Hotel 3 Bintang di Morgan Hill

Visited for 2 nights to attend wedding nearby. The premises is as expected of the brand - modest offerings of amenities but clean and well managed. Check-in was efficient and friendly but elevator was out of order and had to climb 2 flights of stairs with luggage to assigned room. Room was a little small but was accorded with requisite amenities, re: ample power outlets, fridge, responsive climate control etc. Room was not cleaned after day 1 - which was a surprise. Rates for the room were not unreasonable for the area but still a little too high based on the offerings. Meals at singular outlet were simple fare.

Great facility and location. Clean, polite and very knowledgeable.

There is no excuse for how filthy our room was. Housekeeping is not doing their job. Plain and simple. I realize this is not a five star hotel, we were here because we wanted a place to still ”live” while our A/C was being repaired during a heatwave. Since nicer hotels lately do not have dining options, this made the most sense.  Hotel was recently updated and I appreciate the USB ports and such, but the lighting is awful. If you have low vision issues, do not stay at this hotel. The kitchen is like a cave there is just not enough light.  Due to Covid-19 I bring all my cleaning supplies and do a disinfecting job. I know hotels say they do this, but please do not trust them especially this hotel. The kitchen floor was disgusting black as could be with dirt. Crumbs in the corner as if housekeeping just swept to the corner and left. The sheets had what I would assume was urine stains all over them. The bathroom door had marks, dirt and who knows what all over it. Seriously all you would have to do is clean the door. How hard is that? The vent for the A/C needed to be cleaned months ago. Again, all it would take is a good wipe down or vaccum.  Our feet were BLACK after walking on the carpet. You would get into the shower and dirt would be running down the tub.  Even the pot holders were filthy. Shouldn't these be cleaned after each stay? The vent for the stove fan was broken and never worked.  We did contact the front desk about most of these issues. They did apologize and supply us with new sheets. We did not get the stove fixed because they wanted a 3 hour window for us NOT to be in our room before they would enter to fix anything. Ridiculous request even during Covid. 

The room was fine and the lady at the front desk was nice. But the towels were not very clean.

On Sunday September 25. In the evening, We called Microtel hotel in Morgan hills/San Jose ca. The person on the phone was very pleasant. We arrived at the building looked very nice and clean. The registration personnel was also very nice. We went to the room, very small. This is one tiny room. Wife and I could not pass each other inside. ( this was a 1 bed. Maybe the 2 beds are larger rooms ? ) But it appeared clean. The A/C Was almost leaving Icicles on the walls. Felt great ! Nice room for 1 person but I would not recommend it for 2 people. Even the bed was small. ( not sure if it was a Queen or smaller ? ) Took a shower and there was a lot of what appeared to be mold on the walls near the top. (See photo) There was a hole in the wall ( possibly an old thermostat hole ?) It was very quiet and got a decent sleep. In the morning we did notice a bug under the window on the chair. In its defense I did open the window moments earlier but there is a screen. The bad part was the breakfast and the young lady(with reddish hair. No ID tag was worn) at the counter just had such an attitude. There breakfast is you see two empty food wrappers on the counter. You point to one (burrito or biscuit) they go to the back room and come out and gave me a frozen burrito. I asked for brown sugar (for oatmeal) she just points to a oatmeal package brown sugar flavored. She looked like I was inconveniencing her. Never got my brown sugar. Later asked for a second burrito and was told no , you are only allowed one. Kinda of had an attitude-again. I did get a second one but had already lost my appetite. Time for us to leave.

A Return visit for us. Room was clean & spacious for the 3 of us. Breakfast was made by Norma - she is wonderful. our housekeeper was Maria G. she was very helpful and informative. Hot tub was very much enjoyed. The refrigerator is VERY small. I would personally like to have caffeinated tea bags as a choice of beverage in the room & at the lobby table. The TV remote...probably needed new batteries. We enjoyed the time away and our stay at Hampton Inn.

Good!

Enjoyed the pool area on hot days very nice an peaceful place to lounge an bbq an keep cool room was big an comfortable

感覺還可以

I stay here every few weeks. The always-friendly staff remembers my name at check in! The rooms are clean and well-maintained. During Covid seasons, this ESA/Morgan Hill Staff works together just like a family-run business. I've seen the manager help out with small housekeeping tasks to make sure the guest is not inconvenienced in any way. A Full kitchen (no oven), great for those of us who prefer to eat at home, or special diet issues. ESA/Morgan Hill goes above and beyond to make sure we feel safe and ”at home”. This is not a conventional ”hotel”, yes, you can book for one night, yet there are those who are here for longer stays. It's not uncommon to walk thru hallway around 6pm and your neighbors are cooking their meals. This is a nice area, close to Walmart/grocery, restaurants and just over 5 minutes to the downtown/city center area. The guests here seem to be very respectful, employed people. I highly recommend it for those who love a kitchen with their room, or a clean, comfy, convenient location!