Hotel Mesra Haiwan Peliharaan di Palermo

Great, historical hotel in a nice location. Hotel clearly needs maintenance. The door of our restaurant couldn’t be closed so very unpleasant. Breakfast was good, although preferred to have more savory options. We requested a room on the higher floors but got one which was on the first floor and quite noisy. Still, probably this is the best hotel in Palermo, but there’s room to really improve things for the guests.

An absolute gem of a place! The service was simply exceptional—our host waited up for us until a very, very late hour to ensure we checked in smoothly. The breakfast was varied and inviting, and having cold water available at all times was such a thoughtful touch. It truly felt like a home away from home, and the location is unbeatable; we didn't need a taxi once during our stay. Highly recommended!

Location is excellent and it is between the new and old town of Palermo. Staff were friendly and helpful as well. Room was clean. Highly recommended.

Hotel location is very good. Near to bus stop for the airport, railway station, 1km to the city center Room size wide. Cleanest very good. Breakfast excellent! Definitely I will book again!

The hotel was not obvious for us - when we arrived, we drove around for about 10 minutes looking for a sign before parking on the wrong side of the road, and having to call for instructions. It was our fault, as the hotel tried contacting us earlier in the day but we did not have signal to take the call. Once we were instructed to the right place, it was super straightforward as Gianluca buzzed us in remotely, and upon verifying ID, let us into the unit and our bedroom. The lift in the building was super cool - for this experience alone I recommend staying in this hotel. The room was charming. Our previous hotel was a suite so this felt a bit small, but it was homely all the same. The small downside was how warm it felt in the room. The air conditioning wouldn't work with the windows open, but it wasn't running very strong. At night, we preferred keeping the window open for some fresh air instead. The poster bed added a quaint and romantic feel to the room, and we were absolutely spoilt with a surprise of a bottle of Prosecco as a gift! Of course, the highlight of the whole place was the jacuzzi in the bathroom. As we both had to do some work and also were tired from a road trip, all of these little touches made the stay in this hotel incredibly luxurious for us. I really recommend this place for a romantic getaway or a honeymoon.

The location was good ....the room was spacious ... there is also a lift in the building .... the only thing is that the bathroom is separate from the bedroom, which was not what I expected ....

On the arrival day, the owner never sent me a message on how or where to check in. Luckily, i am smart enough to google and ask people on the building. Finally, I managed to find my way to the unit after hours of finding it. The lady owner didn't bother to apologise that they didn't send any message, but well, just one night, so i didn't bother it much.

Complessivamente, si è rivelata una soluzione eccellente grazie alla sua posizione strategica, a pochi passi dalla stazione di Palermo Centrale e dai principali punti di interesse. La stanza quadrupla da me scelta era essenziale ma funzionale. La finestra si affacciava su un piccolissimo cavedio interno, ma altre stanze godono di vista diretta sull'esterno. Il personale si è dimostrato sempre cordiale e professionale. Pulizia della stanza giornaliera. In sintesi, un'esperienza positiva e pienamente in linea con le aspettative. Alcune note come spunto di miglioramento: - L'impianto elettrico è piuttosto datato e poco pratico: manca, ad esempio, un interruttore per la luce principale della stanza raggiungibile dal letto. - L'aria condizionata è centralizzata e gestita unicamente dalla reception, senza possibilità di regolazione autonoma in stanza (anche per un semplice on/off). - Il personale delle pulizie tende a parlare a voce un pelino alta nei corridoi e le porte, non essendo recenti, garantiscono scarso isolamento acustico.

Il rapporto qualità prezzo è corretto, scadente il ristorante, dove ho mangiato non bene rispetto a quello che mi aspettavo, pagando una cifra altina per la qualità del cibo. Il servizio ottimo, sia il personale di sala che alla reception. La stanza un po' datata , ma aveva tutti i requisiti basici per essere accogliente. Se si tratta di un punto d'appoggio è perfetto, se e da ”vivere l'hotel” decisamente no

Excellent for short stopover or holiday vacation place centralY located at TRAVELHUB CENTRALSTATION AND BUSSTATION. EASY TO LOCATE Sorounded by eateries and traditional restaurants or pizzeria Very friendly staff at closeby Montecarlo palace 24 hours reception no hassle check-in. DONT WASTE TIME AND REACH EVERY PAET OF PALERMO BY PUBLIC TRANSPORT in front of Central Train station 2 minutes away.. Even fanous MONDELLO BEACH YOU MUST HE LUCKY TO BE CONFIRMED A ROOM