Hotel Mesra Haiwan Peliharaan di Palermo

Great, historical hotel in a nice location. Hotel clearly needs maintenance. The door of our restaurant couldn’t be closed so very unpleasant. Breakfast was good, although preferred to have more savory options. We requested a room on the higher floors but got one which was on the first floor and quite noisy. Still, probably this is the best hotel in Palermo, but there’s room to really improve things for the guests.

An absolute gem of a place! The service was simply exceptional—our host waited up for us until a very, very late hour to ensure we checked in smoothly. The breakfast was varied and inviting, and having cold water available at all times was such a thoughtful touch. It truly felt like a home away from home, and the location is unbeatable; we didn't need a taxi once during our stay. Highly recommended!

Location is excellent and it is between the new and old town of Palermo. Staff were friendly and helpful as well. Room was clean. Highly recommended.

The hotel is walking distance to main road that has restaurants and churches. Breakfast was very good and the service was great.

The hotel was not obvious for us - when we arrived, we drove around for about 10 minutes looking for a sign before parking on the wrong side of the road, and having to call for instructions. It was our fault, as the hotel tried contacting us earlier in the day but we did not have signal to take the call. Once we were instructed to the right place, it was super straightforward as Gianluca buzzed us in remotely, and upon verifying ID, let us into the unit and our bedroom. The lift in the building was super cool - for this experience alone I recommend staying in this hotel. The room was charming. Our previous hotel was a suite so this felt a bit small, but it was homely all the same. The small downside was how warm it felt in the room. The air conditioning wouldn't work with the windows open, but it wasn't running very strong. At night, we preferred keeping the window open for some fresh air instead. The poster bed added a quaint and romantic feel to the room, and we were absolutely spoilt with a surprise of a bottle of Prosecco as a gift! Of course, the highlight of the whole place was the jacuzzi in the bathroom. As we both had to do some work and also were tired from a road trip, all of these little touches made the stay in this hotel incredibly luxurious for us. I really recommend this place for a romantic getaway or a honeymoon.

The location was good ....the room was spacious ... there is also a lift in the building .... the only thing is that the bathroom is separate from the bedroom, which was not what I expected ....

On the arrival day, the owner never sent me a message on how or where to check in. Luckily, i am smart enough to google and ask people on the building. Finally, I managed to find my way to the unit after hours of finding it. The lady owner didn't bother to apologise that they didn't send any message, but well, just one night, so i didn't bother it much.

The rooms are big but very old. Even the sockets are old and it wasn't easy to find a spot to charge the phone. The rooms are clean but except for some shampoo the hotel doesn't provide anything. The wifi is also bad, but it's very close to everything we wanted to see.

My room was in the basement, and the first floor (seemed like maybe staff moving furniture around?) was very noisy after midnight. Lots of footsteps, talking, and the sound of moving furniture. It went on for hours both nights. I was also woken up at 8am my first day by someone knocking on my door. I assume it was the maid, but i can’t be sure. It was way too early to expect to be able to clean a room. The bed was hard and creaky (there were three beds in my room, not sure why as I booked a room with a single queen bed) with no real blanket. It was fairly clean, though there was some hair in the sink and shower that did not belong to me. The shower was the biggest problem as it was a fairly narrow stall shower, and the drain needs to be cleaned out - the shower flooded after just a few minutes. The furniture is all very old, and the lighting in the room was incredibly dim. It did not feel inviting or look anything like the pictures in the listing. The location is nearly an hour’s walk from Palermo Centrale and in another direction, nearly an hour’s walk from the Palazzo Butera. Unless you just want to visit the beach, it is not convenient at all. Even just buying water was a chore with the closest shop being about a quarter mile away. The city tax listed on Trip is incorrect. You will need to pay three euros per day. Overall, I would not stay here again.

Excellent for short stopover or holiday vacation place centralY located at TRAVELHUB CENTRALSTATION AND BUSSTATION. EASY TO LOCATE Sorounded by eateries and traditional restaurants or pizzeria Very friendly staff at closeby Montecarlo palace 24 hours reception no hassle check-in. DONT WASTE TIME AND REACH EVERY PAET OF PALERMO BY PUBLIC TRANSPORT in front of Central Train station 2 minutes away.. Even fanous MONDELLO BEACH YOU MUST HE LUCKY TO BE CONFIRMED A ROOM