathroom did not work which made it difficult for my husband to have a shave on the day of our daughters wedding. Maintenance agreed that it was faulty but couldn’t fix it until Monday, this was on the Friday. We never saw him again and we were there until the following Wednesday. The unit is for 4 plus people but only has seating for 3 in the lounge room. We requested another chair, also did not materialised. They missed servicing the unit one day and we had to find a place to dispose of our rubbish as the bin was full and our supplies had not been replaced. The only good thing about the quest was the location but I would NOT stay there again.

Awsome, a recently renovated, hotel approx 30 minutes outside Melbourne CBD. Spotlessly clean, well priced hotel with very comfortable airconditioned room. Also included a welcome drink, an unexpected suprise. Hotel is only about 150 metres from the railway station. Hotel has excellent bistro for lunch and dinner. Shared bathroom facilities are also super clean and well maintained.

Perfect location and nice staff. But that’s all. The room was completely different from the photos. There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor. If we knew this, we wouldn’t have booked this hotel. Location is perfect so I would recommend this hotel to people who don’t really care about shower.. Other rooms could be different and better than our room…

I had a reasonable stay at Carlton Lygon Lodge. The biggest positive is the location, which is very hard to beat. Right on Lygon Street (but at the, somewhat, quieter end) and just a 10-min walk to Brunswick/Fitzroy. The accommodation itself is okay, but could definitely be better. The room smelt quite a lot, for one. The decor is also pretty dated. And it was noisy late into weekend nights due to passing traffic (so I needed to wear my noise-cancelling headphones to get to sleep). The price is quite reasonable though and the staff are friendly and helpful, so this place could be a good option if you want a great location, plan to be out most of the time, and want to save on costs.

We were warmly greeted and served by front desk personnel Tina on 28-Nov-2023 evening. Everyone is equally helpful, even though it is a busy hotel with many travellers checking in and out. Hotel room is simple but the hotel location is great, right beside the Chinatown and the CBD area etc. You can walk to anywhere, K-Mart, plenty of restaurants and shops. Lovely breakfast spread enough to start our day well 🥰

Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

A brand new hotel is always good to experience - fresh rooms and public areas. Great staff throughout. Excellent coffee in lobby. Great location with awesome bars and restaurants close by. My only negative is “city view” rooms have a city view when standing up - but when sitting down or in bed the glass has privacy screen as lots of other buildings around.