Hotel Xining dengan Tempat Letak Kereta

This is my 2nd time staying in this hotel. The female front desks were  so helpful. One of them help me carry my luggage to my room. The other offer me complimentary breakfast. But  I told her that we have an early morning flight, we have to leave by 5:30 am but she said its ok, they can prepare a simple breakfast the night before and place it in the refrigerator for us to take away in the morning. So we're very grateful for that. The following morning we went down to the lobby and there is no front desk around, I have to keep calling then 1 male front desk appeared and it seems that I woke him up. So gave the keycard and told him that we're gonna check out and reminded him the breakfast. He said no breakfast too early for that. I said they promised me some take away and gonna placed in the ref but he didnt reply and kept in staring at the computer. So We loaded our luggage and went back inside, he still staring at the computer and never response or help us with the luggage. So I have to ask again if there is really breakfast and he replied with no. What kind of service is that? if they havent make the promise, We would have prepare our breakfast the night before. It seems the frontdesk this morning is not giving a four star or five star service. No apology or help given.

We had a wonderful stay at the hotel. Assistant Manager Xiao Yan and her staff provided excellent service throughout our visit. Special thanks to Manager Yuan for accommodating my online booking error with such professionalism and care. The hotel is conveniently located in the heart of the new district near Wanda Square, offering beautiful night views. Our room was spacious, clean, and very comfortable. The separate dry and wet bathroom areas were especially convenient and thoughtfully designed. The nightly snacks were both heartwarming and satisfying, and the breakfast was exceptional with a great variety of choices. We will definitely stay here again the next time we visit Xining.

The location is very near the train and bus station. The standard room is big enough. The staffs are helpful. Breakfast is good. A nice auntie server is nice and attentive. We are able to use the microwave to heat food we buy. There is free tea at the reception. The morning market is a must visit which is walkable. Must ask along the way as is behind housing estate, not visible along the road.

I chose Park Plaza as it was convenient to both the train station and airport. The price was also excellent value for money. My train from Lhasa arrived at 6.30am and I caught a taxi the short distance to Park Plaza without issue. I checked in around 7am and was shown my room. It was beautiful, very spacious with a large window, and it also had a freestanding bath. Unfortunately I could smell cigarette smoke, which is not uncommon in Chinese hotels. I asked for a different room and was immediately shown one . This room was identical but the bed covers were a children's design and there were some toys and teepee in one corner . I simply folded the bright yellow covers down and had a lovely tasteful decor again. The bed was extremely comfy and the room was very quiet. The buffet was beyond excellent and the head chef and his small team were very friendly and attentive. Clearly they were very proud of their fabulous buffet and presentation....as they should be. It was my best in China.. I found a lovely walking trail behind the hotel beside the river, 5 mins away. The area in general was nice to wander around, very different from my stay in the centre of city when on my way to Tibet. I will most definitely choose Park Plaza when I return to Xining.

Had a Wonderful Stay . My stay at Enraton Hotel was made truly memorable thanks to the helpful and attentive staff, especially Alan at the front desk. He even helped with my luggage, arranging pickup and drop-off. I highly recommend this hotel to anyone looking for a comfortable stay with a team of staffs that genuinely cares about guest satisfaction. Thank you, Alan and the Enraton team. I’ll definitely be back!

Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️

You can go to wangfujing department store by walking from the hotel… the receptionist is very humble.. will help you anything you ask for👍🏻👍🏻the picture is the view from our room..

The location is wonderful if you need the train, as it is literally just outside the train station, less than 10 minutes' walking from your train. We needed the day room to rest between the morning and evening trains, and it works well for us. However, there are some issues we did not like. 1. We booked and paid through Trip, but at the receipton (we checked in early, which was great!) the receiptionst requested 100 rmb, which he said was a deposit that must be paid on the spot, and will be refunded in the morning. This was suspicious to us because nothing of this sort was stated on Trip, and no other bookings in China we made through Trip ever required any deposits, even less so in cash. When I showed him the original booking and payment, and insisted that we are only taking the room for the day, he stopped insisting on the ”deposit.” 2. The room used to be very nice, indeed, and preserves some of that niceness still: the bed is wonderful, with crispy linen, multiple different pillows, and very clean. the bathroom is nicely decorated and contained basic amenities, and the storage space is wonderful and spacious. However, like in some other Chinese hotels we stayed, the indicators of maintenance are the shower and the carpeting. In this room, the bed is super clean, but the bathroom and carpeting are either poorly cleaned, or not at all. We found hair and even a wrapping in the shower, while the carpeting in the room, elevator, and corridors was not cleaned in a long time. And yet, there are some such nice touches in this room, like the living creeper placed in a small vase in the bathroom, or the very nice wardrobe. The room is currently missing a fridge (although there is space for it), and it has not AC, although the corridors are cooled well. Instead, there is a fan, which in the afternoon heat barely helped.

We found the hotel easily. The lobby seems to be shared with another hotel. Check-in was possible even late at night. The reception staff upgraded us into a room with a window which was nice. The room in itself is small but functional. The bed is small but comfy. The TV worked well. There's a laundry room that you can use for free but the dryer mode doesn't work. The amenities are outdated and cleanliness is really not what you would expect. Our toilet seat was broken, the sink was dirty (we removed some stains with just water and toilet paper) and it was leaking. The walls have some very nasty stains on it and there's dust and stains on many things inside the room (bedside tables, fan, wardrobe, bedside lights, etc). One very annoying thing is that when you don't close your door properly, there's a loud alarm that quickly starts ringing. Unfortunately, when it's breakfast time, many people don't care and will leave that to ring until they come back, and it's very annoying. Breakfast is Chinese food only and not that great. Plus it is served in a very small room where there's definitely not enough space for everybody so you might have to wait. On the second day, housekeeping took our bath mat and didn't replace it, so we had to use another towel. On the third day, despite putting the ”do not disturb sign” on the door, housekeeping knocked several times until told that we didn't need anything. I mean it's nice of them, but the point of having the sign is not to be disturbed. Depending on when you take your shower, the water can be a bit dodgy (fine at night, but in the morning, it goes from burning to barely hot to burning again which can be annoying). The layout of the bathroom is weird as well as the toilet protrudes in the middle of the bathroom making it complicated to move around, exit the shower or even use the sink (especially since ours was leaking all over). Shower glass doors also don't close properly so lots of water is coming out. Our laundry string was broken so we had to find another way to dry our laundry. I think it's important to note as well that as foreigners, we have been followed to our door by some other guests, and were stared at by others until we entered our room and closed the door which didn't feel safe for my girlfriend. All in all, if you don't care about cleanliness, then it's ok as it's well located.

This is honestly the best deal in town. I have been coming to Xining for 10 years, stayed in different hotels each time. This is for sure my favourite one and the best deal in this range of prices. First, the location. Right in the city centre, with a lot of taxis coming by (this can be an issue for hotels in other locations, where taxis are more rare). It is super convenient and one can reach any part of town efficiently and quickly. There are many buses that go from here to anywhere in town. Second, the quality of the room, of the bed (super super cosy and comfortable, which is really nice after travelling roughly for two weeks in the nearby countryside), the cleanliness of the room and bathroom. Very good hygiene products, not cheap toothpaste and soap like in other hotels. Third, and most importantly, the quality and warmth of the service. At the reception, the employees are very friendly and understanding, very warm-hearted, You feel really welcome in this hotel. They have helped me in several ways. especially Mrs Jane and Mrs Sunny Bai: fantastic people! They also speak English! Makes the whole stay memorable, enjoyable, relaxing. I will surely come back here next time. This is an upper-tier hotel made available with affordable prices. Thank you!