Hotel di Peterlee

the service was great and it was clean, and very much nearer from the station

When you stay at The Bell Guest House in Peterlee, you'll be within a 10-minute drive of Tweddle Children's Animal Farm and Shippersea Bay. This upscale guesthouse is 13.3 mi (21.4 km) from Stadium of Light and 13.9 mi (22.4 km) from Durham University.This smoke-free guesthouse offers complimentary parking nearby.Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.Featured amenities include complimentary wired internet access, a computer station, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 9 guestrooms. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Excellent stay, room,, restaurants,, staff friendly help full, the spa very enjoyable. One big draw back you only get one hour on your arrival day. I've never had that in any hotel it should be at least two hours. On checking out morning you have till 11am. In all a very pleasant stay 😊

The Queens Head is a lovely little BnB/Pub my partner and I both slept incredibly well, the room was spotless and the facilities were well maintained. The pub it’s self was lively with a friendly atmosphere, incredibly attentive staff and the breakfast was to die for. I could not recommend the eggs Benedict more. I would 100% stay here again and recommend it to my friends.

A stay at Best Western The Grand Hotel Hartlepool places you in the heart of Hartlepool, within a 10-minute walk of Victoria Park and Hartlepool Maritime Experience. This eco-certified hotel is 26.7 mi (42.9 km) from North York Moors National Park and 0.6 mi (1 km) from Museum of Hartlepool.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite for dinner at The Grand Reastaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 48 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

With a stay at The Seaton Lane Inn - The Inn Collection Group in Seaham, you'll be within a 15-minute drive of Stadium of Light and Massive Attack Paintball. This inn is 10.6 mi (17 km) from Durham University and 13.3 mi (21.4 km) from Beamish Open Air Museum.Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.At The Seaton Lane Inn - The Inn Collection Group, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 18 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

Nice and location friendly hotel With good service and friendly staff

Our usual hotel of choice for yet another Hartlepool weekend break. Excellent position near train and bus links. No food onsite but plenty of options nearby. A slight problem with the rooms booked due to redecorating commencing whilst we were staying but all handled as well as could be by moving the coffee machines and a chair into the standard room. Internet still included as per original booking and worked as well as anywhere I've stayed recently. No complaints, they have to redecorate sometime. Staff first class and friendly as ever. Will be back for another break in due course.

I arrived at the hotel at circa 17:30, the receptionist was a lady called Sharon, who told me that she had been trying to contact me all day, to inform me that my online card payment had been declined and that I would have to pay with cash. I knew that this was incorrect, as I had the credit card confirmation that the payment had gone through in the app on my mobile phone. I showed her this and she said that they didn't have anything from Trip.com on their system. Therefore, there was no evidence that I had actually paid on their system, even though I had the credit card confirmation. So, I had to give her my credit card details as a guarantee until she had sorted the booking out. Sharon then gave me a guest information form to fill out, I noticed that there was already about 50% of the form filled in with my name (Richard Brown) but a completely random home address and email address plus phone number. I told Sharon that this wasn't my information, so she took the form off me and told me that the room was booked for someone else of the same name. The hotel was fully booked that night, so she was worried that I might not have anywhere to stay. After phoning some of her line managers, she was able to let me use a room that had been taken out of service, due to a blocked toilet. It was far from ideal, but I was grateful for the chance to take a shower and unwind after a long drive (192 miles) Around 19:30 I went out for dinner with my son and whilst out, Sharon phoned me to tell me that she had been calling all late arrivals to see if anyone might cancel, so I could use their room. However, the gent with the same name as me, called to say that he had never intended a 2nd night therefore, had only paid the one night. which meant that I could have that room after all. On returning to the hotel, I was given the keys to room 17 and transferred all of my belongings into that room. Then I was notified by my mobile phone app, that another payment for the room had just gone through, meaning that I had been charged twice. This time it was direct to Days inn Durham. Sharon has assured me that they have instructed a refund of the 2nd payment, although it hasn't arrived yet (Friday 8th July) So, in truth, I was impressed by Sharon and her commitment to making sure that I had somewhere to stay that night, but I'm not impressed at all with trip.com who somehow. didn't get my booking in place with Days inn despite taking payment for it. I won't recommend Trip .com and won't use them again. A complete farce from start to finish. I'm just glad that this experience didn't ruin my time in Durham, for my son's graduation ceremony.